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Horne Mazda Avondale

Avondale, AZ

4.6
836 Reviews

10675 W Papago Fwy

Avondale, AZ

85323

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Showing 836 reviews

May 27, 2022

Service was quick and I like that they send descriptive videos while they work on the car. More

by NATE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Ken Blake
May 29, 2022 -

Horne Mazda Avondale responded

Hey Nate, Our Service Team here at Horne Mazda Avondale wants to thank you for the awesome review. We are delighted to read that our service videos were such a plus to you. We look forward to assisting you in the future.

May 27, 2022

They were very prompt to greet me when I arrived and were diligent in keeping me informed about what was happening to my car More

by dmmacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Ken Blake
May 29, 2022 -

Horne Mazda Avondale responded

I am thrilled to learn that you had a superb encounter with our employees at Horne Mazda Avondale. I really appreciate you typing this positive endorsement online on DealerRater. Thank you for being a valued customer.

May 26, 2022

The associate that helped me was very nice and knowledgeable. There is a large area for people waiting with several small tables and chairs. As with any dealership or shop they may try to sell you More

by angel_100per
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Padilla
May 27, 2022 -

Horne Mazda Avondale responded

Your review is much appreciated. We welcome you back to Horne Mazda Avondale at any time.

May 25, 2022

Maria was awesome. It was a great experience. She is well trained and have good people skills. More

by ozleng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Ken Blake
May 26, 2022 -

Horne Mazda Avondale responded

Hello, We are delighted that your experience with our team was awesome. Your endorsement of Horne Mazda Avondale is much appreciated. Thank you for your business and please know that you are always welcome here.

May 24, 2022

Was a pleasure working with the salesman David, no pressure to buy additional products during the finance paperwork. More

by Rklein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Potts, PAUL MARSCHALL
May 24, 2022 -

Horne Mazda Avondale responded

Hello, It makes us happy that our team was a pleasure to work with. Thank you for choosing Horne Mazda Avondale and we look forward to working together in the future.

May 24, 2022

Always gotten great help from everyone! We are grateful to have Lynn, always help us and get us the vehicle our family needs! This past week our jeep was in for service and Maria was a big More

by adriana013118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Ken Blake
May 24, 2022 -

Horne Mazda Avondale responded

Hi Adriana! We appreciate you letting our Service Team know how excellent the service was. Please let us know if you need anything else. Thank you for continuing to choose Horne Mazda Avondale!

May 24, 2022

The service department is great! I love the videos they send you. It really does explain everything that is going on. More

by tnnessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
May 30, 2022 -

Horne Mazda Avondale responded

Hello, It makes us happy to read that our Service Department was great and informative whilst assisting you. Thank you for choosing Horne Mazda Avondale and don't hesitate to reach out if there is something else you need.

May 23, 2022

Maria was awesome, She kept me updated on my vehicle. I liked the inspection video something new! Vehicle service and repairs was done in a timely manner! Excellent customer services. More

by eddieabeyta1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
May 23, 2022 -

Horne Mazda Avondale responded

It sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Horne Mazda Avondale and we look forward to servicing your car again when needed.

May 23, 2022

Kristine was awesome. She went out of the way to make our experience outstanding. She not only brought the paperwork to us, she delivered our new CX30 to us. She made t More

by sing4golf1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas, Ahkir Muhammad, Kristine Becker
May 25, 2022 -

Horne Mazda Avondale responded

Hello, It's nice to learn that our team was awesome and we hope that you are enjoying your Mazda CX30. Thank you for choosing Horne Mazda Avondale and please let us know if we can be of any further assistance.

May 23, 2022

The experience was great. The only complaint I have is that the closing process was very archaic. They need to update their experience to include electronic signatures and ele More

by ssleight
Recommend Dealer
Yes
Employees Worked With
PAUL MARSCHALL, Kristine Becker
Jun 14, 2022 -

Horne Mazda Avondale responded

Hello, Thank you for letting us know you had a great experience. Our team here at Horne Mazda Avondale appreciates your business. Please reach out to me directly if you would like to discuss the closing process further. Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

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