Hudson Honda
West New York, NJ
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4,382 Reviews of Hudson Honda
Excellent service, great environment with professional treatment for the customers. With the minimum waiting at the shop, the warranty never get affected. treatment for the customers. With the minimum waiting at the shop, the warranty never get affected. More
Very straight forward dealership. No gimmicks, like the others. With Hudson Honda you can depend on the advertised price. The staff are friendly and not too aggressive. No gimmicks, like the others. With Hudson Honda you can depend on the advertised price. The staff are friendly and not too aggressive. More
Absolutely horrible experience. After I paid for my car , as I go to drive off I was told that one of the doors is broken and the car will not lock with the key fob. I was then tol After I paid for my car , as I go to drive off I was told that one of the doors is broken and the car will not lock with the key fob. I was then told I have to bring the car back (I live over 40 mins away each way) to get it fixed. Acouple weeks later I called and asked for the latest appointment because I have to come after work and was told to come at 530pm and received a text confirming my 5:30 appointment. As I show up for my appointment (40 min drive each way) I was told its impossible to fix my car that late because the service department closes at 6 and I have to leave it overnight or come back. I couldn't leave the car because it's my only way of getting home so I had to wait acouple more weeks to bring the car in the morning. After I brought the car back i left it overnight and came to pick it up at the end of the next day and it had 2 dents in it that were not there when I dropped it off. I called the next day to report what happened and was told to talk to the manager of service. Since I had to come back anyway to get a part installed I spoke to him next time I was there in person and showed him the dents and was told that it clearly looks like someone sat on the hood and it would get taken care of and he would he calling me with next steps. No call ever came. More



