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Hubert Vester Honda

Wilson, NC

Overview
Reviews
4.9
1,377 Reviews
Call Dealership (252) 674-1463
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3701 Raleigh Rd Pkwy W

Wilson, NC

27896

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Showing 1,377 reviews

December 20, 2024

The dealership was very easy to navigate and all of the staff was very friendly! More

by judahhudson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fischel
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Dec 21, 2024 -

Hubert Vester Honda responded

Mr. Hudson, we appreciate you choosing to do business with us. Our Sales team constantly works on streamlining our processes to make it easier for our customers and we are pleased to hear that you found their efforts successful during your recent purchase experience. Thank you for your positive feedback. Lisa Owens Customer Relations Manager

December 19, 2024

My experience buying my new car was very easy mainly because of my salesman, Brian F. More

by dana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fischel
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Dec 21, 2024 -

Hubert Vester Honda responded

Dana, I am pleased but not surprised to hear that Brian Fischel provided a seamlessly smooth purchase experience for you. He is devoted to serving our customers at the highest level. Thank you for your positive feedback about your visit. We look forward to serving you again. Lisa Owens Customer Relations Manager

December 10, 2024

pleasant and polite service, always courteous The very nice and polite gentleman who drove me home and later picked me up to get my car. More

by DRPEACOCK59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The very nice and polite gentleman who drove me home and later picked me up to get my car., Ashley Brown
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Dec 12, 2024 -

Hubert Vester Honda responded

Thank you for sharing about your recent Service visit. I am pleased that Ashley Brown served you well. I believe the other gentleman to which you refer is Willie Neal. We appreciate your recognition of him and his interpersonal skills. Willie has been a member of our Service team for 28 years and is dedicated to serving our customers in whatever capacity is needed. Thank you again for your positive review. Lisa Owens Customer Relations Manager

December 07, 2024

The staff I interacted with were courteous and answered my questions promptly. They had my car serviced in a timely manner. It was a good experience thanks for all they did. More

by iamdrewm@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Brown
Report | Print
Dec 09, 2024 -

Hubert Vester Honda responded

I am pleased to hear that you found our Service team supportive and helpful and that your repair work was completed quickly and to your satisfaction. Thank you for taking the time to share your feedback about your positive experience with us. We look forward to assisting you again. Lisa Owens Customer Relations Manager

December 06, 2024

They raised their prices and dropped the free check. This dealer does not care about keeping your business like they did a year or so ago. More

by m481388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carly Fulghum
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Dec 06, 2024 -

Hubert Vester Honda responded

I am sorry to hear that we have left the impression that we do not care about keeping our customers satisfied. We certainly strive to stay competitive with our pricing. I'm not sure about the 'free check' to which you refer. Our multi-point inspection is part of each service performed. And, though we charge a diagnostic fee, if the repair is performed by us it is waived/absorbed. Our Service Manager, Heith Cummings, would be happy to discuss your concerns further with you. Please reach out to him at your earliest convenience at (252) 399-0800, ext. 4201 or hcummings@hvautogroup.com. Lisa Owens Customer Relations Manager

December 04, 2024

Best experience ever. Brian was awesome. I felt like I made a life long friend. More

by tammyedwards3796
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fischel, Jordan Kelly
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Dec 04, 2024 -

Hubert Vester Honda responded

Tammy, what a wonderful review! Brian and Jordan enjoyed helping you with your vehicle purchase. Welcome to the Hubert Vester family. We hope you continue to enjoy your vehicle and look forward to taking care of you in the future. Lisa Owens Customer Relations Manager

December 04, 2024

Brian was amazing. I am referring all my family and friends to Brian. What a blessing. Beyond ecstatic!!!! More

by tammyedwards3796
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fischel, Jordan Kelly
Report | Print
Dec 04, 2024 -

Hubert Vester Honda responded

Tammy, thank you for entrusting your family and friends to us. Your rousing recommendation means so much! Lisa Owens Customer Relations Manager

December 03, 2024

Heith Cummings went above and beyond to replace my daughter’s A/C compressor after initial repair options did not work. More

by RFERRELL95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heith Cummings, Ashley Brown
Report | Print
Dec 04, 2024 -

Hubert Vester Honda responded

Thank you for recognizing Heith Cummings and the excellent service he provides. He is relentless in problem-solving and ensuring our customer's satisfaction. We appreciate having the opportunity to be of service to you and your family. Lisa Owens Customer Relations Manager

November 22, 2024

They were efficient and charged me a reasonable amount for the services that I received! More

by RONALDT60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne Davis
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Dec 02, 2024 -

Hubert Vester Honda responded

Thank you for your positive feedback about your recent Service visit. We appreciate your business and look forward to serving you again soon. Lisa Owens Customer Relations Manager

November 19, 2024

The service was fantastic. Brian was very helpful with any questions we had and felt very comfortable dealing with him. More

by Mattjboykin14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fischel
Report | Print
Dec 02, 2024 -

Hubert Vester Honda responded

Brian is so adept at putting our customers at ease. He strives to share his product knowledge with you to ensure you are comfortable during the purchase process. Thank you for the 5-star review of your experience and also for your recommendation. Lisa Owens Customer Relations Manager

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