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Hudson Toyota

Jersey City, NJ

4.6
597 Reviews

599 Route 440 South

Jersey City, NJ

07305

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597 Reviews of Hudson Toyota

March 13, 2023

I'm very satisfied and thankful to Sales Consultant Mr. Eduardo Segura, who is very professional and helped me to buy a new car. Thanks to Mr. Roman Shinkorenko, Finance Manager, with whom I signed documen More

by Yuriy V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Segura, Roman Shinkorenko
Mar 14, 2023 -

Hudson Toyota responded

Thanks for the five-star rating, Yuriy. We are happy to learn the Sales Department is very helpful and professional. We hope you continue to choose Hudson Toyota for all your automotive needs. Take care!

March 03, 2023

I have been dealing with this dealership for over 10 plus years. Everyone has been great but Manny Cuevas beats everyone out of the park. He provides wonderful customer services always on point and calls bac More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Cuevas
Mar 03, 2023 -

Hudson Toyota responded

Hello Missy, we will make sure to share this wonderful review with everyone here at Hudson Toyota. Thank you for taking the time to share your positive feedback and give us five stars. Come back and visit us anytime, we'll be glad to assist.

November 15, 2022

Maybe they can change this experience but so far no. Needed my hybrid battery to be replaced and the tech said it would only take a few days. With that in mind, I said okay do the work. Well, the day tu More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Nov 18, 2022 -

Hudson Toyota responded

John, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding the timeliness of your repairs and communications with our Service Team. Please send me an email with your preferred contact information to discuss this further. Thank you. Cynthia Cuevas Hudson Toyota Customer Relations Manager ccuevas@penskeautomotive.com

October 23, 2022

Amazing customer devotion and outcome including getting an insurance policy for an out of country license holder (me) !!! Specifically: Warren Lustig, Ramon Fabian and Chris Peña. Through their persistenc More

by FW Rocco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Lustig, Ramon Fabian, and Chris Peña
Oct 25, 2022 -

Hudson Toyota responded

Hello, and congratulations on your new Toyota Highlander! It makes us feel great knowing that our Sales Team's seamless approach to car-buying was appreciated by you. It's so important that we understand and meet the needs of every customer that walks through our doors. We do everything we can to assist our guests and it's rewarding to learn that our efforts in securing your auto insurance was successful. Thank you for the five-star review of Hudson Toyota. Come visit us again when you're ready for a Corolla!

October 23, 2022

Hudson Toyota Placed a deposit, which I have in writing was refundable, on a new 4Runner. Once the vehicle arrived, decided I didn't want the car (received a better price at another dealership) and asked More

by rmkscj58
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Garcia and John Kim
Oct 23, 2022 -

Hudson Toyota responded

Dear RMkscj58: Our greatest apologies to hear that there has been a delay in having the deposit on a 2022 New Toyota 4Runner returned to you. Hudson Toyota does pride itself on returning, fully refundable, deposits back to our clients, for whatever reason, seamlessly and hassle free. The fact that the return of funds was discussed and confirmed but has been more than 2 weeks and not received, is concerning that there might have been a hiccup at some point. It is Sunday, October 23, 2022, and the dealership is closed or we would have addressed immediately. Would you mind following up with me directly and I will make sure to check to see what the delay was? You can most certainly reach out to me if you have any additional questions. Leon Knott lknott@penskeautomotive.com

Oct 26, 2022 -

rmkscj58 responded

After Penske Corporate saw this review and became involved, then the issue was resolved. My deposit was then promptly credited to my cc account. My thanks to Leon Knott for his quick reply and prompt resolution to this matter.

Oct 27, 2022 -

Hudson Toyota responded

Dear RMkscj58: It was our great pleasure to be able to resolve this issue as efficiently as possible. Thank you for your time, effort, and consideration. The very best of luck with your New 2022 Toyota 4Runner. LK.

June 20, 2022

Worse experience ever! Such a rip off, no transparency on a 50k car. I had been all day try to call, went to dealership. No respect for the client More

by Ednafdesouza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Rivera, Jacques Hakim, Ramiro
Jun 21, 2022 -

Hudson Toyota responded

Hello, I would like to learn more about your recent visit to our dealership. We pride ourselves on the high-quality standards we maintain here at Hudson Toyota and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Cynthia Cuevas Hudson Toyota Customer Relations Manager ccuevas@penskeautomotive.com

June 04, 2022

This dealership is the best dealership I have ever come across.... Brought Rav4 2022 car from Hudson toyota showroom, the customer service was great. IMRAN was our sales rep. He was great! Was not pushy a More

by mahafatima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IMRAN
Jun 06, 2022 -

Hudson Toyota responded

Hello! Thank you for taking the time to leave us a 5-star rating. I am happy to learn that our Sales Team was able to help you find a great Toyota and was able to make the overall experience at our dealership easy-going and stress free. If you ever need help with your RAV4, feel free to give us a call here at Hudson Toyota!

June 04, 2022

Toyota is officially my go to car brand. ...I can't see myself with any other type of car...My Highlander is sexy cool and reliable...Imran is the best sales representative...I always leave H More

by Kaydailey2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imran
Jun 07, 2022 -

Hudson Toyota responded

Hello! Hudson Toyota wants to thank you for the five-star rating. Our customer's feedback is truly important to us. We appreciate your business.

Jun 07, 2022 -

Kaydailey2009 responded

You're very much welcome and I am so ready for my new 4 runner next year

May 28, 2022

One of the best dealerships I’ve been to. The staff was considerate of my time and the environment was phenomenal. I came in to sell my car and as a first time seller I thought it was going t More

by crubino129
Recommend Dealer
Yes
Employees Worked With
Reza Amin
May 31, 2022 -

Hudson Toyota responded

Hello, Thanks for sharing the details of your phenomenal and smooth interaction. At Hudson Toyota, we appreciate your business and look forward to working together again.

December 27, 2021

Best dealership in tri-state area. I am coming here for last 20 years. Sales or Service, I always find the staff professional, courteous and friendly. Recently got my lease upgraded and I was so happy with More

by Nasir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Manzoor, Qulzam, Shah
Dec 27, 2021 -

Hudson Toyota responded

Thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one with us at Hudson Toyota. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

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