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Hoselton Auto Mall

East Rochester, NY

4.7
194 Reviews

909 Fairport Road

East Rochester, NY

14445

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Showing 194 reviews

July 13, 2021

I found them to be extremely customer friendly and courteous. My salesperson was great, 2nd deal with him. I have 3 experiences with Hoselton Nissan, this is my 3rd new Rogue and love it!!! Would rec More

by bmain1320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie Russo
June 25, 2021

I came to Hoselton with some pretty specific ideas of what I wanted in a vehicle. Salesman Mike Tyson was able to select vehicles that fit my needs. I purchased a 2019 Terrain, and am getting use to the More

by gupper83
Recommend Dealer
Yes
Employees Worked With
Mike Tyson
June 19, 2021

Over the last five years, I've done about $20,000 of business with the service department of Hoselton. My most recent visit will likely be my last. Hoselton replaced my brake rotors about 10,000 mil More

by DisappointedbyU
Recommend Dealer
No
Employees Worked With
Brian DiSanto
June 19, 2021

The salesman was awesome. The finance guy was a xxxxxx. Almost did not buy the car because of his disrespectful attitude. If it was not for how professional the salesman was I would not have bought the car More

by scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie Russo, Kaitlyn Church
Jun 22, 2021 -

Hoselton Auto Mall responded

Hi Scott, thank you for your review. We apologize for your unfortunate experience with our finance department but are happy to hear that everything worked out with our sales team and you were able to purchase the car you wanted! We hope you are loving your new car and if there is anything we can do to help in the future please don't hesitate to reach out.

Jun 22, 2021 -

scott responded

I have recommended several friends that are looking to purchase new cars to the salesman that treated me respect and patience. I again would like to say how great he was.

June 18, 2021

Seamless no head ache experience all around. Mike P is the guy to go to for a new ride. His timeline for incoming cars was right on! And the part feared the most (talking to the finance department) was ea More

by js 216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Petzing
June 03, 2021

We had a good experience with Hoselton chevrolet. Not everything goes perfectly,but when it didn't they made every effort to correct it and make sure I was completly satisfied More

by wvotra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam DiPrima, Jordan Brundell and Dino
May 24, 2021

I had a very good experience buying my new vehicle. The salesman was very nice, not pushy at all. I would go back there again. More

by Jomeyer4185
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
April 20, 2021

very good experience simple easy to deal with my second truck in 4 years was able to negotiate over phone which made delivery fast each time they were able to have best price thank you More

by tmaier2449
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tim maier, Christie Russo
April 16, 2021

My daughters buying experience was her worst ever.. this place was so bad .i dont care how big of name they have. They sucked on this car sales experience. More

by Vikings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I cant remember name
April 12, 2021

Salesperson's explanation of the Toyota Hybrid was clear and concise and enabled us to confidently purchase a hybrid for the first time. We have purchased Toyotas since the 1990's and have always been happy More

by lumkr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kodi Laird, Sales Rep
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