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Hubert Vester Toyota

Wilson, NC

4.8
2,375 Reviews

3712 Raleigh Rd Pkwy W

Wilson, NC

27896

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Showing 2,375 reviews

October 21, 2024

Nice and easy process. Alton met me on the lot when I was just starting my search and two days later I returned and purchased. More

by lancerhodes14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasia, Alton Vinson, Allen Trueblood
October 21, 2024

Toyota Hubert Vester is a great dealership. The customer service was GREAT! Alton listened to my needs and concerns and got me what I wanted. More

by bdbest05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasia Bartley, Alton Vinson, Allen Trueblood
October 19, 2024

Colby was very professional and through. He represents Hubert Vester Toyota well. He kept me well informed throughout the process. More

by HYDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Reason
October 18, 2024

Melissa was extremely helpful in scheduling and getting all of my vehicles serviced in a timely manner. I will be using Hubert Vester in the future rather than the other Toyota dealerships that I purchase More

by ANDYNICHOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
October 17, 2024

Carly is very professional and very helpful. She is also very knowledgeable and passionate about her work. I am thankful I have her to call when I need anything! Hubert Vester is lucky to have s More

by ashleysquires430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough, Ryan Lippert, Carly Fulghum
October 16, 2024

Bonnie, was very professional. Service was top notch and very timely. I called in and was serviced the very same Day. More

by REATMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Richardson, Colby Reason
October 16, 2024

Very helpful with all my question not just trying to sell but very helpful along the way if you are looking a toyora go see her. More

by jffwrrll
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Hurley, Ana Carmelle
October 15, 2024

The team at Hubert Vester was great to work with. We agreed on a price about 30 days before the car was delivered. Kevin kept me up to date on the production of the car and it came in on time. Kev More

by croberts797979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Trueblood
October 12, 2024

Needs better customer service. Very argumentative and doesn’t listen to the customer. My experience on Thursday, October 10 was unbelievable. Your service manager did nothing but More

by ASHTONSMOM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Page
Oct 15, 2024 -

Hubert Vester Toyota responded

Thank you for your honest feedback about your recent visit. Communication with our customers is fundamental to a business's success. We apologize for making you feel unheard/unappreciated and causing any confusion and negative feelings during your interactions with our Service members. We would like the opportunity to resolve your concerns. Our General Manager, Adam Beasley, will reach out to speak with you. Lisa Owens Customer Relations Manager

October 11, 2024

I truly didn't appreciate the maintenance technician rummaging through my car. H e left my floor mat in the trunk and there was no need for him to be in the trunk to change the oil. More

by DQHEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Holland
Oct 15, 2024 -

Hubert Vester Toyota responded

Thank you for your candid feedback. I'm sure it was perplexing to find your additional floor mat in your trunk, but it was moved for safety reasons to keep from inhibiting the proper use of the accelerator. Also, our technicians routinely check the cabin filter during oil changes and many models are accessed through the interior. I understand that our Service Manager, Ryan Lippert, has already spoken with you about your concerns, and we apologize for any confusion we caused. Lisa Owens Customer Relations Manager

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