Hudson Honda

⚠️LACK OF PROFESSIONALISM, LIERS, SCAMMERS⚠️ Wish I could rate Mr. (Micheal Albrizio) a 0! He shouldn’t be working with the public. He’s rude, scammer and lier. My husband went in for service on Wish I could rate Mr. (Micheal Albrizio) a 0! He shouldn’t be working with the public. He’s rude, scammer and lier. My husband went in for service on 10/20/18 on our Honda Pilot 2018 which was purchased 6/2018. After a month he notice that the right rear reversed light was loosened. So around August he went in for an oil changed. So he decided to talk one of the service guys that attended him “Chris Gomez about the problem with light. So Chris Gomez had told him that other customers had the same problem with the reversed light being loose. So my husband ask if he had to pay to be repaired. So Chris Gomez told he no that it was covered by the warranty. So Chris schedulee an appointment. So Saturday, 10/20/18 after my husband took the Pilot at 7:25am in the morning, leaves the car and Chris Gomez stated he could go back to the dealer between 12:30pm to 1:00pm and pick up the car. So when my husband gets there they told him that the part that they had ordered (rear bumper) was already given to another customer, but they’ll go and pick another (rear bumper) at a different location. So Chris told him if he could wait another 45 minutes. And of course my husband waited and waited.....After waiting 9 long exhausting hours Micheal Albrizio 😡 tells my husband that the reversed right light was loose because he had hit it. So my husband told him to show him the proof. To find any scratches or dents that it was hit. He extremely rude, lack of professionalism, poor Management. Even Chris Gomez looked shocked at his useless called “BOSS” attitude against my husband. It was very upsetting and aggravating. Been a royal customer for Honda for 9 years. This place is sucks! Never again! Be on the lookout! More

Courtesy Thanks for the nice approach. Timely service and fruitful info. Valet service can be a bit better. But everything was good overall. Thanks Honda Servi Thanks for the nice approach. Timely service and fruitful info. Valet service can be a bit better. But everything was good overall. Thanks Honda Service team. More

Work done. Thank you I appreciated the time the work done and the accuracy of the diagnosis of the issue. I also appreciated the friendly service. The only problem I had w I appreciated the time the work done and the accuracy of the diagnosis of the issue. I also appreciated the friendly service. The only problem I had was that my appointment wasn’t recorded. More

Came for one thing but stayed for another I came in for a tire change but they ended up scratching the bumper which caused it to be in shop for a couple of days. I had come in for a relative s I came in for a tire change but they ended up scratching the bumper which caused it to be in shop for a couple of days. I had come in for a relative simple thing but revved up having to leave my car because of their mistake. They took care of it though but it caused problems for me as I rely on my car. In the end everything was taken care of. I have had a great experience at Hudson Honda all the times I have visited but this little mishap soured my overall experience a bit. More

Muy buena atención Me fui bien satisfecho con mi nuevo auto y le recomendaría a todas mis amistades y familia gracias por tan buena atención espero que continúe así Me fui bien satisfecho con mi nuevo auto y le recomendaría a todas mis amistades y familia gracias por tan buena atención espero que continúe así More

superb very satisfactory Staff was friendly. Servicd advisor was prompt and helpful He called when vehicle was ready. He was quick and friendly. expl very satisfactory Staff was friendly. Servicd advisor was prompt and helpful He called when vehicle was ready. He was quick and friendly. explained well what all was done to the vehicle More

It was very pleasant.salesman Jesus was very informative It was very pleasant Al around all of sales procedure went very smoothly.everything was explained very well..I would certainly recommend this dealersh It was very pleasant Al around all of sales procedure went very smoothly.everything was explained very well..I would certainly recommend this dealership to my friends. More

Great Service Coming into Hudson Honda I actually wasn’t expecting to walk away with a car on the spot. Fortunately my sales Rep, Raphael made it possible. He worke Coming into Hudson Honda I actually wasn’t expecting to walk away with a car on the spot. Fortunately my sales Rep, Raphael made it possible. He worked hard to make sure I had the best deal for my needs. He also made the process very quick and effective. By doing so I felt like I was in good hands and trusted that I was making a great decision. As a college student, he understood what it was like to not have transportation and provided me with the best options. For anyone that goes to Hudson Honda, I recommend they see Raphael for the best service. More