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Hubert Vester Chevrolet

Wilson, NC

4.4
1,317 Reviews

3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,317 reviews

December 14, 2024

Price was more than quoted and tires weren’t there when they were suppose to be. Found out after there a fee for credit cards. Overall no discount even offered for having to wait an entire day longer and b More

by DOUGSNIPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Fields
Dec 16, 2024 -

Hubert Vester Chevrolet responded

Mr. Snipes, we strive to deliver an exceptional experience for our customers and I am sorry that your recent visit was not a positive one. Our Service Manager, Danny Meacomes, would like to discuss your concerns directly with you, so please expect a call from him. We appreciate your candid feedback and your understanding. Lisa Owens Customer Relations Manager

December 12, 2024

I cannot write a 15 word minimum about my experience at this dealership. I will share Luis Rojas was awesome. he was patient, attentive to my needs, and very respectful. Hubert Vester couldn’t have a bet More

by CORDELIATLUCAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
Dec 12, 2024 -

Hubert Vester Chevrolet responded

Ms. Lucas, Luis Rojas is indeed adept at providing an excellent purchase experience for our customers and we appreciate your recognition of him and his skills. I am sorry that your interaction with our Finance team member was not positive and yes, we believe the changes implemented have resolved the situation to which you refer. Thank you for your candid feedback and for your patience and understanding. We hope you allow us the opportunity to serve you again. Lisa Owens Customer Relations Manager

December 07, 2024

As always, Vester’s service team handled my visit to service a recall notice efficiently and quickly! Very satisfied!!! More

by WRLONDON1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
Dec 09, 2024 -

Hubert Vester Chevrolet responded

Thank you for your kind words about your recent visit. We will share your praise and positive feedback with Brittany and our Service team. Your loyalty and recommendation mean so much to us and we look forward to our next opportunity of serving you. Lisa Owens Customer Relations Manager

December 04, 2024

Brittney was there to assist if I needed help! She was kind enough to send me a text letting me know she was there to help! My car was serviced in great time! Quality service with a smile! More

by johnsonrand1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
Dec 04, 2024 -

Hubert Vester Chevrolet responded

We certainly try to be mindful of the importance of your time. I am pleased to hear that your service was completed quickly and to your satisfaction and that Brittany was so helpful and supportive during your recent visit. Thank you for choosing us and we look forward to serving you again soon. Lisa Owens Customer Relations Manager

December 02, 2024

Jennifer is great to work with. The problem with my 2021 Tahoe was not resolved. It only has 26,000 miles on it and there's a clicking noise when driving. I was supposed to receive More

by summerlinoil01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Fields
Dec 03, 2024 -

Hubert Vester Chevrolet responded

Ms. Summerlin, we do apologize for the delay in your update. Thank you for your patience. Our Service Manager, Danny Meacomes, called you today and left a voicemail. If you would call him back at your earliest convenience at (252) 291-2111, ext. 1201, he looks forward to speaking with you. Lisa Owens Customer Relations Manager

November 29, 2024

The are very helpful ,they answer any question I might have,I would recommend them to all my friends. More

by roxy1rosie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley, Jennifer Fields
Dec 03, 2024 -

Hubert Vester Chevrolet responded

Thank you for your praise of Taylor and Jennifer and our Service team. We appreciate you taking the time to give us feedback and for recommending our services to others. It means so much to us! Lisa Owens Customer Relations Manager

November 27, 2024

My appointment was at 1:30 pm they didn’t send me a test until 2:55 pm service was beginning and i still didn’t leave to around 4:30 pm More

by RICLN264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny (JJ) Kent, Brian Schlegel
Nov 29, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback. We certainly strive to be mindful of our customer's time and I do apologize for the delays you experienced during your recent visit. Our Service Manager, Danny Meacomes, would like to address your concerns directly. Please contact him at your earliest convenience at (252) 291-2111, ext. 1201. Lisa Owens Customer Relations Manager

November 24, 2024

Easy transaction. No problems doing it on a Saturday. Fair deal on the truck . I think both parties were satisfied. More

by Rsmith115858
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Rojas, Allen Trueblood
Nov 27, 2024 -

Hubert Vester Chevrolet responded

Thank you for taking the time to share your positive feedback about your recent purchase visit. We strive to make the process as easy and seamless as possible. We appreciate you choosing us to meet your automotive needs and hope to have that opportunity again. Lisa Owens Customer Relations

November 23, 2024

They are always friendly and do a quality job. This is a Great Chevrolet team!! More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel, Taylor Whitley, Brittany Moore
Nov 27, 2024 -

Hubert Vester Chevrolet responded

Thank you for taking the time to tell us about your latest visit. Your praise of our Service team members and their efforts means so much to us. We appreciate your business and hope we have the opportunity to serve you again soon. Lisa Owens Customer Relations Manager

November 23, 2024

I try to support my local Chevy dealer as much as possible but when I got the price doing an oil change versus another location down the street for a lot cheaper I was disappointed. I purchases my la More

by cbarnette49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel, Jennifer Fields, Brittany Moore
Nov 27, 2024 -

Hubert Vester Chevrolet responded

Mr. Barnette, we truly do appreciate your support of us and local businesses. We strive to stay competitive with our pricing. Our Service Manager, Danny Meacomes, would like to address your concerns and will be reaching out to you. Thank you for your honest feedback. Lisa Owens Customer Relations Manager