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Horne Mazda Avondale

Avondale, AZ

4.6
836 Reviews

10675 W Papago Fwy

Avondale, AZ

85323

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Showing 836 reviews

June 07, 2022

Good experience at the dealership as a whole. The Finance manager negatively impacted my rating. More

by lyzbeth1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas, Sean Dudley
Jun 11, 2022 -

Horne Mazda Avondale responded

Hello, Thank you for sharing your four-star review. We at Horne Mazda Avondale are glad you enjoyed a positive dealership experience working with our Sales Team. I would, however, like the opportunity to speak with you regarding the feedback you shared. Please provide me with your preferred method of contact so we can discuss this in further detail. Best regards, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

Jun 14, 2022 -

Horne Mazda Avondale responded

Hello, Thank you for sharing your four-star review. We at Horne Mazda Avondale are glad you enjoyed a positive dealership experience working with our Sales Team. I would, however, like the opportunity to speak with you regarding the feedback you shared. Please provide me with your preferred method of contact so we can discuss this in further detail. Best regards, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

Jun 15, 2022 -

Horne Mazda Avondale responded

Hello, Thank you for sharing your four-star review. We at Horne Mazda Avondale are glad you enjoyed a positive dealership experience working with our Sales Team. I would, however, like the opportunity to speak with you regarding the feedback you shared. Please provide me with your preferred method of contact so we can discuss this in further detail. Best regards, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

June 03, 2022

The service was very quick and efficient. My appointment was set to be at 4:30 p.m but I was able to come in early. The staff communicated very well. I got a video on what needed to be done a More

by jolarios9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
Jun 04, 2022 -

Horne Mazda Avondale responded

Hello and thank you for choosing Horne Mazda Avondale. We are pleased to learn that our Service Team was able to get you in earlier than your scheduled appointment. We appreciate your business and look forward to working with you again.

June 03, 2022

I was promised that I would get the online sales price but I didn’t. They said that since they gave me more for my car (traded my old one in) that they had to up the sales price on the new car. None of th More

by ai3ferrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnnie Sanders, Ahkir Muhammad, Kristine Becker
Jun 05, 2022 -

Horne Mazda Avondale responded

Hello, Thank you for informing us about your experience with our Sales Team. Your satisfaction means a lot to us, and we take your feedback very seriously. Please reach out to me at your earliest convenience to discuss this in greater detail. Best, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

June 02, 2022

My sales agent was not very knowledgeable with our car purchase. He has only been at the dealership for 2 weeks. He didn't even have a business card. More

by cudacracker11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner, Johnnie Sanders, PAUL MARSCHALL
Jun 03, 2022 -

Horne Mazda Avondale responded

Hello, Thank you for taking the time to share your review. I would appreciate the opportunity to further discuss your feedback. Please contact me at your earliest convenience. Thank you, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

June 02, 2022

Really enjoyed working with David Potts and the Finance Manager at Horne Mazda. Both were friendly and easy going. More

by dafish0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Sanders, David Potts, PAUL MARSCHALL
Jun 03, 2022 -

Horne Mazda Avondale responded

Our team here at Horne Mazda Avondale strives for reviews like yours. Thank you for being our customer and have a great day.

June 01, 2022

The first time we came in for service oil change and the Auto Butler it was great his name was Troy top notch guy the last couple of times we came in it wasn't Troy who helped us can't remember their names More

by TAMRON1207
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
Jun 03, 2022 -

Horne Mazda Avondale responded

Thank you for choosing our Service Team here at Horne Mazda Avondale for your oil change. It is wonderful to see that the team was able to provide you with a friendly experience during this visit. Please reach out to us for any automotive needs down the road.

May 31, 2022

Jay helped me out, she was super helpful and knowledgeable. Easy to talk to and answered any of my concerns. More

by dorareyna1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Blake, JEKAILEN SMITH
May 31, 2022 -

Horne Mazda Avondale responded

Hello, Our team here at Horne Mazda Avondale is so proud to receive your review. It is wonderful to see that your experience with our team was helpful, knowledgable and we were able to answer all of your questions during your visit. Thank you for your business.

May 31, 2022

Great service from David Potts and everyone at the dealership. Every one made sure to make us feel welcome and taken care of. Keep up the good work More

by jpadillapp21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Potts, PAUL MARSCHALL
Jun 01, 2022 -

Horne Mazda Avondale responded

Hello! We strive to provide top-tier service to all of our customers, and we're glad you experienced that. We look forward to seeing you back to Horne Mazda Avondale again in the future!

May 30, 2022

Much improve over the previous owner. Would be nice to have some sort of treats while you wait. More

by SIDLARSON
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Ken Blake
May 31, 2022 -

Horne Mazda Avondale responded

Thank you for taking the time to leave your much-appreciated review. Horne Mazda Avondale looks forward to serving you again in the future and providing you with a well-deserved level of accommodation.

May 30, 2022

I like this dealership. I purchased my vehicle here. Downside they don't take AmericanExpress. More

by albplm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
May 31, 2022 -

Horne Mazda Avondale responded

Hi there, Thank you for your kind words and we hope that you are enjoying your purchase. We take on board your feedback about our payment options. If there is anything else you need then please contact us at Horne Mazda Avondale.

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