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Hudson Honda
West New York, NJ
4,382 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,382 Reviews of Hudson Honda
Verified Customer
June 21, 2023
I've been coming to this dealer for years is where I have purchased all of my vehicles from the time it was International Honda, always good quality work and service. purchased all of my vehicles from the time it was International Honda, always good quality work and service. More
by POULARA6870
Employees Worked With
Josh Carmona
June 21, 2023
Came in to get my AC recharged. Talked with Benjamin who explained they won't just recharge the AC but need to do a diagnosis to check exactly what is wrong and this cost $280, but Talked with Benjamin who explained they won't just recharge the AC but need to do a diagnosis to check exactly what is wrong and this cost $280, but will be dropped if I get it repaired and only will pay the repair fee. I asked point blank how much are typical AC jobs, and he skirted around answering honestly and said a recharge would only be $200. It took about an hour for my vehicle to be looked at even though I had an appointment, then upon diagnosis, it is my compressor which is faulty and cost $2100 to repair. I was shocked as I explicitly asked how much typical AC jobs can be, he said typical problems are the condenser or compressor but only said a recharge is $200, never was honest that a compressor replacement could cost upwards of thousands of dollars. He tried to claim ignorance, saying he did know how much a compressor replacement would cost for my exact make or model once I told him I was upset about being clear about the potential cost. He finally admitted he knew a compressor replacement would be around $1700. If he was honest and told me this upfront I would have no problem, but being dishonest by skirting around the question of the potential cost, and then trying to claim ignorance was ridiculous. I can't express my disappointment with my service enough. More
by df114
Employees Worked With
Benjamin Uquillas
June 18, 2023
My experience here was excellent. My salesman Henry Mercado explained every feature of my car in detail and was very professional and kind. I left the dealership feeling confident and My salesman Henry Mercado explained every feature of my car in detail and was very professional and kind. I left the dealership feeling confident and safe driving. More
by RAINEY157
Employees Worked With
Henry Mercado
June 18, 2023
xcellent I recommend it they are very qualified , xcellent I recommend it they are very quali xcellent I recommend it they are very quali More
by Migue2581
Employees Worked With
Henry Mercado, Carlos Vargas, Jesus Tarazona, Emmanuel Cuevas, Magda Silva, Brian Pena, Milton Gordillo, Maynor Alvarenga
June 16, 2023
I dropped the vehicle and came back to pick up I dropped it off Came back to get it late after my work what else u want me to say, I'm starting to get annoyed it off Came back to get it late after my work what else u want me to say, I'm starting to get annoyed More
by MARVIN.CARBAJAL101
