Hubler Chevrolet

Much better this time This time was much better, as far as customer service went. I was acknowledged immediately...Ppl gave me direction about what to do when I pulled in, This time was much better, as far as customer service went. I was acknowledged immediately...Ppl gave me direction about what to do when I pulled in, so I wasn't just sitting there like a moron. And they said they'd be right with me. My service lady said it would take 2 hours, and it did. She literally called me within minutes of the two hour mark! My ONLY complaint, which is more of a suggestion, is that I would've liked a general overall review of my service, afterwards. For example, I had an oil change with my warranty. I can't remember if that included a tire rotation, too... or, if there was anything wrong or if everything looked good. I'm assuming everything was cool since I got my keys back. So, the spiel might go like this (and this can be followed along on the print-out, too): "Vanessa, everything looked good today. So-n-so, your technician, performed your oil change, which included changing the filter (?) & filing it with such-and-such oil. Your tires looked good... plenty of tread, still; no bulging spots in the tires, either (or something to that effect). We rotated those for you. Your windshield washer fluid was low, so we topped that off, too. (Any other fluids you did should be mentioned, too). So-n-so didn't find any problems, so your Equinox has an excellent bill of health! You should be good to go until your next oil change is needed! Do you have any questions? Ok, thanks! See you next time!" My lady thanked me and was very personable-- so, absolutely no prob there. My mock spiel truly is necessary in taking you to that next level of being a superior service dept, I feel, because it would reassure me of what was done, and if everything is ok. That way, I can feel safe bc I'm an informed consumer... and the best part about that, is that my service dept was the one that informed me. It shows me that you're straight-forward, no shadi-ness, and you respect me enough to give me, at least, a little explanation/education of things. I believe that stellar customer service anticipates all of someone's needs before s/he ever has to ask. More

A great place to do bussiness. Readily available, friendly and very knowledgeable and always patient and courteous. Will Hassell was Johnny on the spot. He represents your dealershi Readily available, friendly and very knowledgeable and always patient and courteous. Will Hassell was Johnny on the spot. He represents your dealership very well. Would like to say Thank you! More

I have run 4 or 5 vehicles vehicles thru in 2 weeks! I have run four vehicles through there in the last two weeks. I have received quality service each time with fast turnaround! John Revore is great I have run four vehicles through there in the last two weeks. I have received quality service each time with fast turnaround! John Revore is great! More

Outstanding service Fast service and friendly faces! Cafe food and drinks while u wait on ur car to be completed! Outstanding service today, keep up the good work Fast service and friendly faces! Cafe food and drinks while u wait on ur car to be completed! Outstanding service today, keep up the good work More

Courteous & Friendly The staff at this location are always friendly and courteous. I enjoy my visit every time and I never have to stay there too long. The staff at this location are always friendly and courteous. I enjoy my visit every time and I never have to stay there too long. More

Service I always have Excellent service I am always treated very well and I will definitely be coming back for all my needs with my Chevy Malibu. I always have Excellent service I am always treated very well and I will definitely be coming back for all my needs with my Chevy Malibu. More

A great and friendly dealership! The staff at Hubler Chevrolet were very friendly and professional. Mr. Willie Cook helped our daughter buy her first car. He was great to work with The staff at Hubler Chevrolet were very friendly and professional. Mr. Willie Cook helped our daughter buy her first car. He was great to work with and treated her with respect along with meeting her requests. I would recommend Hubler Chevrolet and Mr. Willie Cook to any looking to buy a vehicle. More

Service Visit Everything went fine except I got there at 8am and one of the mechanics was complaining to service advisor about over scheduling. Be more professional Everything went fine except I got there at 8am and one of the mechanics was complaining to service advisor about over scheduling. Be more professional More

Oil Change I needed an oil change my light came on so I drove over to Hubler. Rob Brown treated me with great respect and I did not have an appointment yet they I needed an oil change my light came on so I drove over to Hubler. Rob Brown treated me with great respect and I did not have an appointment yet they did my service it was an hour but worth the wait. I have never had a problem here at all. I thank all the service people that work there. More

Great Place Recently moved to Indy from Louisville. Hubler is the third service center I’ve tried since I got here and they are by far the best. Top notch commun Recently moved to Indy from Louisville. Hubler is the third service center I’ve tried since I got here and they are by far the best. Top notch communication. Mitchell was my mechanic and Tori was my advisor and both were excellent. Will be returning. More