Howdy Honda
Austin, TX
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No pressure I bought my last Honda at Howdy Honda when Justin was probably in Little League. Now working on a new one and Justin is easy to talk to and understand I bought my last Honda at Howdy Honda when Justin was probably in Little League. Now working on a new one and Justin is easy to talk to and understand. He's helpful without being pushy and I am feeling no pressure. More
Justin Fuller is amazing . Honest, works with you, and knows everything that there is to know about Honda's. He is hands down the best. . Honest, works with you, and knows everything that there is to know about Honda's. He is hands down the best. More
Wonderful experience Justin Fuller sold me the car and went through all my questions thoroughly. He was very polite and honest. I appreciated all his help. He has followed Justin Fuller sold me the car and went through all my questions thoroughly. He was very polite and honest. I appreciated all his help. He has followed up with me since I own the car!! More
Plus five stars Howdy the dealer we keep coming back too! Makes customers feel like family but remains professional. Meets and listens to what customer wants. Austin Howdy the dealer we keep coming back too! Makes customers feel like family but remains professional. Meets and listens to what customer wants. Austin Tx Dealer that makes car buying easy, fun and best deals. More
Wonderful experience!! Brad P. made our sales experience a fantastic one... AGAIN!!! Brad manages to make you feel as though you are the only customer in the entire dealersh Brad P. made our sales experience a fantastic one... AGAIN!!! Brad manages to make you feel as though you are the only customer in the entire dealership. He made my partner and I feel welcome and got us a great deal on our Honda Odyssey. I will only do business with Howdy Honda. More
AVOID AT ALL COSTS If you're a single female, this is the last dealership you should ever visit! The first thing the sales person Rex asked me was, "Are you here to buy If you're a single female, this is the last dealership you should ever visit! The first thing the sales person Rex asked me was, "Are you here to buy the car, because I'm really busy." Rex told me almost nothing about the Civic EX on my test drive, just that it was "award winning" and it wasn't even waiting almost 2 hours from the test drive to FINALLY being presented with lease figures (thank God I had a book with me!) that was the worst of my experience. They presented me with the highest numbers of any of the dealerships that had emailed me pricing, and when I told him that I was going to need better monthly payments, he came back from speaking with his managers and told me, "You need to either pick an LX, this is the best pricing you're going to get, or you just can't have the civic." Needless to say I walked out completely insulted that they wouldn't even negotiate a single dollar off the highest price. I bought the car the next day First Texas Honda for a good deal. More
It’s about sales not service Clicked a box on their website asking whether an advertised car was still available. Five emails and one call later I still can’t get the question ans Clicked a box on their website asking whether an advertised car was still available. Five emails and one call later I still can’t get the question answered but they sure do want me to come in. It’s clearly about sales not service. Rule 1 of good service: answer people’s questions. I’m in the market for an Accord but won’t use a dealership that doesn’t answer simple questions. More
excelLent service and excellent sales department Excellent service and excellent sales department. I purchased and new CRV and love the vehicle. I arrived at the dealership and told the salesmen exac Excellent service and excellent sales department. I purchased and new CRV and love the vehicle. I arrived at the dealership and told the salesmen exactly what I was looking for and he brought it up, I drove it and purchased it was finished with the sale in an hour. I have been getting my car serviced there as well an I am very satisfied with the work and the pricing. More
Bait and switch--don't believe Howdy Honda online marketing Test drove a new Odyssey and had great service. After reviewing all the used inventory online, I analyzed KBB and Car Gurus, and I went in to see a sp Test drove a new Odyssey and had great service. After reviewing all the used inventory online, I analyzed KBB and Car Gurus, and I went in to see a specific used 2014. We were not allowed to see the car closely because it was in the workshop--the sales person did see the car more closely. The sales person let us know we should put a deposit on the car if we wanted to hold the option once it was cleaned up. We agreed. Then he told us we needed to decide on a price. I was surprised but based on all the research I had done, it was only $300 above my target price. I asked for a break and they said no. Still an okay deal, so I signed the price. 1 minute after I sign they say that now we can see the car but that the mileage was wrong--instead of 10k, it is 23k. I was disappointed, the low mileage was a key reason I was interested. KBB suggests that the price difference for that mileage should be a little more than $1300. Bait and switch. I asked to discuss if there was something they could do since our deal was based on very different mileage. They pulled the classic "I'll ask my manager, oh wait, he says no". The manager, Billy Watson came out and said, that the error that was mysteriously in their favor, was an accident and that I should expect him to compromise (even though the deal the sales person and I had agreed on we negotiated under an assumption of less than half the mileage). Billy might be right though, I may have expected a typical employee of Honda (which is a brand I love... or loved) to have compromised or to have behaved with more integrity, but I guess it was naive of me to expect a sale manager that "accidentally" posts low mileage which "accidentally" accrues to his favor and only reveals the information 1-minute after the price negotiation is finished to have compromised. More
Leased a new Honda Accord. Brad Plauche ordered me a Gold Honda Accord and called me when it came in. Brad was very efficient and everything was ready for me to sign. Brad di Brad Plauche ordered me a Gold Honda Accord and called me when it came in. Brad was very efficient and everything was ready for me to sign. Brad did an excellent job and i can't be more pleased. This is my fourth Honda Accord. Thank you Brad. Judy Samouce More