Howdy Honda
Austin, TX
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Nick, the salesman, was awesome. When I contacted him by phone he was courteous and sent me a video of the car (I live 80 miles away). Every phone call and every text was informative and helpful. When I d phone he was courteous and sent me a video of the car (I live 80 miles away). Every phone call and every text was informative and helpful. When I drove up to see the car he made us feel welcome. That's the good. The finance department is a different story. The finance manager (some blonde lady whose name I cannot read on my paperwork) was initial kind but turned quite sour quickly. I have often looked at car dealers as being the dishonest ones but this lady changed my view. She quickly turned what was a nice experience into an affair I hope I never have to do again. From the addition of garbage I did not want on my deal (nitrogen in the tires, GPS tracking) to her obvious frustration with me (unwilling to pay more than what I had intended) she single handedly ruin the experience. The only reason my rating is a two star is because of Nick, otherwise the rating would be one star. I will finish by saying that I have no plans to ever visit this dealership again, thanks to this ladies lack of integrity. I hope that no one ever has to deal with her. More
The service department has been unresponsive and unhelpful regarding a possible problem with my Fit. I've used their express service for years and have always been happy with it, but recently they h unhelpful regarding a possible problem with my Fit. I've used their express service for years and have always been happy with it, but recently they have let me down by not recommending a service my car is now overdue for, which may have something to do with the problem that it now has, and their appointment system is ridiculously inadequate and/or mismanaged. More
Feel like I am being ignored. Small chip I asked to see if it I can get repaired and I can’t seem to get anyone to answer me. Talked to Nik sales, Ron new sales manager and left a voicemail. if it I can get repaired and I can’t seem to get anyone to answer me. Talked to Nik sales, Ron new sales manager and left a voicemail. More
We have been very pleased with the service and friendliness at Howdy Honda! Edward Kwak has been wonderful at helping us buy/lease cars there. friendliness at Howdy Honda! Edward Kwak has been wonderful at helping us buy/lease cars there. More
A very Happy owner Would like to take a minute to thank Bill Wright for his assistance in the purchase of my new vehicle! He was very patient and courteous throughout th Would like to take a minute to thank Bill Wright for his assistance in the purchase of my new vehicle! He was very patient and courteous throughout the whole ordeal. Once again thank you! Best, C. Martinez More
My husband and I had a very good experience at Howdy Honda. We leased a 2020 CRV LX. and our sales person Carina was so helpful, courteous, and knowledgeable. We have been driving Honda's for may years Honda. We leased a 2020 CRV LX. and our sales person Carina was so helpful, courteous, and knowledgeable. We have been driving Honda's for may years we love them. She was so patient and by the time we left the dealership it was dark and she drove us home.Definitely would recommend her to other customers. More
Our grand daughter loves her new Honda Fit Thanks to Steve Gonzales, our grand daughter is Very Happy with her new car. He helped us so much and was very courteous. He was very patient in expla Thanks to Steve Gonzales, our grand daughter is Very Happy with her new car. He helped us so much and was very courteous. He was very patient in explaining everything to her. This is the 4th Honda we have bought from howdy Honda and Steve was a big part in all. It was a pleasure to deal with him. More
Carina Al-ger helped us find my son a good deal on a new Honda civic. She was knowledgeable and was very patient with us. Thank your Carina! Honda civic. She was knowledgeable and was very patient with us. Thank your Carina! More
Purchase experience I recently purchased a new Accord from Howdy Honda. I worked with DeJohn Reeves who provided a great purchase experience. He was very patient, profes I recently purchased a new Accord from Howdy Honda. I worked with DeJohn Reeves who provided a great purchase experience. He was very patient, professional, and personable--not pushy at all. He listened carefully regarding our preferences and he was very considerate of our needs. A couple of weeks after purchasing the car, I contacted DeJohn about replacing the rear window tint (which was very dark) with a lighter one. He was extremely accommodating in making arrangements for that and Oscar did a great job with the removal of the dark film and the installation of the lighter film. I give DeJohn, Oscar, and the dealership an enthusiastic 5 starts for a great overall experience. More