Horne Hyundai

Amazing experience--far exceeded all expectations. Salesman Ron Bennett is a gem and truly went above and beyond in explaining the car's features, answering all our questions and continued to work wit Salesman Ron Bennett is a gem and truly went above and beyond in explaining the car's features, answering all our questions and continued to work with us even after we had already decided to buy. Never felt pressured or stressed about the price or the financing. Karl Coles was outstanding to work with as well. Will definitely recommend and return for future vehicle purchases. More

Three years ago my 80 year old father in law went to this dealership to buy a new Genesis. He was treated badly as he was old, could not walk well and did not dress fancy. He wound up purchasing a Genesis el dealership to buy a new Genesis. He was treated badly as he was old, could not walk well and did not dress fancy. He wound up purchasing a Genesis elsewhere and paid cash. I felt that after this length of time things must have changed so my wife and I went to purchase a 2013 Sonata. The price was right, salesman nice and that's where it went down hill. After agreeing on a price and the car we wanted they told us they could get it from another dealer. The next day they called my wife saying the dealer who had our car would not release it them that it had been sold ( I called and it was not sold) then tried to sell my wife a 2012 demo model that was not the same package as the original for not much of a discount. I believe that's called bait and switch. We got our deposit back and proceeded to Chapman that had the car we wanted only to have a negative experience there. These two dealers are SLEAZY - BUYERS BEWARE!!! More

BEWARE!! Unequivocally the worst experience ever- not just at a car dealership. The salesman was quite objectively sleazy. Pressure, fast talk and disinformation was his game. He was like a characterfure just at a car dealership. The salesman was quite objectively sleazy. Pressure, fast talk and disinformation was his game. He was like a characterfure of a used cal salesman but selling new cars instead. When the deal fell through, he actually called my girlfriend and me obscenities and began screaming at us and berating us. He literally threw our keys at us and wanted to go outside and FIGHT. The guy was truly and completely insane and his co-workers had to physically restrain him. The sales manager was NOT apologetic but one of the other salesman was clearly ashamed. As a physician and military officer, I strongly cautio you against choosing to investigate Hyundais at this very small and shady dealership. My only explantation is that Apache Junction is the methamphetamine capital of Arizona and perhaps the dealership has an employee pool limited to such unstable individuals. More

My husband and I had been in on a Friday and were looking at a used vehicle. We were not happy with the deal and decided to look at other vehicles elsewhere. On Saturday before heading to another dealership, at a used vehicle. We were not happy with the deal and decided to look at other vehicles elsewhere. On Saturday before heading to another dealership, my husband called our salesperson Tony and asked how far apart we were on a deal. Tony checked with sales manager Joe Donofrio who said we were $535.00 apart, my husband asked if we could do any better. Joe (who could be overheard in the background) stated to drop the $500. We went in to but the vehicle. When it came time to sign paperwork the $500 was added back in. To make a long story short, Joe ended up firing our saleperson Tony right in front of me when he backed us up and told Joe that he had said to drop the $500 ! I found another salesperson on the floor who said he had heard Joe say to drop the $500 also. I contacted the general manager who in short told me they had had other problems with Tony and this was a last straw type situation--He pointed out that he had found another employee from the service dept (who would therefore have no interest in the deal) that heard Joe say to drop $35 from the $535 not $500. He wanted to know if we were still interested in the vehicle. He did also tell me he had discussed the matter with the owner of the dealership. When I tried to reach the owner I was told he was out of town for a week and unknown when he would be able to get back to me. I feel the sales manager told us one thing to get us into the dealership. I feel it was wrong to fire an employee for being honest. Even if it is true that the salesperson had a history of problems, you do not reprimand or fire an employee in front of the customer. Not even an apology from the general manager about the unprofessional behavior of the sales manager. More

THESE GUYS WERE GREAT THEY GOT MY CAR DONE ON TIME AND UNDER BUDGET I WOULD RECOMMEND THEM TO MY FRIENDS AND FAMILY TRY THE OUT! UNDER BUDGET I WOULD RECOMMEND THEM TO MY FRIENDS AND FAMILY TRY THE OUT! More

We visited Horne Hyundai to shop for a pre-owned Santa Fe. We did not see anything that would work for us. So my wife and I went inside the showroom and sat inside a 2011 Hyundai Sonata Limited. WOW! Fe. We did not see anything that would work for us. So my wife and I went inside the showroom and sat inside a 2011 Hyundai Sonata Limited. WOW! My eyes were stuck wide open and I felt like I was sitting inside a candy store. Tony brought around a 2011 Sonata which we took for a test drive and absolutely fell in love with the vehicle. I'm 6'2" tall and there is more than enough interior room both in the front and back. The overall buying experience was extremely positive! We worked with the General Manager in the finance office who was extremely careful explaining all our options. When we get around to purchasing our next car it will be from Tony at Horne Hyundai. VERY NICELY DONE!!! More

I love the guys and service at Horne Hyundai and have been using their service facilities for over five years. The service reps are always friendly and helpful and even though my car is now over 5 yrs o been using their service facilities for over five years. The service reps are always friendly and helpful and even though my car is now over 5 yrs old, it gets a free wash with every service! How great is that!! I'll be buying another Hyundai from Horne soon because this dealership takes care of its customers. The only weak element in the dealership is the customer lounge. Feels like a Big O waiting room, but there is usually free popcorn.:)Bob Bass More

Initially I knew I wanted a small SUV - New or used. I test drove both and chose a used 2007 Tucson. At no point did I feel presured--I felt they were going to do what they needed to get me into what I wa test drove both and chose a used 2007 Tucson. At no point did I feel presured--I felt they were going to do what they needed to get me into what I wanted. The following day I called and told them what my choice was and what approximately I could afford and where I wanted my payments to be. That afternoon I picked up my vehicle. Two weeks after my purchase, my daughter, grand daughter and I took a trip to Utah and loved every mile we drove. Thank you Horne Hyundai for your customer service. I feel like I am part of the Horne Hyundai family. More

Horne Hyundai did a fantastic job of taking care of me while my vehicle was being serviced. I really enjoyed my experience there, the employees made me feel like they really cared about me. The service while my vehicle was being serviced. I really enjoyed my experience there, the employees made me feel like they really cared about me. The service advisor Lynn and Service Manager Charlie gave me the most attention I have ever received at a car dealership. Great Job Horne Hyundai! More

if you want service at horne hyundai,make sure you have a deep wallet.really deep.if lynn,the service rep is your rep at horne hyundai in apache junction arizona,she is on commision and she and mr horne will deep wallet.really deep.if lynn,the service rep is your rep at horne hyundai in apache junction arizona,she is on commision and she and mr horne will screw you if they get a chance.i have 3 belts off my car that a seasoned veteran mechanic says did not need replacing.they are screwing people left and right out of their hard earned money.buying any brand of car or truck from the horne auto group in arizona or any place on this planet from them is a grave mistake.steven perry sr ,gold canyon arizona ,,480-671-3057 More