
Hubler Chevrolet
Indianapolis, IN
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2,135 Reviews of Hubler Chevrolet
I had an engine light alert for my 2021 Colorado. Hubler service techs quickly diagnosed the issue to Wiring and a connector boot on top of the fuel tank, caused by a rodent nesting and chewing on th Hubler service techs quickly diagnosed the issue to Wiring and a connector boot on top of the fuel tank, caused by a rodent nesting and chewing on the wiring and connector boot. Rob Brown suggested I contact my insurance company. I was able to claim comprehensive damages. Hubler service techs took photos to document the damage and worked the insurance adjuster. The results- all good! More
Andrew was awesome always answered questions and got back with me in a fast manner had me in and out just like I wanted I would definitely refer my friends and family. with me in a fast manner had me in and out just like I wanted I would definitely refer my friends and family. More
I had a great experience with Marc who went above and beyond for me when purchasing my certified used truck. Marc was pleasant to work with and communicated very well, even following up with me after the beyond for me when purchasing my certified used truck. Marc was pleasant to work with and communicated very well, even following up with me after the transaction to see how things were going. When I had a concern, Marc advocated for me to get it resolved and Hubler went above and beyond to rectify the situation. Highly recommend Marc and Hubler Chevrolet. More
I don't normally write negative reviews and I would like this one to be viewed as informational to those seeking service at Hubler Chevy. Overall they are good people, that is not criminal or out to cheat this one to be viewed as informational to those seeking service at Hubler Chevy. Overall they are good people, that is not criminal or out to cheat you. Still, they have a culture of arrogance which will not allow them to admit a mistake. Three times they were disrespectful to me. The first time involved a lower price oil change advertised by Hubler Chevy. When I went there to get the deal one of their representatives claimed there was no oil change deal and implied I was trying to scam or lie to them. As I was getting ready to leave they found out management had indeed put out that add but said it would take a while to get me into the system. They claimed I should have brought in the add and management should have but did not notify them. I throw up my hands and left given the lack of competence and disrespect shown. The second time involved a top of the line Traverse. It had a DVD player that squeaked at every little bump. Given the conditions of the road, it sang a toon. People that road with us would explained what is that noise! We took it in for the squeak, as I recall three times. It never was fixed and to this day I have no idea what they did to it because the toon never changed. They finally claimed they did what they could and we were just an overly critical customer that could not be satisfied. So, they did not have the competence to fix it properly therefore it must be the customers problem. Talk about incompetent and disrespectful. The final time was just recently. I had damage to the rubber boot under the car. I thought it was likely a fastener or the like that came loose. Instead of explaining how this might happen I was told I must have run off of the road and got stuck in a snow drift. These cars are rather low and this type of damage can happen due to a rock in the road or scraping a curb. I had to get with the service manage to find out what was actually going on. Not as bad as the first two but once again disrespectful. I decided not to put up with these insults again. I set up a face to face meeting with Jim Harden and the service manager. I explained the situation. I told the two if I did not get the 75 dollar fee they recently charged me returned, I would never darken their door again. They claimed they did nothing wrong and refused. So, they were willing to throw away a multi decade customer rather than admit they were wrong. Bad business decision for sure which makes me, once again, question their competence. If something like this happens to you, seeking other places to do business may be appropriate. More
I have been very pleased with the cars I have purchased over the past 3 decades at Hubler. The Service Department has been very easy to work with for normal maintenance. over the past 3 decades at Hubler. The Service Department has been very easy to work with for normal maintenance. More