2016 inspection; I was told I need my rear brakes "serviced" (cleaned) on my 2013 Prius, which I declined.
2017 inspection; I'm told I need all new rear brakes including rotors, calipers, pads "because I didn't do the recommended service last year".
I did get the new brakes in order to pass inspection, even though my brakes were performing fine and I was skeptical. I felt like I was being punished for not "behaving" the previous year, and didn't trust the recommendation (demand) being made of me.
2018 inspection; I am told I need my new 1 yr old rear brakes "serviced" (cleaned) or this time I wont pass inspection. Hmmm. Odd since last time they suggested it, it was NOT a necessary inspection item (?)
But the real kicker is now they say I need all new front brakes but that's NOT necessary to pass inspection (??) which sounds hinky to me.
Again, my brakes are performing fine & there is no telltale grinding or squealing.
I truly do not believe or trust a single word they say, and for this reason, I am severing my 9 year long relationship with Hoselton. I will deal with private garages where I can have a trusted relationship from now on.
Hoselton will not see any more of my money.