Howdy Honda

Rude and unprofessional customer service I went here after I got several emails and texts from the dealership while checking on Truecar. I was given a quote and while I was reviewing the q I went here after I got several emails and texts from the dealership while checking on Truecar. I was given a quote and while I was reviewing the quote, I was asked what price I would take it? I gave a number based on my research and by this time it was already a long wait. After some more time he came back with following wirtten on the paper "GO GET IT WHEREVER YOU CAN GET IT FOR ...", I took the paper and came out quietly. Again I went only because they sent emails and texts, and I gave an expected price only when asked. I don't know why ask when you don't care about customer. I have never encountered such rude and unprofessional behavior and I am writing this review so others could avoid such derogatory attitude. I would give zero or negative rating if possible. More

Pathetic customer service - Poor responsiveness Salesperson was late by 45 minutes to get the requested vehicle inspite of taking an appointment 2 days in advance! There was absolutely no-followup Salesperson was late by 45 minutes to get the requested vehicle inspite of taking an appointment 2 days in advance! There was absolutely no-followup even when I requested specific information! I was about to close the deal if they responded well - but I am not sure how they will DO after sales service, as I am having a challenging time for them to respond to simple request for information. There are other HONDA dealers in town that have treated my time-interest to test drive-decision making process with much more respect and a timely response! Avoid HowdyHonda and Recommend you look elsewhere, if you want better customer service and be treated like a valued customer! More

Friendly people at Howdy Honda - Staci Dunneback My wife and I had shopped at other Honda dealerships in the Austin area (including one that was closer to home) before reaching out to Howdy Honda, an My wife and I had shopped at other Honda dealerships in the Austin area (including one that was closer to home) before reaching out to Howdy Honda, and I'm glad that we did. Howdy Honda is on the other side of town from my house and we had preferred the closer dealership but after becoming fed up with the closer dealership, we called Howdy Honda. The people there were much more accommodating and really made it worth the drive. We setup an appointment with Staci Dunneback, whom was really understanding of our situation and really worked with us to get the maximum value from my trade-in. Overall, I would say that Staci and everyone that we interacted with were just all-around nice people - and you could get the feeling that it was a family-oriented dealership that truly cares about its customers. Thank you Staci Dunneback and Howdy Honda, I am loving my new Honda Civic! More

Everything was perfect quick and friendly I was scared to be presumed into buying something l didn't need or want. Steve Gonzales made me feel valued and conformable and it went very quickly, I was scared to be presumed into buying something l didn't need or want. Steve Gonzales made me feel valued and conformable and it went very quickly, I was more than pleased. More

Fast Service As soon as we arrived at Howdy Honda's, 5519 E Ben White Blvd Austin, TX 78741, location, my family and I were immediately taken care of. We viewed As soon as we arrived at Howdy Honda's, 5519 E Ben White Blvd Austin, TX 78741, location, my family and I were immediately taken care of. We viewed the Honda Fit with Jonathan Brewer's, a sales Consultant. He was very knowledgeable about the car, and answered all of our questions in depth. After we each got a feel for the car we instantaneously feel in love. Jonathan as well as many of his coworkers worked hard to get us the best possible deal. The employees including Jonathan worked with us. In other words were very flexible, conscientious, and attentive to our needs. I would highly recommend getting a car from: Howdy Honda's, 5519 E Ben White Blvd Austin, TX 78741 location. More

GREAT: Jonathan Brewer/ Sales Consultant and Don/Financing First spoke with exceptional sales consultant Jonathan Brewer via phone where he genuinely listened and professionally answered all our questions conc First spoke with exceptional sales consultant Jonathan Brewer via phone where he genuinely listened and professionally answered all our questions concerning purchasing a 2016 Honda Pilot. His commitment and patience to find us exactly what we wanted in our new Pilot made our car buying experience fun and enjoyable. Don in financing thoroughly explained all options and able to secure great interest rate for us. Jon and Don great team and definitely would recommend them to all our family and friends when buying new car. More

Made it easy to buy a car with professional salesman Our salesman Nik Potov was the best and most thorough in explaining the whole process. I was an easy experience and am very impressed with this deale Our salesman Nik Potov was the best and most thorough in explaining the whole process. I was an easy experience and am very impressed with this dealership! More

New car purchase I was extremely pleased with Mr. Gonzales dedication and help to get me the best deal on my new Honda! Kudos to salesman Mr. Gonzales! I was extremely pleased with Mr. Gonzales dedication and help to get me the best deal on my new Honda! Kudos to salesman Mr. Gonzales! More

Redacted by User Redacted by user, as the experience since has been more positive. I had no way of erasing the bad review, so I am editing it. Redacted by user, as the experience since has been more positive. I had no way of erasing the bad review, so I am editing it. More