Hubler Ford Shelbyville

I purchased a 2016 GMC Yukon from Hubler Ford on June 26, 2026, after responding to a Facebook advertisement. Within about a week of taking delivery, I began experiencing significant mechanical and electrica 2026, after responding to a Facebook advertisement. Within about a week of taking delivery, I began experiencing significant mechanical and electrical problems. The instrument cluster gauges started fluctuating erratically, the check engine light illuminated, diagnostic codes U0101 and P0700 were retrieved, the vehicle began losing power while driving, and the air conditioning stopped working due to a refrigerant leak. Shortly afterward, the ABS and traction control warning lights also came on, and the lane detection and blind-spot monitoring systems were inoperative. I promptly notified the dealership and communicated these concerns by text message. At the same time, I was asked to return to sign revised purchase paperwork because I was told the taxes had been entered incorrectly. Due to the vehicle's condition, I informed the dealership that I was concerned about driving it on a planned trip to Georgia and ultimately had to change my travel plans, store the vehicle in Indiana, arrange for a diagnostic inspection, and fly home at my own expense because I did not believe the vehicle was safe for a long-distance trip. Throughout the process, the staff communicated professionally, but my vehicle concerns remained unresolved before my departure. As a result, I incurred additional travel expenses, diagnostic costs, and significant inconvenience while trying to determine whether the vehicle was safe to operate. Based on my experience, I was disappointed with how the mechanical and safety concerns were handled after the sale. More

Had a very good experience working with Jose Rivera and the David Clifford. We went into the dealership just to at a Ford Ranger they had in inventory. The Ranger did not work for us, but after more conv the David Clifford. We went into the dealership just to at a Ford Ranger they had in inventory. The Ranger did not work for us, but after more conversation with Jose...he directed us to the new Ford Explorers (we needed some towing capacity) where we feel in love with a Rapid Red one. Hadn't planned to buy now, but Jose and David made it very much worth our while. More

Had a recall on brake light switch, Service manager took it in and completed the work in a timley manner. it in and completed the work in a timley manner. More

Called and was able to get appointment quickly. Did very good job on service, in and out in timely fashion Did very good job on service, in and out in timely fashion More

Vehicle was dirty when we arrived with dirt, branches, and construction debris in the truck bed. Vehicle had 2000 more miles on it than was advertised. There was a hitch lock in place with no keys and I w and construction debris in the truck bed. Vehicle had 2000 more miles on it than was advertised. There was a hitch lock in place with no keys and I was told to just get it taken care of myself. Service records are incomplete online with dates shown but nothing for work completed. More

They kept giving me every excuse why my truck was not ready for me to pick up. My truck had the problem when I bought it and I was told it would be fixed. ready for me to pick up. My truck had the problem when I bought it and I was told it would be fixed. More

Anna had loaner vehicle ready for me when I dropped my car off to get the driver’s eat reupholstered. It was ready next day when it was promised. car off to get the driver’s eat reupholstered. It was ready next day when it was promised. More

Salesman was very knowledgeable, paired my phone and helped get a good deal! Would recommend you to others! helped get a good deal! Would recommend you to others! More

Great service very friendly and quick. Easy drop off and friendly workers. Clean environment. The app is very helpful too Easy drop off and friendly workers. Clean environment. The app is very helpful too More

Just an amazing experience in purchasing a new truck. Cliff and Dave were especially helpful. Would recommend Hubler to anyone! Cliff and Dave were especially helpful. Would recommend Hubler to anyone! More