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House Chevrolet Buick Cadillac

Owatonna, MN

4.6
1,082 Reviews

3700 Frontage Rd. W

Owatonna, MN

55060

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Showing 1,082 reviews

November 05, 2018

Great but little things Had a great experience. Vehicle I was interested ready at the door when I arrived. Only frustrating point was pricing on website was not fully repre More

by KRENTBRUEGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Leyva, Steven Wrede
Nov 05, 2018 -

House Chevrolet Buick Cadillac responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The House Chevrolet Buick Cadillac Team

November 03, 2018

Misleading The cost of the warranty repairs that I had to pay was $120 more than I was told. They had mu car for 3 weeks and only offered me a service loaner aft More

by Dobie1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cris Berrier
Nov 05, 2018 -

House Chevrolet Buick Cadillac responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, The House Chevrolet Buick Cadillac Team

November 03, 2018

Sale made easy I went to House dealership to see what kind of deals they had on new Chevy trucks and there were some spectacular discounts so I was talking to Becky More

by MRDAVE15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Underdahl
Nov 05, 2018 -

House Chevrolet Buick Cadillac responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The House Chevrolet Buick Cadillac Team

November 03, 2018

paint treatment and interior treatment The guys did a great job with my truck and looks really sharp! Getting a lot of compliments on it. The shuttle service a great service to have! Thanks More

by GALLEA_DOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Dolson, Cris Berrier, Jen Kalish
Nov 05, 2018 -

House Chevrolet Buick Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The House Chevrolet Buick Cadillac Team

November 02, 2018

Fast and friendly wheelin and dealers! First time buying a brand new vehicle and it went good. If your in the market for a new vehicle, house chevorlet will definitely get you in a new one More

by Johnk8151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason House, Michael Leyva, Cris Berrier, Becky Underdahl, Jeana Espe
Nov 02, 2018 -

House Chevrolet Buick Cadillac responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The House Chevrolet Buick Cadillac Team

November 02, 2018

Great people My experience with this dealership was great. They treated me good. I got everything I needed. I baught new car and was out in less then 2 hours. Grea More

by rezacfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Clausen
Nov 05, 2018 -

House Chevrolet Buick Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The House Chevrolet Buick Cadillac Team

November 01, 2018

Service my wife's car. The service writer was very knowledgable. The waiting area is very comfortable and pleasant. The whole experience made me feel like my business was More

by ChuckB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Kalish
Nov 02, 2018 -

House Chevrolet Buick Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The House Chevrolet Buick Cadillac Team

October 31, 2018

Great service Great service, I needed my oil changed. They got me in when it was convenient for me. The waiting area is very nice, you don’t mind waiting. More

by LBG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Kalish
Nov 01, 2018 -

House Chevrolet Buick Cadillac responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The House Chevrolet Buick Cadillac Team

October 30, 2018

Friendly dealership with lots of patience Great dealership, even greater employees. Karly was very patient with us while making our decision. Great with letting us change our minds, lots of op More

by JNJIRVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Leyva, Karly Ellis
Nov 01, 2018 -

House Chevrolet Buick Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The House Chevrolet Buick Cadillac Team

October 29, 2018

Professional service Had a great experience and Kyle did an awesome job!! He was very professional and friendly. Very knowledgeable on the vehicle. He kept us up to dat More

by Toddnewowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Clausen
Nov 01, 2018 -

House Chevrolet Buick Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Kyle was able to provide an efficient and overall positive experience. Sincerely, The House Chevrolet Buick Cadillac Team

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