
Horne Nissan Yuma
Yuma, AZ
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2,498 Reviews of Horne Nissan Yuma
Marco Hernandez was of great assistant when I first purchased my vehicle. He was a very helpful and friendly person, I felt very comfortable with him and he was honest. He was not like other sales reps purchased my vehicle. He was a very helpful and friendly person, I felt very comfortable with him and he was honest. He was not like other sales reps that try to just persuade you and rush you to buy a car. I have had really bad experiences at different dealerships where I was even given attitudes by sales agents because I was unsure. Marco was really patient and would put out any possible option out there for me, and would make me very reasonable offers. He knew what he was talking about and he understood our situation as a consumer. Overall it was the best experience I have had at a car dealership, I would definitely recommend Marco Hernandez and Sonora dealership to others. More
Very good experience best dealership ever very friendly and helpful I would recommend it to my friends and family and I just loved how these guys treated me answearing my questions and helping me alots tha and helpful I would recommend it to my friends and family and I just loved how these guys treated me answearing my questions and helping me alots thank you guys More
Overall experience was good. A little too much going back and forth to see if deal was going to happen. Friendly salesman. I always go back to Sonora Nissan to buy because the overall experience there back and forth to see if deal was going to happen. Friendly salesman. I always go back to Sonora Nissan to buy because the overall experience there. This was my FOURTH vehicle purchased there. WILL BE BACK!!!!! More
Irvin was very helpful and patient. I had many questions about the different vehicles and the packages offered. I really liked the newer model of the versa. I especially like that the back seats fold down f about the different vehicles and the packages offered. I really liked the newer model of the versa. I especially like that the back seats fold down flat, the text assist feature and the navigation system. The vehicle was reasonably priced considering all the great things the vehicle offered. More
Awesome customer service. Time spent flew by with not much downtime. Great experience! Good food and drinks. Price was great and I got a good deal on my trade in. much downtime. Great experience! Good food and drinks. Price was great and I got a good deal on my trade in. More
Looking to downgrade from our full size SUV for a midsize with better MPG. Used the "no haggle" car buying service from my bank and within minutes of submitting, I was contacted by a rep from their internet with better MPG. Used the "no haggle" car buying service from my bank and within minutes of submitting, I was contacted by a rep from their internet sales department. Hours later we were sitting down with a sales rep and talking numbers. The dealer give me more than the KBB trade-in value, beat my bank's interest rate, and got me out the door with a total financed amount less than the "no haggle" vehicle price. The vehicle purchased was out of town but delivered only two days later. The post-detail appearance was initially sub-par on the interior. Water marks and streaking from rags, water spots on the seats, oily residue on center console, and dirt on the rear seat kick-plates. Vehicle was also not ready on time. After another 20+ minutes, the vehicle was delivered and looked great! Robert did a fantastic job with the walk-through and I left knowing how to fully operate the systems. Positives: Friendly, knowledgable sales rep, great price, speedy sales service. Negatives: Detail quality and not adhering to agreed pick-up time. Last comment has to do with professionalism and courtesy. Sales associates should not great customers using slang such as "boss." It was not Robert and only happened once but is a pet peeve. Overall great experience! More
This is my second time buying a new car at this dealership, and the customer service was excellent. I was disappointed with my first visit, but I am glad I gave Nissan a second chance. Sonora Nissa dealership, and the customer service was excellent. I was disappointed with my first visit, but I am glad I gave Nissan a second chance. Sonora Nissan has stepped up their game. More
I went to Sonora Nissan again and test drove a Nissan Altima. I was impressed on how well these guys answer all my questions I ask. Just an amazing place!!! Altima. I was impressed on how well these guys answer all my questions I ask. Just an amazing place!!! More
My wife and I went to Nissan with looking for a used Altima. Arthur was wonderful in showing my wife and I a new vehicle for about the same price. Hassle free buying and a good experience. Like to say t Altima. Arthur was wonderful in showing my wife and I a new vehicle for about the same price. Hassle free buying and a good experience. Like to say that Luis and Lisa are a pleasure to work with, very friendly. My only complaint is that I started this purchase in the used sales department, the sales desks are in a poor shape and doesn't have that first class environment.I hope you guys can improve the shape the used department looks like. I will buy another Nissan in the future. More