New car purchase - I obtained internet quotes from Honda dealerships in Austin, Round Rock, and even 1 in Houston, my family's hometown. Over the phone, I spoke with Howdy's internet sales manager Mark Ziehr. He provided me with great pricing and had a very nice selection of the colors for my vehicle. He emailed me the price before TTL and drive-out price so there would be no "funny business". I filled the credit check on their website and was pre-approved for my loan before the visit.
Toby, the salesman, called beforehand and made sure the car I wanted had window tint installed prior to my arrival.
On a personal note, I've been burned by dealerships before so I was waiting for the shoe to drop as to the extra charges that suddenly pop up.
Upon arrival, we really appreciated Toby's friendliness and sincere approach. You can't help but trust & like the guy. Don, the finance guy, was matter of fact and discussed the extended warranty pros & cons just like my friends & I, straight forward and to the point. I enjoyed all three interactions at Howdy.
Based on my past experiences with various dealerships, I kept on thinking somewhere along the process we were going to get screwed with an undisclosed cost. Needless to say, none of that happened. I am immensely pleased with my excellent experience at the dealership. The deal was exactly as promised. I am singing their praises and will definitely refer my friends.
Perfectly satisfied customer of Howdy Honda