Hubler Acura

Dealership is clean, courteous, and get you car done promptly. The service writers are friendly and knowledgeable. The waiting area is kept clean and is comfortable. promptly. The service writers are friendly and knowledgeable. The waiting area is kept clean and is comfortable. More

They did a good job of listening to my concerns and then taking action. I felt like my concerns were addressed and not shrugged off. taking action. I felt like my concerns were addressed and not shrugged off. More

Top notch service and professional staff! They go the distance when trying to find just the right vehicle for you! They go the distance when trying to find just the right vehicle for you! More

I just Wish they were better at communicating how long the work would Take. I had To call and stop in to get an answer. The job took 5 Hours and I was going to wait but hopefully got someone to pick me the work would Take. I had To call and stop in to get an answer. The job took 5 Hours and I was going to wait but hopefully got someone to pick me up. More

Very pleasant place, very helpful staff and got the job done well of course I enjoy complimentary coffee and snacks done well of course I enjoy complimentary coffee and snacks More

They were friendly fast and efficient. Have always had a great experience with this location. Have always had a great experience with this location. More

I was not happy with the way they said they didnt know what was wrong with the used vehicle. I did buy the vehicle "as is". Granted it is 2008. But they let me.drive off the lot with this vehicle travelin what was wrong with the used vehicle. I did buy the vehicle "as is". Granted it is 2008. But they let me.drive off the lot with this vehicle traveling to Bloomington. When I arrived at my destination, I smelled gas so bad it was making me sick. The brakes were so hot that one registered at 240 and the other side read 800 after driving. I took it to my mechanics on Monday after I bought on friday. Come to find out this vehicle needed a new fuel pump, charcoal canister, vent/ fuel line. Then it need calipers, rotor, brake pads on the front. Costing over $2000. Also it needs Axle shaft removed and replaced, powerbbrake booster, power brake booster vacuum sensor, and some minor things adding up to another $2000. Give or take. I needed a vehicle badly. We withdrawal what little 401k we had to buy the vehicle for 9800 almost$ 10,000.00. I did let the dealership know what my mechanic had found out and sent them an estimate and list of what was wrong and cost. They did respond via text and phone very quickly.(Which was great of them). They said that they would give $400 to help with the gas issue. So I know I bought vehicle "as is".But I feel like the price on the vehicle should have been lower than the asking price. I wont accuse them of knowing,because I cant prove that they knew.They said they had it inspected,well I suggest you get a real inspector. I honestly feel like I cant trust car sales people, the statics are true about sales people. I feel like I was scammed because I was a women needing a vehicle. That is the opinion I have of my experience with Hubler Acura. I did accepted their $400,because I dont have the money to fix what all is wrong with the vehicle. The brakes grind so bad that I believe they were tampered with to not make that sound when we did the test drive. Which test drive was short lived. Granted we did go on interstate for like 5min. not enough for the brakes to warm up and start acting up. I am really disappointed. I trusted them and not again. Sorry I won't reommend the Hubler Acua even for a new vehicle. More

Shopping for a car was a good experience. ...Jonas was extremely helpful, informative good job! ...Jonas was extremely helpful, informative good job! More

Excellent service. Scott always takes the time to talk with me. Your car wash coupon is not very convenient or easy to find. Kopetsky woule be a much better choice. Scott always takes the time to talk with me. Your car wash coupon is not very convenient or easy to find. Kopetsky woule be a much better choice. More

Exceptional Service with a smile on everyone's face makes it a delight to drive 35+ miles from home even for an oil change! And, it is the same, from Sales, to Post-Sales Service, to Maintenance Service. I h it a delight to drive 35+ miles from home even for an oil change! And, it is the same, from Sales, to Post-Sales Service, to Maintenance Service. I have bought several cars from Hubler Acura and I always get my Service from them. Keep up the fantastic work. More