Horne Mazda Avondale

They get the best rating possible for both customer service and new car sales prespective. I say this with over 20 years in the automotive field and 30 years in client services. I notice every from pro service and new car sales prespective. I say this with over 20 years in the automotive field and 30 years in client services. I notice every from procedures, professionalism and time at the dealership. All really outstanding! The most important part of the process was the fact they dont act like the typical car dealership. It was the exact opposite. I got a better deal than what they offered me online and I didnt have to go thru the non-sense most dealers are known for. Paul S. More

Everyone was very understanding and worked so hard to help us get a new car. It was like working with family!! Such a wonderful experience!! help us get a new car. It was like working with family!! Such a wonderful experience!! More

Truly amazing dealership! Avondale Mazda is the only dealership I am aware of that passes the factory rebate directly to the customer. There were no hidden fees or cheap finance tricks. In fact, I recei dealership I am aware of that passes the factory rebate directly to the customer. There were no hidden fees or cheap finance tricks. In fact, I received a letter after the deal was complete that I had been approved for an even lower interest rate! Most dealers will get a kickback... But Avondale is the real deal. They are under completely new management and strive for an individualized no-pressure environment; just quality cars at the BEST price. I literally looked at 15 different dealerships including the Internet for deals in CA. I was in the market for a CX-5---they had JUST come out and were extremely difficult to locate, much less keep in stock. Avondale held this car for me on my word (no deposit)! I was pregnant and not feeling well, so the manager and Scott Roberts told me to rest and come in the following day. AMAZING! While other dealerships were selling these cars for over invoice, Avondale Mazda earned my business and respect by being honest and treating me like a human being. If you want INTEGRITY.,. Buy here! More

I saw a car on line and made an scheduled a meeting to come and see it. I hade some work schedule issues, so I had to cancel. David Bailey called me and offered to Drive the car down to my house 123 miles come and see it. I hade some work schedule issues, so I had to cancel. David Bailey called me and offered to Drive the car down to my house 123 miles from the store" now that is customer service" He brought everything with him, and we did the paper work at my kitchen table, Mr. Bailey then followed me to the bank to finish up the finance stuff. another employee came down to pick him up. I am not a big fan of car shopping and was not really looking forward to all the wheeling and dealing stuff, so this was AWESOME!! I will never forget the great customer service That Avondale Mazda provided to me, I will be sharing this story for years to come. More

Sam was great to work with. I came in looking for an SUV and he used his expertise to find me a vehicle that was a better fit, even though it was a lower price. I didn't feel any pressure, and he took plent and he used his expertise to find me a vehicle that was a better fit, even though it was a lower price. I didn't feel any pressure, and he took plenty of time to understand everything that I needed in a vehicle. When it came to pricing, I felt very conformtable with the dealership's willingness to work with me and meet me at a fair price. It was the least stressful car buying experience I've ever had and actually Sam made it quite an enjoyable proces. I will definitely recommend them to all my friends and family in the valley. More

Great experience! I called them over the phone after looking up their available cars online. They called me back to tell me the car I was interested was still available and I made an appointment with t looking up their available cars online. They called me back to tell me the car I was interested was still available and I made an appointment with them the next morning to see it. The car was ready and on their red carpet outside before I arrived. Sam was incredibly nice and answered any questions I had about the car. Their no-haggle pricing is how car sales should be done. After having dealt with other valley Mazda dealers and trying to get them to lower their price (even after showing them Avondale Mazda's pricing on the same models with the same packages), I had a massive headache. When I called Avondale Mazda, I double checked to make sure that their no-haggle price was their sticker prices and they confirmed it. Obviously, when buying a car, you need to pay fees for title and registration on top of their prices; all dealership sales are this way. More

I had a great experience. Everyone was friendly from the moment I walked in. I was in a car accident that totaled my 2007 Mazda 3 so I had to get a new car...I thought about the new CX-5 and the 6 but I re moment I walked in. I was in a car accident that totaled my 2007 Mazda 3 so I had to get a new car...I thought about the new CX-5 and the 6 but I really knew I just wanted a new 3. Barry knew this too...he looked at me and said I know the other cars you are looking at are more expensive but I know you really want the 3 and I don't want you to buy something you really don't want. This was a turning point for me. Most car salesmen will try to push you into the more expensive vehicle but they don't do that here. Then when I went to finance Ken was awesome. No sales pitches and no gimmicks here. I would highly recommend Barry to anyone looking for a car. More

I want to commend Scott for making the purchase of a new car a pleasant and rewarding experience. I truly appreciated his sincere and non-pressure approach. He established a zone of trust wherein I fel car a pleasant and rewarding experience. I truly appreciated his sincere and non-pressure approach. He established a zone of trust wherein I felt I could comfortably seek information and review all aspects of my purchase experience. He went out of his way to find staff who could provide answers to my many questions. He truly went above and beyond in providing help and made the extra trip to a dealer further from my home well worth it! Everyone at Avondale Mazda was very friendly and fun to work with in this process. I am happy to share with others the great experience I've had in buying a car at Avondale Mazda. More

My experience with this Dealership was extraordinary. From the minute I arrived at the Dealership to the moment I left, I was treated with respect and appreciation. My wife and I were in the market for From the minute I arrived at the Dealership to the moment I left, I was treated with respect and appreciation. My wife and I were in the market for a particular late model used vehicle. Several Dealerships in the Valley had the type of vehicle we were looking for and we contacted many of them to discuss particulars. Because of our proximity to many of these Dealerships, much of our negotiations were done over the phone and through email. Barry Scheurweghs and the team at Avondale Mazda were honest with us from our very first conversation and they were completely transparent during the negotiation process. On Friday the 6th we reached an agreement with Barry to purchase the vehicle we wanted. Saturday morning we drove to the Dealership to sign the paperwork on the car. The entire process on Saturday morning took less than 30 minutes. There was no bait and switch, no false promises, no haggling. Our monthly payment, down payment and interest rate were exactly what were promised over the phone before we went into the Dealership. We love our new car. If you want an easy, hassle free car buying experience, you have to check out Avondale Mazda and Barry Scheurweghs. You will be glad you did. More

Barry was very friendly and easy to talk to. He worked hard and answered every question I had. I would definitely refer family and friends to Barry. hard and answered every question I had. I would definitely refer family and friends to Barry. More