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Hudson Honda
West New York, NJ
4,382 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,382 Reviews of Hudson Honda
Verified Customer
February 05, 2024
Buying the truck was fine. Gave the salesman a 500 dollar down payment with a handshake with the agreement of a cover from a 2021?Ridgeline. I asked numerous times if this was Gave the salesman a 500 dollar down payment with a handshake with the agreement of a cover from a 2021?Ridgeline. I asked numerous times if this was okay and he assured me, not a problem at all it's a done deal! When it came to signing all the paperwork the sales person said he couldn't do what we agreed upon and was adamant about it! So I told finance guy and the salesman that the deal was off! Then salesman went speak to someone and now it was okay again. The service department needs to improve with communication even with all your text that they send out. As for your parts department, 'excellent', Manny the manager is always willing to go above and beyond to help. He helped me the day I picked up my truck because the sales person could not locate the parts that I was promised when I made the deal. The sales person said the parts that were included in the deal did not come with the cover I was promised but Manny made sure I had them installed right then and there, which came off of the truck that I was promised it from. Manny removed them from the other truck and installed them on my truck! As for the dealership, I'm undecided it has its good points and bad points. Emanuele Acquafredda More
by EPCOT1982
February 05, 2024
Product Specialist Justin Moody is fantastic! Not only is he super friendly, helpful and knowledgeable, he took time over the past several days to answer all of my questions as an out-of-state in Not only is he super friendly, helpful and knowledgeable, he took time over the past several days to answer all of my questions as an out-of-state interested buyer. I truly appreciate his courtesy and his manager Jay Petznick was also wonderful with the follow-up. If you are thinking about buying a vehicle from this dealer, absolutely do it!!!! More
by Musa+eva135790@@
Employees Worked With
Henry Mercado, Carlos Vargas, Jesus Tarazona, Emmanuel Cuevas, Magda Silva, Brian Pena, Milton Gordillo
February 04, 2024
Magnificent good and fast attention The person who helped me was very kind, he made me understand everything in the best way, he was very attentive and the entire task was fast. I was satisfied. me was very kind, he made me understand everything in the best way, he was very attentive and the entire task was fast. I was satisfied. More
by Joanes1105
Employees Worked With
Benjamin Uquillas, Benjamin Uquillas
