Hudson Chrysler Jeep Dodge N.J.

Braulio, made the experience fast and easy. We went straight to the point, I explained what I wanted and he made it happen without many hassles. We went straight to the point, I explained what I wanted and he made it happen without many hassles. More

Curtain Thomas he’s terrible . . trash services ..bad attitude.. never respond ..just trash .. stay way . trash services ..bad attitude.. never respond ..just trash .. stay way More

good attention they are very nice and quick to give you an answer visit it an answer visit it More

I have purchase 3 vehicles through Raymond. Always pleasure working with him. Raymond is very helpful he took his time to make sure we were all on the same path. Everyone at the dealership was Always pleasure working with him. Raymond is very helpful he took his time to make sure we were all on the same path. Everyone at the dealership was fantastic. More

Everybody I dealt with was extremely knowledgeable friendly, and made everything easy. I would absolutely use this dealership again.. friendly, and made everything easy. I would absolutely use this dealership again.. More

I had a great experience leasing a new 2023 Jeep Grand Cherokee at this dealership Cherokee at this dealership More

I had a great experience at Hudson Chrysler Jeep Dodge N. J. I found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this de J. I found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. More

Jeep Cherokee 2019 I decided to talk about what happened in the one year that I since I bought a 2019 Cherokee At the Hudson Jeep dealer, supposedly these cars are inspected, but when I did the fir happened in the one year that I since I bought a 2019 Cherokee At the Hudson Jeep dealer, supposedly these cars are inspected, but when I did the first test drive, I noticed a small noise, I let it go. I made the purchase and coming home from the dealer, the noise increased, in the same week I went back to the dealer and there was a broken shock absorber and a piece of the AWD, also misaligned and unbalanced, “Supposedly it was inspected”. I was 5 days without a car and had to return to my house on my own without a car, I live in another state 40m, after 5 days the employee Kevin (he no longer works there) called me saying that he had scratched the car and that he would have to paint it, over the phone he wanted me to authorize more. I asked to see it and when I did, in fact, there was no scratch, it was a small dent in the back, he was very indifferent, his words: “that's normal, it happens...” I tried to talk to the general manager AND THEY DIDN'T LET ME, they promised it would be fine and they would change the bumper and they didn't change it. They just painted it, today after a year the bumper has 2 colors and the scratch mark was left, what else can be done??? They said the car would be fine and certified! But, after all that was over, other noises appeared. On the brake, when reversing, the car's USB doesn't work well and the interior plastic material is still loose. Remembering that I informed you the same day about about these problems. When I bought it I have a video that I sent to the seller! After a few days I realized that they didn't do the alignment and balancing because the tires were wearing out. When I took it to a technician to do the balancing they couldn't, because the key that opens the protection padlock was broken, that's when I realized that precisely the side where they changed the shock absorber was without that padlock and it had a regular screw, I was outraged that he didn't tell me, imagine if the tire goes flat on the road how would you change it? I called 10 more times and I was never able to speak, they always left me on hold, luckily I got the code to make another key, I bought a new one and I couldn't get the tire off, I bought another one and I couldn't, we found out that it was oxidized and it wouldn't come off. Got a technician to be able to remove the 3 wheels that were left, I am writing not to criticize, but more to ask for help and also to help improve. I bought the car with 12557 miles, today it has 15600 I rarely use it because of these problems, the good thing is that I have other cars available, remembering that 40% of the miles used, went to the dealer. I've known this dealer for a few years among friends and family who have already bought, the sales part is EXCELLENT but the service part is horrible, we recently bought a new car from the same company Hudson Nissan, had a small problem. At the same time I was attended to without a making an appointment. They answered and were very polite and quick in the service, as the Jeep dealer should be. Today the car has some problems and for about 2 months the paint on the side of the door has been loosening the varnish. Would the cars not be inspected? Why are there so many problems? With something so simple. A rusty screw not seen? Thanks and apologies for the sincerity. More

My agent was very professional and eficiente, however one of the store manager named Miranda made my purchase complicated. He made me drive way back home to get a document that I could send by email. of the store manager named Miranda made my purchase complicated. He made me drive way back home to get a document that I could send by email. More