
Hoselton Auto Mall
East Rochester, NY
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It is hard to sum up in such little space but I will try: <br><br>THEY SUCK, SALES & SERVICE<br><br>Sales: Asked for factory extended warranty, was lied to and sold aftermarket warranty. Car came with torn s <br><br>THEY SUCK, SALES & SERVICE<br><br>Sales: Asked for factory extended warranty, was lied to and sold aftermarket warranty. Car came with torn seat and dinged door, refused to fix/replace. Failed to send bill of sale to Geico and my insurance was almost cancelled on me. I had to call them 5 times before they finally did it.<br><br>Service: Where to begin. First service visit, I called to check status, they said they hadn't even touched my car the first day (meanwhile I have to pay for it).<br>They claim to be "unable" to find technical service bulletins which I even provided them with to avoid fixing problems..this has happened 3 times. Scratched my interior when doing service but I had pictures so they didn't fight me...ordered new parts and scratched other ones when replacing. Didn't align or rotate tires but charged nissan for actually doing it under warranty, I asked for the readout...none provided. <br><br>Now comes the most unbelievable comment I've ever heard, "we will replace your parts and then ask you not to come back since we can't seem to make you happy, go to Vision Nissan or something" I asked them if they thought any of my requests were unreasonable and they said no, but they just feel bad that they can't get it right and I should go elsewhere. Then I asked if I had in some way annoyed them and they said no, it's just that they can't get it right, and it depresses them to go home knowing that the customer isn't happy. NOW THAT IS A HIGH QUALITY STEALERSHIP!<br><br>I SUGGEST EVERYONE FOLLOWS THEIR OWN ADVICE AND GO ELSEWHERE!<br>Need I continue? Avoid them at all costs. More