Howdy Honda
Austin, TX
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I visited Honda serves center to do routine maintenance. The technician service was very polite and nice. The things make me concerns are: Every time I come to do the scheduled maintenance, they always The technician service was very polite and nice. The things make me concerns are: Every time I come to do the scheduled maintenance, they always find problems on my CRV, like transmission oil leaking, tires need change, this time I was told breakers need replace, for $700, and battery is bad, maybe stop work…… I had good experience for the same model earlier, the Honda CRV I had, there is no any problem util to reach 100,000 miles. I talk to the manager about my concern for Honda’s quality. Why I need more cost to maintain the safe of the car, instead trust and depend on it. I chose to purchase same vehicle, because they give me good experience and worth me to trust. It is anyone has same problem, please discuss with me. More
If I could give this location a zero I would have. I advise anyone and everyone to avoid this place. I have always serviced my Honda vehicle at a certified dealership and when I moved I found this place advise anyone and everyone to avoid this place. I have always serviced my Honda vehicle at a certified dealership and when I moved I found this place to be the closest. After a horrible routine maintenance job went wrong with my vehicle and the unwillingness to admit their mistake, they supposedly made a correction. Unfortunately their maintenance manager who refused to provide his name, was beyond rude and sexist. The maintenance manager could have cared less if anything was fixed after addressing what was still wrong. Not only did they waste my time but they continued to deny any fault regardless of maintenance records. More
Brad was great to work with. He made the process easy and was extremely helpful. I would highly recommend Brad and this dealership. I am very pleased with my Ridgeline. was extremely helpful. I would highly recommend Brad and this dealership. I am very pleased with my Ridgeline. More
It appears Howdy Honda uses a sales quota strategy ($500) when you come in for annual service? They do upsales and Lack COVID19 protocols. I had less than 7K miles on my car, but the upsale items would have when you come in for annual service? They do upsales and Lack COVID19 protocols. I had less than 7K miles on my car, but the upsale items would have been well over $500. I'm a female, and heard another Service Agent ask another female if she wanted similar recommended services. I consider this upsale, as my Agent shared these items with me. Sad, she was out $475 for rear brakes; air conditioner flush; and one other item. Not cool people. Oh, where's my survey? More
Had a great experience from the moment I walked onto the lot. Daniel Beasley was a pleasure to work with, very helpful, and did not pressure me. I would highly recommend him! lot. Daniel Beasley was a pleasure to work with, very helpful, and did not pressure me. I would highly recommend him! More
I have nothing but great things to say about my experience working with Brad Plauche. He was very helpful and really listened to my questions. He explained all the paperwork and what to expect fr experience working with Brad Plauche. He was very helpful and really listened to my questions. He explained all the paperwork and what to expect from my new car and it’s gadgets. He went out of his way to find me the exact car and color I wanted. I am so pleased with the car and how effortless the whole process was! I’ll be looking forward to Brad’s help again in the future! 🤗 More
The service department will not honor a warranty on the battery which is still good for another 65 months. I bought a certified pre-owned Odyssey at Howdy Honda. They told me that I'm not the original ow battery which is still good for another 65 months. I bought a certified pre-owned Odyssey at Howdy Honda. They told me that I'm not the original owner. I will NOT do any business with this dealer again. More
They sold me a maintenance package which is not accepted anywhere except their own service center. But they sold me saying it's accepted nationwide in USA. I am now stuck and not able to get my car serviced anywhere except their own service center. But they sold me saying it's accepted nationwide in USA. I am now stuck and not able to get my car serviced. Worst experience from the brand name of Honda. More
We had a great experience buying a car from here. Most helpful was Matt Torres our sales person. Great new car buying experience and will definitely be going back when the need arises. helpful was Matt Torres our sales person. Great new car buying experience and will definitely be going back when the need arises. More