Hoover Toyota

Took a 2016 Camry in for routine maintenance. Dustin Parker performed a thorough examination of the under-car wear parts and provided a video of the inspection showing all measurements of brake p Dustin Parker performed a thorough examination of the under-car wear parts and provided a video of the inspection showing all measurements of brake pads, tire wear, etc. He explained that the tires and brakes were still above minimums , showing the gauge measurements in the video. He also informed me of a monthly special on future services that is a great value ! Definitely taking this car back to Dustin for future services. More

My wife and I purchased a Highlander today and from the minute we arrived to the time I left, the service was excellent. Brandon Piper was our salesman. Brandon was very helpful, he answered our questions minute we arrived to the time I left, the service was excellent. Brandon Piper was our salesman. Brandon was very helpful, he answered our questions and was very knowledgeable. I have bought quite a few cars in my lifetime and this was the best experience that I have had. I definitely will be back and also will refer my family and friends to Brandon Piper and Hoover Toyota. Brandon Piper represents Hoover Toyota very well. I definitely give Brandon Piper a 5 plus star rating. Great experience with Brandon and everyone that we encountered. More

I worked with Terrence on purchasing a brand new highlander. It was seamless and easy thanks to him. He was transparent and communicative with me the whole time I really appreciated it! Love my car! highlander. It was seamless and easy thanks to him. He was transparent and communicative with me the whole time I really appreciated it! Love my car! More

So I had my car serviced and Matt did an awesome job! I didn’t know that I needed an appointment but Matt got me worked right in. Thanks again Matt. I didn’t know that I needed an appointment but Matt got me worked right in. Thanks again Matt. More

They lost my ticket in parts, when I stated they needed to call my insurance I had the insurance phone number on my phone the hoover counter clerk used my phone to call the insurance. to call my insurance I had the insurance phone number on my phone the hoover counter clerk used my phone to call the insurance. More

My service adviser was Johnathan Dreyer. Johnathan has been my adviser for many of the years that I have had my toyota's serviced at Hoover Toyota beginning in 1985. Johnathan's advice is r Johnathan has been my adviser for many of the years that I have had my toyota's serviced at Hoover Toyota beginning in 1985. Johnathan's advice is responsible for keeping my 2003 Sienna on the road for almost 20 years. When I buy a toyota, I expect to keep it a minimum of 10 years because I know it will be serviced correctly. More

I had my 2017 Toyota Camry serviced 7/8/2022. My service advisor was Johnathan Dreyer, whom I have used for several decades. I trust Johnathan and I always call to make sure he is there when I wa My service advisor was Johnathan Dreyer, whom I have used for several decades. I trust Johnathan and I always call to make sure he is there when I want to have one of my vehicles serviced. I arrive just before the service department opens and my vehicle service was completed in about an hour. Johnathan let me know about a plan that was being offered that would save me some money on the next three services on my Camry and I took it. Hoover Toyota has been servicing my toyotas since about 1985 and I have been very pleased with the service they have given me. More

My service advisor was Dustin Parker he was very helpful and professional thanks for all the help you provided and professional thanks for all the help you provided More

2018 Toyota Tacoma with 49K. Vehicle under powertrain warranty. Have an extended warranty also. They want $150 diagnostic fee to look at my vehicle. Insanity. Techs make $25-$35 an hour. Overhead 4 warranty. Have an extended warranty also. They want $150 diagnostic fee to look at my vehicle. Insanity. Techs make $25-$35 an hour. Overhead 4 times that. Do business anywhere but Hoover Toyota. More

My 5-Star rating for Hoover Toyota is solely based on my experience with my Sales Consultant Brandon Piper. I purchased a Highlander XSE on December 28, 2021. Piper worked with me from start to finish, hara experience with my Sales Consultant Brandon Piper. I purchased a Highlander XSE on December 28, 2021. Piper worked with me from start to finish, harassment-free. He is very polite, passionate, and knowledgeable on Toyota cars. I felt the connection with him on my 1st shopping visit. I knew he was not going to sell me something that he would not sell his mother. I started my search in September and he never pressured me to purchase a car just to make a sale. Each time I returned to look, he treated me the same with patience and spent time answering my questions without a rush. Once my decision was made, I returned to purchase my vehicle and I am very happy with my purchase. I highly recommend Brandon Piper. However, I was not happy with the company rules or finance. I was from out of state and I wanted to make a $4,000.00 down payment with a check. The company would not accept an out of state check or visa card due to the amount, so they said. I had less than 5 minutes to find a bank open to get cash to make my down payment. Finance took forever to get the paperwork together. I felt as if they did not want my money. I was going to walk away from it all but I decided to continue with the purchase and my decision because I was very happy with my experience with Sales Consultant, Brandon Piper. I wish him the best of luck with his career. I hope the company will change their rules in the near future to support out of town customers. More