Horne Auto Center Inc.

I hesitate to even leave on star because that's how bad they are! I have a 2020 Subaru Outback. I had a tire emergency, my tire was loosing air and i didn't know why. I pulled into the service department o they are! I have a 2020 Subaru Outback. I had a tire emergency, my tire was loosing air and i didn't know why. I pulled into the service department on 3-17-2021 and spoke with Kenneth Duistermars and started my work order. The work order was to see why my tire was going flat, that's all! They pulled my car in and took the tire off but not off of the rim. Kenny came back and said that they pulled the tire off of the rim and looked inside and couldn't find anything wrong with my tire and that it must be the valve stem, but when i talked to the service guy that worked on my car he said that he DID NOT take the tire off of the rim, that he just took the tire off of the car and couldn't find anything!! KENNY LIED TO MY FACE! So they said that they tightened the valve stem and sent me on my way. Then they rotated my tires which i did not ask them to do and is not required for this type of work order! Well the next day 3-18-2021 my tire was flat so i took my car back and told them to take it off the rim and look inside the tire ( don't even know why i half to tell them this)! They took the tire off the rim and found a huge visible piece of metal that you can clearly see from the outside. Then they came back and showed me what they found and said it was unfixable and that they could sell me some brand new tires! THIS IS UNACCECPTABLE! They are lairs and rip offs and I will never go back to Horn Auto Service again No matter what emergency I have! This took 5 hours of my work time that I had to take off of work because of there incomitance! They will never get my business or recommendation to anyone. If anyone askes me about Horn I will advise against it! They shouldn't even be allowed to sell Subaru's! I also want to add that last year when i was looking for a subaru I stopped at Horn and they wouldn't give me the time of day, this is why i didn't buy from Horn and instead went to the valley for my purchase. More

Colleen Morrow Was an amazing person and easy to work with love buying buys from her! I would buy other car again from her, hands down. In fact this is my second car from her. with love buying buys from her! I would buy other car again from her, hands down. In fact this is my second car from her. More

Mark, Dan and Joe were/are all professionals. Found us Mark, Dan and Joe were/are all professionals. Found us the vehicle we were looking for at the price we wanted. Great car, great service and grea Mark, Dan and Joe were/are all professionals. Found us the vehicle we were looking for at the price we wanted. Great car, great service and great staff. More

Colton was amazing!!!! Really enjoyed dealing with him and the dealership. Was impressed with the new Silverado and everything included in them. Very nice truck and the dealership. Was impressed with the new Silverado and everything included in them. Very nice truck More

I have purchased multiple vehicles through Horne and will continue to do so. They are quick to answer questions and make the buying process easy. Thanks Brian, Joe and Miguel for an awesome day! continue to do so. They are quick to answer questions and make the buying process easy. Thanks Brian, Joe and Miguel for an awesome day! More

My experience at horn auto sales today was an excellent one. The salesman Colton Wilson was a very respectful young man that has a bright future. The sales manager Joe really took care of me as far as the one. The salesman Colton Wilson was a very respectful young man that has a bright future. The sales manager Joe really took care of me as far as the price goes and working with me On getting exactly what I wanted. I look forward to dealing with these two gentlemen in the future thank you very much Troy Bell. More

Both nick and Chris did a good job with us getting our new Silverado. It was our first vehicle purchase from a dealer and loan and they seemed to have made a genuine effort to be blunt, honest and polite new Silverado. It was our first vehicle purchase from a dealer and loan and they seemed to have made a genuine effort to be blunt, honest and polite in informing us only of what we needed and wanted and got us a good deal at despite unexpected pop ups during the process. Much appreciated for them through the process. More

One of the best dealership I have been going to...twice. Customer Service is excellent and my salesperson Richelle is superb. Thank you so much! Customer Service is excellent and my salesperson Richelle is superb. Thank you so much! More

Shain Thomas - Very professional, courteous, and most of all -- "Knowledgeable." He is a highly experienced sales representative and Internet Manager who answered virtually all of our questions about the C all -- "Knowledgeable." He is a highly experienced sales representative and Internet Manager who answered virtually all of our questions about the Chevy products and all our finance questions too. He made our entire visit to Horne very pleasurable with no pressure at all. He stayed with us throughout the entire process and we know he enabled us to close our deal on a new Equinox in record time! Our financing experience was also very well handled by Dave Bergman. Shain and Dave earned our business for life. More

Shain took very good care of me throughout the entire process. Very impressed with the dealership and the sales team. Very satisfied Chevy customer. I would highly recommend this salesman and dealership. process. Very impressed with the dealership and the sales team. Very satisfied Chevy customer. I would highly recommend this salesman and dealership. More