Hudson Nissan of Charleston - Service Center
Charleston, SC
382 Reviews of Hudson Nissan of Charleston - Service Center
Very Dissatisfied Went in to replace an alternator, just to find the valve cover gasket was leaking again. Something that I just had repaired back in February. Service Went in to replace an alternator, just to find the valve cover gasket was leaking again. Something that I just had repaired back in February. Service department tried to tell me that my alternator not functioning properly had nothing to do with valve cover gasket leaking onto it. The alternator is just below it, how can it not. Then tells me it'll be $937 to replace my alternator. They claimed they fixed the valve cover gasket, yet didn't clean up afterwards!😣😣 More
Great service Danny Brennan provided excellent service and communicated with me every step of the way! All amenities in service lounge were great! Would not take my Danny Brennan provided excellent service and communicated with me every step of the way! All amenities in service lounge were great! Would not take my car anywhere else. More
Sales and service I bought my first Nissan on May 2 2017 from Charleston Nissan. My sales lady was Melanie.She was so great and gave me an Excellent service for my firs I bought my first Nissan on May 2 2017 from Charleston Nissan. My sales lady was Melanie.She was so great and gave me an Excellent service for my first time in a very long time buying my Rogue. Which I love it ! Now getting to the Service Department- I had to get my first oil change and I went in there on Wednesday July 19 around 2:30 my friend also has a Nissan and she also needed her oil change so we went together. Danny was my service advisor who was very nice and professional. The problem came when my friends car was being washed and when I went to check (she didn't feel comfortable go to the back so that is why I did it for her) and The guy was sitting in the car and was on His Phone !! Really I said something like come on dude which he started washing the car and said I can hurry but I won't do your tires in which I said you wash it all along with the tires. I went back to check on it and he said he was done so when I got into the car the seat was all the way back ok easy fix, but as I was pulling out he stop me cause (guess what) he ask me if he left his Phone in the car !! I said are you kidding me in which he said never mine I have it. Not so happy with that experience, but I really want Nissan to know what is going on. I also know that they are sub contractors but you might want to check out what really is going on . Thank you More
Oil change and tire rotation. The dealership does a great job with service on my vehicles and Becca did a very fine job in handling all aspects of the job. The dealership does a great job with service on my vehicles and Becca did a very fine job in handling all aspects of the job. More
EXCELLENT Excellent service + Excellent people = Awesome Experience The waiting area had top of the line drinks and snacks. Everyone was so friendly and help Excellent service + Excellent people = Awesome Experience The waiting area had top of the line drinks and snacks. Everyone was so friendly and helpful especially Becca. She is amazing! More
Quick & Efficient Service I was in & out of the service department within a reasonable amount of time. The staff is friendly & ensures that you & your vehicle are getting the b I was in & out of the service department within a reasonable amount of time. The staff is friendly & ensures that you & your vehicle are getting the best service they can provide. More
Oil change and tire rotation also repaired manufacturer rec Everything went great the people were very courteous and the work was done in a timely fashion .everyone was very helpful and made sure that I was c Everything went great the people were very courteous and the work was done in a timely fashion .everyone was very helpful and made sure that I was computer while waiting on my everyone was very helpful and made sure that I was comfortable while waiting on my vehicle . More
Service experience Told service should be about 1.5 hours. Service took 2 hours. Had oil changed, tires rotated, other 5 K checks. Checked car next day and found tire Told service should be about 1.5 hours. Service took 2 hours. Had oil changed, tires rotated, other 5 K checks. Checked car next day and found tire rotation not done. (100% sure). Called dealer, got in, tires rotated. Still wonder what else not done More
Exceeded expectations I was in Charleston from out of town. The chrome strip on the bottom of the driver's door got pulled off and was hanging. I only had one day to have i I was in Charleston from out of town. The chrome strip on the bottom of the driver's door got pulled off and was hanging. I only had one day to have it repaired before having to leave Charleston. When I called, they checked and found they had the part in and told me to bring it on. I could tell they were swamped, but Danny signed me in and got it going. I left with friends and told him I could pick it up as late as they needed to keep it. They got it done, texted me, and I was on my way in no time. Needless to say, I am extremely grateful they were so gracious and helped me in a situation like that. More
went for the cvt issue on my 16 quest I was very pleased with my service at charleston nissan Danny took very good care of my car and had it back to me at a very reasonable time. Thanks ag I was very pleased with my service at charleston nissan Danny took very good care of my car and had it back to me at a very reasonable time. Thanks again More