Hudson Nissan of Charleston - Service Center

Good service as usual The car was due for an oil change, and they found the brakes needed new pads. They did a good job of explaining the problem and did the work reasonab The car was due for an oil change, and they found the brakes needed new pads. They did a good job of explaining the problem and did the work reasonably quickly. More

Nice people . Could have cleaned my car better with such an expensive service, but service manager assured me it would be handled differently in the future. . Could have cleaned my car better with such an expensive service, but service manager assured me it would be handled differently in the future. More

Truly Awesome I had a wheel problem while traveling or I thought I did. Danny took my car in first thing on Monday morning and shuttled me and friends to downtown, I had a wheel problem while traveling or I thought I did. Danny took my car in first thing on Monday morning and shuttled me and friends to downtown, Discovered I just had dirt in the wheel but I did have another very serious issue that was corrected the same day. Didn't try to upsell or anything. Great service, great guy. If I lived in Charleston, they would be my go to service guys. More

No service after the sale So far we have had little to no service after the sale. They are unwilling and unsuccessful in repairing our car which is only 3 years old. We did buy So far we have had little to no service after the sale. They are unwilling and unsuccessful in repairing our car which is only 3 years old. We did buy an extended warranty which apparently is of no value. They treat you as if you are ignorant and do not actually listen to you. The service manager is in an imaginary meeting that he has been in for over 3 days according to our experience. We loved the car and it still runs good, except for the obvious unresolved issues we are having; but we will never buy another Nissan due to the way we are treated when we do need service. We never imagined that a brand new car would have so many things fail on it so quickly. Not too bad if they would actually take responsibility and fix those things. But, once again, no resolution. Next time we will by a Hyundai; I know many who own those cars and find good service after the sale. More

Great Oil Change Service When I arrived, the check in was quick and easy. The people are very knowledgeable and friendly. The waiting time was a little over an hour, but the When I arrived, the check in was quick and easy. The people are very knowledgeable and friendly. The waiting time was a little over an hour, but they included a truck wash, which I needed badly due to hauling downed tree limbs to the recycle center. More

Very Dissatisfied Went in to replace an alternator, just to find the valve cover gasket was leaking again. Something that I just had repaired back in February. Service Went in to replace an alternator, just to find the valve cover gasket was leaking again. Something that I just had repaired back in February. Service department tried to tell me that my alternator not functioning properly had nothing to do with valve cover gasket leaking onto it. The alternator is just below it, how can it not. Then tells me it'll be $937 to replace my alternator. They claimed they fixed the valve cover gasket, yet didn't clean up afterwards!😣😣 More