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Horne Mazda Avondale

Avondale, AZ

4.7
835 Reviews

10675 W Papago Fwy

Avondale, AZ

85323

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Showing 835 reviews

July 24, 2022

AJ helped me to understand about the features of the car, He spent good amount of time to make sure I understand all of the functionalities of the car by demoing them. It was great working with AJ to finaliz More

by girish p
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Johnnie Sanders, Ahkir Muhammad
Jul 25, 2022 -

Horne Mazda Avondale responded

Hello, We are happy that our team could help you find the vehicle you wanted. Enjoy your purchase and thank you for choosing Horne Mazda Avondale.

July 09, 2022

Fantastic all round dealership; it all was great & pretty smooth! Recommend to all for purchase! More

by jamesb3636
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Omari , Jerald "Nick" Nicholas, JEKAILEN SMITH
Jul 14, 2022 -

Horne Mazda Avondale responded

Thank you for the recommendation of our team here at Horne Mazda Avondale. It is great to see you had a smooth purchasing experience. Let us know if we can assist down the road.

July 09, 2022

Enjoyable purchasing experience at Horne Mazda. Connor Balzan was great to deal with. No high-pressure sales and no markups. Would definitely buy another vehicle from this dealer. Highly recomm More

by jlagerhausen
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Connor Balzan, Jerald "Nick" Nicholas
Jul 11, 2022 -

Horne Mazda Avondale responded

Our team is thrilled to see that you had such a heartfelt appointment with our Sales Team. I very much appreciate your contributing this feedback. We look forward to your next visit.

June 25, 2022

This was the easiest car buying experience I’ve ever had. Everybody was friendly and nice and reasonable. More

by Joannasan
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Johnnie Sanders, David Potts
Jun 26, 2022 -

Horne Mazda Avondale responded

Horne Mazda Avondale appreciates the 5-stars. The team is glad your car-buying experience was friendly and reasonable. We hope to see you back for future visits. Safe travels on the road ahead.

June 24, 2022

Shawn at Horne Mazda was an Angel. He wasn't pushing me to buy, he was helping me find exactly what I wanted. Shawn threw in a lot of extras! He made me extremely happy and I will al More

by christi.chapman
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Chambers
Jun 25, 2022 -

Horne Mazda Avondale responded

Thank you for the five-star review and the high recommendation on our Sales Team here at Horne Mazda Avondale. We are pleased to see that we could get you the exact vehicle you wanted with all the extras! Your happiness and satisfaction are what we strive for. Drive safe and let us know if there is anything we can do for you.

June 23, 2022

Prior to my most recent service visit my rating would hav been a 5 star...but, this most recent 13,000 mile service (1.6 hrs) cost $192.00 labor charge. That seems an extraordinary rate in excesses of $100 More

by edsoftinaz
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ken Blake
Jul 07, 2022 -

Horne Mazda Avondale responded

Hello, I appreciate you taking the time to share your review. Customer satisfaction is very important to all of us at Horne Mazda Avondale. I would like the opportunity to further discuss your experience with our Service Department. Would you kindly reach out to me at your convenience? Best, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

June 23, 2022

Very friendly and helpful. They also keep you updated and use video to show how your car is doing and show any concerns your vehicle may have. More

by azjtaylor
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Ken Blake
Jun 24, 2022 -

Horne Mazda Avondale responded

Thank you for choosing Horne Mazda Avondale. We appreciate your perfect star review, and our Service Team will always be here to assist you with your automotive needs.

June 23, 2022

The support was great, is never a pleasing experience to need a service repair, but the crew, especially Joseph, was top-notch. More

by tudorpurcarelu
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Padilla
Jun 24, 2022 -

Horne Mazda Avondale responded

Thank you for your recognition here on DealerRater. Our Service Team is thrilled to read that we've provided you with a top-notch experience. Please reach out to us at Horne Mazda Avondale if you have any questions.

June 22, 2022

They had the car I was looking for and gave a good trade price. Over all was impressed with team and delivering my new Mazda More

by matt Iannarella
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Johnnie Sanders, Ahkir Muhammad, Omari Billingsley, PAUL MARSCHALL
Jun 23, 2022 -

Horne Mazda Avondale responded

Matt, thank you for your high star rating. We're happy to see that your experience with our team here at Horne Mazda Avondale was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

June 22, 2022

David helped us here and he was super patient and knowledgeable! I would definitely come back to this dealership in the future because the expierence overall was perfect More

by ciaraalvidrez
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Potts, PAUL MARSCHALL
Jun 23, 2022 -

Horne Mazda Avondale responded

Thank you for taking the time to leave this wonderful feedback and five-star rating! It was our pleasure to provide a perfect Dealership experience. We look forward to welcoming you back to Horne Mazda Avondale again down the road.

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