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Hudson Honda - Service Center

West New York, NJ

4.4
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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January 22, 2019

Tire rotation not performed I took my car for a regular maintenance b12 but i change the oil transmission and i paid for the tire rotation that the person who did the service for More

by Caros 234905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David bandoo technician , Carlos Sierra
Jan 22, 2019 -

Hudson Honda responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

January 21, 2019

Check up I brought my car in with a flat tire and requested a multipoint inspection because my car is older. Although I didn’t get any recommended work done (t More

by TIFFANY.STANGO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Hudson Honda responded

Thank you so much for taking your time out to write us such a positive review! We also apologize about the shuttle and will make sure that does not happen again.

January 18, 2019

Very professional. Employees were friendly and professional. Helpful environment and deals were made smoothly. I am very thankful for Emmanuel Cuevas in helping me out a More

by WCCV11975
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yirko Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moises Perez
Jan 22, 2019 -

Hudson Honda responded

Thank you so much for taking your time out and writing us such a positive review! We are so happy you had such a great experience with us.

January 18, 2019

Resources My car was purchased at this dealer, I currently leave in Passaic. My car needed oils change and it has a recall. They couldn’t provide me a loaner or More

by ARIANATAVARES18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jhan Duque
Jan 21, 2019 -

Hudson Honda responded

I apologize for the negative experience you recently encountered. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

January 17, 2019

Excellent experience The service team was both competent and very professional. My car was carefully checked and promptly repaired once the problem was identified. I also More

by LACLAWOFFICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Toro and Joshua Carmona
Jan 22, 2019 -

Hudson Honda responded

Thank you so much for taking your time out to write us such a positive review! We are so happy you had such a great experience with us.

January 16, 2019

Great Service I am continuing customer of this dealership and I am always completely satisfied. My service advisor, Jhan, was extremely helpful and attentive. My ve More

by Julia7813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Cabrales, Jhan Duque
Jan 17, 2019 -

Hudson Honda responded

Thank you so much for taking your time out to write us such a positive review. We are so happy you had such a great experience with us!

January 16, 2019

Great Service I highly recommend Hudson Honda. The service team was top notch. They answered all my questions in addition to not having to wait long. I will defini More

by EAV0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regis Larkin
Jan 17, 2019 -

Hudson Honda responded

Thank you so much taking your time to write us such a positive review. We are so happy you had such a great experience with us!

January 16, 2019

Very very well nice sales mens Me gusto la atencion y el servicio de los vendedores y el manager la verdad que todos se portaron muy bien con migo lo uniico malo es que la máquina d More

by martinegutierrez7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Hudson Honda responded

Muchas gracias por tomarse su tiempo para escribirnos una revisión tan positiva. Estamos muy contentos de que hayas tenido una gran experiencia con nosotros. Estamos trabajando para arreglar nuestra máquina de café. Gracias por su comprensión.

January 15, 2019

Recall visit Takata PASSENGER airbag recall take 2. That was done successfully but took an hour longer than advertised. Other than that and the recommended service More

by ONABRUNIVLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Oct 07, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

January 15, 2019

Average customer service Average customer service first of all when you get there you have to wait quite a while to be seen by a representative then you wait in the waiting More

by Benny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Uquillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Hudson Honda responded

Dear Benny, I apologize for the negative experience you recently encountered. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

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