Hopper Motorplex
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 PM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 352 reviews
I purchased a 2023 Corvette Stingray 3LT with Lamborghini doors. I traded in my 2024 Genesis G80 3.5T Sport Prestige with 15,400 mile for this Corvette that had 10,065 miles. I got to the dealership an hour doors. I traded in my 2024 Genesis G80 3.5T Sport Prestige with 15,400 mile for this Corvette that had 10,065 miles. I got to the dealership an hour before closing to complete the deal, so early evening. I have slight night blindness and realized I had forgotten my prescript glass at home, 2+ hrs south, so I was in a hurry to get home before it got too late hence why I could not take it out for a test drive. Regardless, a test drive would not have shown me the door damage because sales guy opened and closed door for me pretending to be a gentleman. Mechanically, the car is sound so far. They sent me videos per my request on the convertible top and doors opening and closing to show "no damage" and working properly. Now that I look back at the videos, it shows the salesman guiding he doors and holding them so not to show they were damaged. At the dealership, same man opened and closed the door, pretending to be a gentleman so I would not notice they were damaged. This type of business practice is disgusting. I run businesses and would not be nor accept my employees being dishonest to our customers. If there were issues with a product we were selling, we'd fix it or make it right but if we knew of it, would disclose to the client so they could make an informed decision but you DO NOT hide truths and take a clients money knowing you were dishonest in the sale of the product. You basically sold me a vehicle, used or not, with no issues, no damages known and that was a lie and there is no way you could say you did not know. These doors are so misaligned and warped . You can clearly see that they guided them open and closed, especially after watching mine not more than 12 hrs later after the vehicle sat in my garage. Further review once the car was gone through more in the daylight. The side rocker panels are broken and loose, missing brackets. This sale was just a nightmare. So not more than 16 hrs after signing paperwork, I'm extremely concerned what else they hid. I decided to ask if they would be willing to take the car back and reverse the deal, especially if they are "so sorry about this issue and want me to be happy" and since they are such a caring dealership and am met with the always fantastic used car dealership answer, "you signed the paperwork and left the lot. The deal is done, I'm sorry", my lawyer loved that one, shocker! So now, 1+ hours facetiming with the design and installer of the Lamborghini doors, shows permanent damage to door shocks, warping due to forced open and close over time, missing main bolt on driver side and modification outside of install voiding warranty. Resolution? Purchase new door kits $2,999.99, their install $1,800.00 for lifetime warranty, tax $200 = $5,000 more on top f the $76,500 car purchase in which I paid out of pocket $32,000 in cash down. Communications with the dealerships owner/manager ??? promises to "make it right". When the install is done in 4 weeks, submit a bill and we'll work something out. Maybe I'll get a car freshener? My expectations are for them to reimburse me the cost of the repairs and kit but lord knows with the reviews I am reading but I still hold hope that they will do the right things. I'll update this review soon on how it turned out but BUYER BE AWARE and USE CAUTION HERE. These photos and videos were less than 12 hrs apart and a 2.5 hrs drive from dealership to home garage only More
They don't inspect their cars as well as they say do. I bought a 2016 Challenger from them with a clean CARFAX report. When I waxed the car for the first time I noticed the LH side of the car has been pa I bought a 2016 Challenger from them with a clean CARFAX report. When I waxed the car for the first time I noticed the LH side of the car has been painted. When I took the car in for a front end alignment the mechanic said the cross member was bent and needed to be replaced. The cost to replace the cross member, 2000,00!!!! Their mechanic should have caught a bent cross member!!!! More
Do not buy from here! Husband bought a used Ram pickup, has been a nightmare since drove it off. They said new motor, 1 week later, broke down on side of highway, bone dr Husband bought a used Ram pickup, has been a nightmare since drove it off. They said new motor, 1 week later, broke down on side of highway, bone dry, no oil. Headlights didn't work, wipers didn't work. They said they must have forgotten to hook up during motor swap. Little things here and there since we got it. Now, 9 months later, transmission lines busted and leaked out. Mechanic says several bolts and such missing, causing rubbing and holes in lines, now out another $1000. Supposedly new transmission and new motor, with warranty on them, but can't get anybody to own up. This place is a joke. More
Friendly, personable sales experience. I feel like I was treated well and got a great car and a good price. I feel like I was treated well and got a great car and a good price. More
I did not end up buying the vehicle I was looking at for reasons other than the quality of the car or the dealership. Everyone was upfront and professional. I had a very good experience with all the staff reasons other than the quality of the car or the dealership. Everyone was upfront and professional. I had a very good experience with all the staff. More
I would greatly advise anybody to stay away from buying any used vehicles from them as they are con artists. I bought a vehicle less than half a year ago the week after driving it out of the dealership the any used vehicles from them as they are con artists. I bought a vehicle less than half a year ago the week after driving it out of the dealership the engine blew hopper multiplex took it back had the vehicle for four months replace the engine Called me gave me the vehicle a week into driving it. The wheel fell off. They proceeded to keep the vehicle for another two months. I finally got the vehicle back six months back after I purchased it I’ve had nothing but ongoing issues with the vehicle hopper multiplex refuses to acknowledge there’s an issue they’ve tried telling me it’s the transmission and now I’ve taken it to a jeep dealership and have a detailed review that proves and shows that everything wrong is due to the fact that the engine that they replaced Was not done correctly. They are missing brackets missing bolts. The engine is leaking because they did not install the radiator correctly but hopper Motorplex refuses to acknowledge it and claim that my warranty has run out. How can my warranty run out when the vehicle was in your shop for six months from the week I bought it I recommend anybody and everybody to stay away from buying used vehicles from them. John the manager is a con artist and does nothing to rectify the issue. I am now taking legal action to prove that the problems with the call I do to the engine they installed. More
My experience with Randy was excellent. His communication was great. Randy did not give up on me. He knew exactly what truck I wanted and he made sure I drove off the lot with it. I will de His communication was great. Randy did not give up on me. He knew exactly what truck I wanted and he made sure I drove off the lot with it. I will definitely be working with Randy again. More
This was my first time buying a vehicle from hopper motorplex everything went good, my salesman Ed , I felt was upfront with the deal I would buy from them again. motorplex everything went good, my salesman Ed , I felt was upfront with the deal I would buy from them again. More
amazing. Kyle was great and helped me out more than i could imagine. Very patient and answered all questions flawlessly. I will be back for my next purchase. could imagine. Very patient and answered all questions flawlessly. I will be back for my next purchase. More


