
Hoselton Auto Mall
East Rochester, NY
Filter Reviews by Keyword
By Type
Showing 199 reviews
Good communication and no "bad vibes". I was treated as if i was a member of the family. I had a question on evening during the buying process and texted Brian. He happened to be at a part I was treated as if i was a member of the family. I had a question on evening during the buying process and texted Brian. He happened to be at a party and took time to answer my concern anyway. Talk about dedication...... I had an external wheelchair/scooter lift attached to my trade in vehicle and he saw that it was properly removed and safely loaded into my new vehicle for me to dispose of. It is nice being part of the family. I had an interior lift installed on the new vehicle. The weight of the lift and scooter made the rear of the van lower than normal and caused the headlights to be focused too high. I brought the van in to have the headlights aligned. There was no charge for this. I assume that this a benefit of being one of the kids. More
Consistently above average I have purchased several vehicles from Hoselton Toyota, and I have yet to have any issues with the sales and or service departments. They are customer I have purchased several vehicles from Hoselton Toyota, and I have yet to have any issues with the sales and or service departments. They are customer centered and address any questions or concerns brought to their attention in a straight forward manner. Auto dealerships have changed considerably in the last decade and Hoselton demonstrates that positive professional evolution. More
Trade in/New Lease I met with Dave Lempert for advice about trading in my 11 year old car. I had no idea as to what was available to me that was also affordable. Dave we I met with Dave Lempert for advice about trading in my 11 year old car. I had no idea as to what was available to me that was also affordable. Dave went over all my concerns and questions and thoroughly explained all the details. He was as patient as a saint and really showed concern. I left with a brand new lease on a car I never imagined I would get and I owe it all to him for his kindness, understanding and knowledge. In my book, he is personality plus with a Heart. Thank You, Dave just for being you and bringing such happiness to me. More
recent purchase Karen Jacob was my dealer. She was knowledgeable, kind, enthusiastic, & EXTREMELY patient with our concerns & questions regarding my trade in & purch Karen Jacob was my dealer. She was knowledgeable, kind, enthusiastic, & EXTREMELY patient with our concerns & questions regarding my trade in & purchase. You are very lucky to have her on your staff. More
Purchased 2017 Highlander I recently purchased a 2017 Highlander at Hoselton, working with Don Beuerlein. Don was new to Hoselton, having come from another Toyota dealership, b I recently purchased a 2017 Highlander at Hoselton, working with Don Beuerlein. Don was new to Hoselton, having come from another Toyota dealership, but he made the experience of purchasing my new car transparent and easy. He went out of his way to locate the vehicle that I wanted with a 200 mile radius, and worked with me after the sale to make sure that everything went smoothly - including answering some questions that arose after I'd had the car for several days. I would highly recommend him. More
Great dealership to work with Great dealership[, loved every minute of sales pitch. Leased a Toyota Camry sales person Mike Petzing was great and very upfront. Busineess office was Great dealership[, loved every minute of sales pitch. Leased a Toyota Camry sales person Mike Petzing was great and very upfront. Busineess office was very easy to deal with. More
Purchase of a Nissan Rogue We purchased our new car from Dan Schmitt . He made our experience at Hoslton's a pleasure. All of the sales staff were very nice. Dan answered all of We purchased our new car from Dan Schmitt . He made our experience at Hoslton's a pleasure. All of the sales staff were very nice. Dan answered all of our questions thoroughly.When 's we had a few set up questions, we came back and he was able to show us how to do them. We definitely will recommend Hoselton to our friends. More
Very easy and smooth I was interested in leasing a Nissan Rogue. I worked with Steve Carroll who made the process very easy and understandable. He was great to work with a I was interested in leasing a Nissan Rogue. I worked with Steve Carroll who made the process very easy and understandable. He was great to work with and went out of his way to see that all went well. It was a very good experience. More
corolla I bought a 2007 Corolla for my teenage daughter from Terry. Terry and Bill made sure the process was smooth and fast. I would recommend Hoselton and I bought a 2007 Corolla for my teenage daughter from Terry. Terry and Bill made sure the process was smooth and fast. I would recommend Hoselton and Terry to anyone. More
Overall great experience I had a great experience with Toyota salesperson Drew. He was very sensitive to our needs, put in a lot of work to ensure that we had the best experie I had a great experience with Toyota salesperson Drew. He was very sensitive to our needs, put in a lot of work to ensure that we had the best experience during the entire purchase process, and took care of any specific requests we had regarding the car and related paperwork. More