Horne Nissan Yuma

I had a different experience in this dealership than any other I've been to. Although at the end I couldn't get approved because I'm a first time buyer and my income is low, but I learned what I have to do other I've been to. Although at the end I couldn't get approved because I'm a first time buyer and my income is low, but I learned what I have to do, so in the future I can qualify for a car; pre-owned or new thanks to Juan Ruvalcaba. More

Bill went out of his way to understand what kind of vehicle best met our needs. There was no pressure throughout our discussions. We were made comfortable, offered water and given every opportunity t vehicle best met our needs. There was no pressure throughout our discussions. We were made comfortable, offered water and given every opportunity to actually try out the vehicles. Lease versus purchase was discussed. Once we decided to lease, the vehicle was made available the next morning. Paperwork was easy to follow and went like a breeze. It was great to have all the bells and whistles on the vehicle explained in detail. Bill was thorough and helpful. The customer service is outstanding here. I've used their service center for other Nissan vehicles and they too are exceptional. I would never go to any other dealer than Sonora Nissan. High integrity and excellent reputation. More

Had a wonderful experience and everyone was so friendly and willing to help with whatever was needed! Im very happy with my purchase and would return to purchase another car. and willing to help with whatever was needed! Im very happy with my purchase and would return to purchase another car. More

We've come to this lot before and like the style of the salesmen to begin with, they don't all jump at you at once, they'll even let you look a little! My husband had seen this particular Altima onli the salesmen to begin with, they don't all jump at you at once, they'll even let you look a little! My husband had seen this particular Altima online awhile ago and has been keeping an eye on it, and when he saw the price had dropped over the weekend, we had to come and see it! (we have a bad habit of test driving a car then buying it, we KNOW what we want) We had been looking at Altimas for awhile, but they were too far out of our range until this one. We walked onto the salesfloor and Tai introduced himself to us, we didn't need to sit and talk, we just wanted to see the car. Tai is a very personable salesman, funny too. (you should give him a raise, and not because he said so, he truly is a good salesman.) Tai worked his hardest with Luis to get us the closest to the price we needed to be able to afford the car, (even at the expense of a furious wife!) And when he finally got the paperwork right (a couple times over, we all have to learn) and got us over to Danny, Danny was most efficient in getting the paperwork together so we could take the car that evening with the paperwork for our credit union the following day. The only thing EVERYONE failed to do was tell us what their rate was, water under the bridge now, don't beat them too badly! Whether we said we were going to our c..u. or not, you still should have tried. GREAT SERVICE, a GREAT STAFF and we came away with a GREAT DEAL and a GREAT CAR! THANK YOU TAI, LUIS, and DANNY! More

Purchased an used vehicle from this dealer they supposedly gave a 15 day or 500 mile warranty, the car had issues and I took it back twice one issue was solved because it was so obvious the other t supposedly gave a 15 day or 500 mile warranty, the car had issues and I took it back twice one issue was solved because it was so obvious the other they are still refusing to do so. I was told to just let them by the car back since it was such a hassle I told them no just fixt it, the car was suppose to be detailed that took two visits before they did it, spoke with the sales man Cecil and asked him for a little customer service for my inconvenience was told no. I have dealt with this dealer ship twice before with the same results as this time, poor quality in service, crappy sales people. More

Great customer service! Cecil was able to work with us to meet our needs and ultimately get us in the vehicle that fit the needs of our family. I would definitely recommend Nissan as a dealership and Cecil t meet our needs and ultimately get us in the vehicle that fit the needs of our family. I would definitely recommend Nissan as a dealership and Cecil to work with if you're looking for a car. More

Cecil was extremely friendly and made sure that I was completely happy with my purchase. He located the vehicle I purchased from another dealership, tinted the windows, and had it ready in a couple days. completely happy with my purchase. He located the vehicle I purchased from another dealership, tinted the windows, and had it ready in a couple days. In regard to pricing, he was competitive with Phoenix dealers and saved me from driving out there. If you're looking for a new car or used, I would recommend talking to Cecil at this dealership. More

I recently purchased a well priced and great condition pre-owned 07' Ford F-150 and had the pleasure in working with the gentlemen from the used car sales department. The crew was very friendly, worked g pre-owned 07' Ford F-150 and had the pleasure in working with the gentlemen from the used car sales department. The crew was very friendly, worked great together and had no problems helping each other out. Cecil Robtoy was my salesman and I have to say he was an awesome guy to do business with. He made the shopping experience hassle free and has since followed up several times to see how things are going. I have been living in Yuma for 18 years now and have purchased multiple vehicles from several dealerships in the area and this was my first time purchasing a vehicle from Sonora Nissan and can honestly say that they by far knock the competitors out of the park when it comes to customer service and putting my needs and wants first. The service department was great! They detailed the vehicle making it look better than new and the only dealership that I am aware of that still sales their vehicles on a full tank of fuel. The waiting rooms were very comforting and even had free snacks and refreshments available. Little things like that add up. Highly recommended and I will definitely continue to do business with them. Thanks again! More

Great customer service, respectful and well mannered staff!!! They made accommodations for me to help me find good monthly payments for a great car. Overall I was totally satisfied with my experience a staff!!! They made accommodations for me to help me find good monthly payments for a great car. Overall I was totally satisfied with my experience at Sonora NIssan!! More

Tai Williams gave us great customer service from the moment we walked into the parking lot to the end of the sale. He answered all our questions making us feel very comfortable with the purchase. Luis V moment we walked into the parking lot to the end of the sale. He answered all our questions making us feel very comfortable with the purchase. Luis Valenzuela gave us all the financial options available for the purchase making it easier to make our decision for the purchase. Thank you Mark J. Welter Sylvia Lowe More