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Howdy Honda

Austin, TX

3.7
552 Reviews

5519 E Ben White Blvd

Austin, TX

78741

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Showing 552 reviews

April 24, 2024

If you're reading this, you're likely contemplating servicing your vehicle at Howdy Honda. But before you make that decision, let me share with you a cautionary tale that might just change your mind. More

by rachelhause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown.
April 15, 2024

Car shopping is very stressful but HH made the experience comfortable and easy. Michael Amato was very kind and patient. More

by carolynlacy14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Amato
Apr 16, 2024 -

Howdy Honda responded

Carolyn, we're glad to know that Michael and the team at Howdy Honda were able to make your car shopping experience comfortable. Thanks for sharing this with us!

March 27, 2024

The most kindest , welcoming and attentive dealership. Chris (Hung) was the best. He got us in and out, also recommended a great lunch place. Alec was very thorough showing me the ins and outs of my new v More

by allyshapierre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hung Pham
Mar 28, 2024 -

Howdy Honda responded

Thank you for taking the time to leave such kind words about our team. It's always a pleasure to serve our valued customers! We hope you enjoy every mile in your new ride!

January 26, 2024

We are loyal Honda buyers, so deciding on a Civic Sport for our son was a no brainer. What I didn't expect was the wonderful service we received from Mohamad Shareef at Howdy Honda. Mohamad was so kind a More

by heatherhemme
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mohamad Shareef
Jan 26, 2024 -

Howdy Honda responded

Congrats on the new ride, Heather! Thanks for shouting out our team member Mohamad. It's great to know he helped you have a 5-star experience at Howdy Honda! We hope you enjoy every mile in your new ride!

January 26, 2024

Clark Yoder and Neil Pratt in used car department went way above and beyond when helping me get into another car. I totaled my previous car on an icy 🥶 overpass. Clark Yoder was exceptional at getting More

by 1947wastheyear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clark Yoder and Neil Pratt
Jan 29, 2024 -

Howdy Honda responded

We're so pleased to know that Clark and Neil from our used car department at Howdy Honda were able to assist you during such a challenging time. It's great they could make the paperwork less painful and provide a loaner vehicle for you. Thanks for your kind words and for taking the time to leave us a 5-star review. Safe travels out there!

December 28, 2023

This dealership’s service department literally gives you the runaround every time you go in. From the first service on a brand new 2021 Honda pilot until today in 2023 when literally, nothing can ever be do More

by Jprokop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Dec 28, 2023 -

Howdy Honda responded

Hello John, I'm really sorry to read about your experience with our service department. It's important that we provide reliable and efficient services, especially for warranty-covered issues. Your feedback is noted and I'd like the opportunity to discuss this further with you so we can work towards a resolution. Please reach out at your earliest convenience. Best, Shawn Jordan 737 239-7751 shawnjordan@lithia.com Service Manager

December 17, 2023

Fast and enjoyable experience, easy to work with, most of it was done over text messages More

by Willy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter and Neil
Dec 18, 2023 -

Howdy Honda responded

It's so good to hear that you had an easy and enjoyable experience with Howdy Honda! Thanks for taking the time to leave a 5-star review. We appreciate the support and look forward to providing the same level of service in the future!

October 23, 2023

Car shopping is extremely stressful, but Howdy Honda made my experience extremely easy and comfortable. Peter was an excellent resource in sales and Neil was amazing in finance. I’m so grateful for the exper More

by haileyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Fedko
Oct 23, 2023 -

Howdy Honda responded

Hi Hailey! Car shopping can indeed be a challenging process, and we're thrilled to have made it easy and comfortable for you. Peter and Neil are both dedicated to providing excellent service, and we're glad to hear they met your expectations. Enjoy your new car with confidence, and thank you for choosing Howdy Honda!

September 28, 2023

Don't bother going here. ...they will hide the window sticker from you in the glove compartment if you dont bother to ask to see it....they will tack on an extra 10,000 dollar More

by jaburns03
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Ted Schweitzer
Sep 29, 2023 -

Howdy Honda responded

Hello, It is regrettable to learn about your dissatisfaction surrounding your recent vehicle purchase inquiry. We want our customers to have an enjoyable car buying experience, and we're sorry to hear you left disappointed in our service. If you are willing, our team would be more than happy to assist you on your vehicle search. Our hope is to help our clients to find the perfect vehicle to fit their lifestyle and needs. At your earliest convenience, please reach out to me and I would be happy to address your concerns properly. Best, Matt Cole 737-263-2796 mcole@howdyhonda.com General Sales Manager

August 21, 2023

We had an ok experience buying a 2023 Honda Odyssey earlier this year - no bait and switch, paid MSRP but didn't even really try to negotiate. They did sneak in a service contract worth $3500 (we had t More

by pamelah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Barragan
Aug 23, 2023 -

Howdy Honda responded

Hello Pamelah, Thank you for sharing your thoughts and detailed experience. We strive to provide every customer with transparency, professionalism and satisfaction during every visit. I understand your frustrations and I'm sorry to hear that this situation has waned your confidence and trust in our ability to meet your automotive needs. I have included my direct contact below and would like to revisit all concerns in further detail. Please reach out when your schedule allows. John Day 737-239-7551 johnday@lithia.com Service Manager

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