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Hudson Honda
West New York, NJ
4,382 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,382 Reviews of Hudson Honda
July 16, 2024
If you are looking for a car, I would look for a more professional dealership because Hudson Honda is not it. They are great at saying whatever you want to hear to get you into the car. First the car was professional dealership because Hudson Honda is not it. They are great at saying whatever you want to hear to get you into the car. First the car was listed around $21,000 the first thing they did was add other $6,000 to the listing saying services and fees. Then they said they would fix the front and back bumper because they were damaged which was not on the Carfax. I live like 1hr 40mins away from the dealership. They had me drop the car off for the bumper service on a Wednesday they said that's when the part will arrive, I uber home let me know when it will be ready for pick up. So now my new car is just sitting for almost 3 weeks because they never ordered the part, or they were waiting on the part a lot of run the around. Now I go pick up my car after 3 weeks without it. They only did the front bumper they were supposed to do the front and back and now trying to slap me with a $600 labor cost when they said they would take care of it. Now I am currently arguing with whoever picks up the phone I even talk to the so-called General Manager who was the most unprofessional manager I ever talk to felt like I was talk to a street thug. Why you ask because they are so low of a company that they are trying to extort me for a $600 labor cost that I refuse to pay and are holding my license plates and registration hostage. So, if I were you, I would stay far away from this criminal outfit. My temporary plate expired on Jun 30 it's now July 16th and they still refuse to give me my plate that are already paid for and in my name which makes it my property and they refuse to release them to me or even mail them to me. I didn't know a Honda dealership practices extortion! More
by Shaun
Employees Worked With
Miguel Rodriguez
May 22, 2024
One week later the battery was dead, I had to call honda town truck to ask for help, btw this car only has 26k miles. After that, almost 2 months of waiting for the plates and registration, and registration town truck to ask for help, btw this car only has 26k miles. After that, almost 2 months of waiting for the plates and registration, and registration comes under the person who takes the loan, no under the name of the person who is driving. Before to take the loan, I asked the seller if the registration can comes under my name and he said yes. Now in the dealership, nobody gave me an answer about it, nobody helps and the financial guy just told me: you didnt ASK ME. This dealership only cared about the sells not about the customers. More
by Deysy Rodriguez/ oliva Pineda
Verified CustomerEmployees Worked With
Robin was the seller, I don't see it in the list. Zero starts, Manny Tejeda, Benjamin Uquillas, Jose Rivas
May 13, 2024
All is good, service, communication is great here. You can see (they can show) an exact issue under the hood if needed to make sure you understand. Pricing is reasonable. You can see (they can show) an exact issue under the hood if needed to make sure you understand. Pricing is reasonable. More
by TATSIANA
Employees Worked With
Benjamin Uquillas
May 02, 2024
My wife bought a Honda Odyssey in February. She loves the van and seemed to enjoy the buying experience. However, being from out of state, she paid to have the dealer apply for the tags. She ha She loves the van and seemed to enjoy the buying experience. However, being from out of state, she paid to have the dealer apply for the tags. She has been getting the runaround since mid-March and can barely get anyone to return her calls or texts. As her second temp tag is about to expire, she finally got in contact with someone yesterday who said the tags had been shipped but wouldn't give the date they shipped. I called the county clerk today and found that statement to be a lie. Taxes received but plates have not been shipped and no application for registration was received. I understand it's hard for a dealer to know how every state/municipality operates but honesty and communication goes a long way with me. I cannot recommend this dealer to anyone out of the tri-state area. Wife loves the Odyssey though so that's a plus. More
by Wells
Employees Worked With
Renato 5*
April 28, 2024
Very friendly, quick to help. Explaining everything they needed to do and price was reasonable Explaining everything they needed to do and price was reasonable More
by ANT.AYALA6801
Employees Worked With
Henry Mercado, Carlos Vargas, Jesus Tarazona, Emmanuel Cuevas, Sharon Sutich, Miguel Rodriguez, Benjamin Uquillas, Magda Silva, Brian Pena, Milton Gordillo
