
Hoover Toyota
Hoover, AL
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Routine service Warmly greeted. Quickly met Seth, an excellent service tech. Service completed in a timely manner. Reviewed by Seth before I paid cashier. Very please Warmly greeted. Quickly met Seth, an excellent service tech. Service completed in a timely manner. Reviewed by Seth before I paid cashier. Very pleased with all More
Had truck serviced Very personable and friendly from the moment I pulled in. Talked with Matt about issues with my vehicle. I felt reassured and comfortable upon the co Very personable and friendly from the moment I pulled in. Talked with Matt about issues with my vehicle. I felt reassured and comfortable upon the completion of service. More
Service checkup I took my Toyota Rave in for a 40000 mile checkup. The service technician, Ray Snow, was very courteous and Professional. He also made me aware that s I took my Toyota Rave in for a 40000 mile checkup. The service technician, Ray Snow, was very courteous and Professional. He also made me aware that since my husband was a retired military veteran that I would receive 20 percent off my entire bill. I found the people at this dealership to be very friendly and helpful More
Service Friendly, work was completed timely, Options for additional work was provided but they were not pushy about it. I don't like that I have to add additi Friendly, work was completed timely, Options for additional work was provided but they were not pushy about it. I don't like that I have to add additional words on this review to have it accepted, therefore I will not complete reviews in the future. More
Repairs on car Great help from Jonathan.. Great service. Car runs good. Service was completed in a timely manner. Price was more than expected for the work, but prob Great help from Jonathan.. Great service. Car runs good. Service was completed in a timely manner. Price was more than expected for the work, but probably in the ball park of other repair shops. I like using Toyota parts. More
5000 mile Service Best place I have ever dealt with as far as service is involved. Friendly, efficient, fast, thorough and just easy to deal with. Great job! Best place I have ever dealt with as far as service is involved. Friendly, efficient, fast, thorough and just easy to deal with. Great job! More
Great experience with cool people Me and my family went to Hoover Toyota to buy a car. We were particularly interested in a Camry or highlander with 0% APR. before here we went to ano Me and my family went to Hoover Toyota to buy a car. We were particularly interested in a Camry or highlander with 0% APR. before here we went to another place where we didn’t like the way they were doing business with us. I don’t want to go in that detail but eventually we ended up at Hoover Toyota. The sales person, the finance guy and the one we signed documents with were very nice and kind people. They treated us in an excellent way. They were doing g whatever we want them to do to be happy and satisfied of the vehicle we buy. We were feeling that those 3 people were not just doing business with us but they were helping us out. They were trying their best to make a deal where we r happy and satisfied and they did. I would definitely recommend Hoover Toyota to everybody. More
Leah and Bob are customer service rockstars! It doesn’t get much easier than this. Drop off, super fast service, paid over the phone, car waiting. I don’t get sick very often but getting my car s It doesn’t get much easier than this. Drop off, super fast service, paid over the phone, car waiting. I don’t get sick very often but getting my car service while under the weather was a first class treat! I’ll be back! More
25,000 mile service Everything was great except I needed an air filter. Was told price would be 24.95. Told them that would be great. When I received the bill I was charg Everything was great except I needed an air filter. Was told price would be 24.95. Told them that would be great. When I received the bill I was charged an additional 20.00 for labor on that. That is ridiculous. Going forward I will change my own air filters if there is going to be a 20.00 labor charge. More
Friendly, fast service The service was fast and acceptable. The associate was very personable and polite. From a service standpoint I would give the dealership an A. I do The service was fast and acceptable. The associate was very personable and polite. From a service standpoint I would give the dealership an A. I do wish the chairs in the waiting room were more comfortable. My back was killing me when I left. More