Hudson Toyota

I have mixed feelings about this dealership. I had just moved to NJ and was in desperate need of a car. I needed a nice car which would not give me any problems. I didn't have the time to wait around and g moved to NJ and was in desperate need of a car. I needed a nice car which would not give me any problems. I didn't have the time to wait around and get the car checked by a mechanic and all the other things that one needs to do before buying a used car so I decided to go with a certified used car. The entire experience was good. The salesperson on the floor, Purandar, was great and helped me pick a car which was about a year old with only 6000 miles on it. Everything went fine until I reached the finance department. Now please bear in mind that I admit most of this is my fault but what I'd like to make people aware of is the deception which I think I was purposely carried out. I had negotiated with the sales people that they would "thrown in" installation of keyless entry and the car price would include all registration, titling and documentary fees + sales tax. I checked the purchase order which listed it exactly how I negotiated it. Then came the contract. In between, Steve tried to convince me to get extra care warranty which I declined because I had bad experience with something similar in my previous car purchase. Steve got to work and started printing out forms for me to sign. He also asked me sign a waiver that I was explained everything about extra warranties and that I declined it. I started getting papers to sign while I was in his office. Here's where I messed up - I checked some of the papers and then believed that he is just giving me paperwork as we had discussed. Bottomline: I signed some paperwork without reading it completely. I left the dealership with the car and the promise from them to install the car alarm at a later date. It took them a good month to get my registration done after which I received my car's billing statement. Everything was fine except - the total amount I owed was about $2000 more than what I had signed for. So I went through the contracts and found: 1) Steve had added extra care package + GAP insurance which I had declined. Like a fool I signed it too. 2) The registration, titling and documentary fees amounting to $450 was added to the price of the car even though the purchase order already included it So I went back to the dealership and explained it to them. The contract clearly showed the sales tax and all of these additional items listed under it as line items with a summary at the bottom amounting to the extra $2000. Obviously Steve realized what had happened or that I figured out (finally) what he did. He said that I can take out all of the above items right now. I was fine with that except for the extra $450 for paperwork. He went out and came back with an explanation. He said that the car alarm system which I was claiming to be free wasn't really free and the price was built in. I showed him the paperwork which listed the summary (its funny that the contract has final amount as line item 6 (3+4+5)) but Steve refused to acknowledge that and said, "Its just how its broken down!" I asked him if he had a legal obligation to disclose that I was paying for the alarm system on paperwork. He said that he wasn't. We normally build it in to the price which was grade a bologne! I left from there after 2 hours of haggling and being ganged up on by others. I will take this up with consumer protection department and bad business bureau and make sure they can't do it ever again to anybody else. Please be aware of what you're signing. Even if you've been at the dealership for 5 hours and worn out, get a cup of coffee, stretch out a bit, regroup yourself but make sure you read "each and every" piece of paper. If you make any verbal deals, make sure you get everything in writing from them. More

I went to Hudson Toyota to by a used car. My friend recommended me to Mario Diogo. Mario and Bill were very professional and extremely courteous. They knew what I wanted and set me up with a car that I recommended me to Mario Diogo. Mario and Bill were very professional and extremely courteous. They knew what I wanted and set me up with a car that I am happy with. Mario was very friendly and very helpful in making the right decision about which car was best for me. I would recommend this dealership and this salesman to everyone I know. I am very satisfied with my purchase at Hudson Toyota. More

I felt he work to make shore that we got what we came for. this was a frist time I I every went to a dealership and everyone I know would say they are just trying to sale you a car but I felt that he rea for. this was a frist time I I every went to a dealership and everyone I know would say they are just trying to sale you a car but I felt that he realy cared about what my family could aford and not and how much money he was going to make out of the deal. I would go there and buy again if william Gavira is there when my son is going to college I would shore buy a car from there. More

I went to buy a 2010 Rav 4. The sales representatives were very friendly and were ready to work with my budget and credit score range. there is nothing as satisfying as having a dealer to be able to LIS were very friendly and were ready to work with my budget and credit score range. there is nothing as satisfying as having a dealer to be able to LISTEN and ask HOW CAN WE MAKE IT POSSIBLE FOR YOU TO BUY THE VEHICLE THAT YOU WANT. It took some consultations and couple of changes here and there. But at the end I got the car at a better price that I had anticipated. They were friendly and displayed the understanding that it is the customer that drives the business. I was highly impressed and will surely recommend Hudson Toyota to any of my family or friends. More

AWESOME Experience! If you are looking for a Toyota buy it here. We worked with other dealers before this one and we were not treated like this. We stumbled on this dealership because they had a car in th it here. We worked with other dealers before this one and we were not treated like this. We stumbled on this dealership because they had a car in the color I really wanted. We started talking with these folks and in half a day got the car I wanted, in the color I wanted, with the dealer installed options I wanted, at a price I wanted. I went home with the car that night! I'm so impressed and amazed. Very professional, respectful, straight shooters, no games, no hassles. I will be a repeat customer at this dealership for sure! These guys are great to work with. If I had a complaint it would be I wish they were located closer to where I live. The long drive was so worth it! This is the dealership by which all others should be measured. More

i WOULD JUST LIKE TO SAY THAT I HAVE BEEN WITH TOYOTA FOR A NUMBER OF YEARS NOW AND COULD NOT BE HAPPPIER WITH THE SERVICE AND KINDNESS OF THE EMPLOYEES. I REALLY LIKE TO THANK MOKHTAR SAHRAOUI FOR HELPING M A NUMBER OF YEARS NOW AND COULD NOT BE HAPPPIER WITH THE SERVICE AND KINDNESS OF THE EMPLOYEES. I REALLY LIKE TO THANK MOKHTAR SAHRAOUI FOR HELPING ME FIND A NICE SUITABLE VEHICLE. AND ALSO SPECIAL THANKS TO ILIA PILMENSTEIN FOR MAKING MY NEW CAR AFFORDABLE TO FIT MY BUDGET. THANK YOU SO MUCH FOR ANOTHER GREAT EXPERIECE WITH TOYOTA. I WOULD DEFENITLY RECOMMEND ALL MY FREINDS AND FAMILY TO SHOP AT HUDSON TOYOTA. THANK YUO ONCE AGAIN FOR YOUR EXCELLENT SERVICE MOKHTAR AND ILIA. More

I bought a pre-owned 1998 Toyota Tacoma from Hudson Toyota. I was only buying a "cheap" vehicle but was treated like gold. The salesman sent me a thank you note and I also received many follow up cal Toyota. I was only buying a "cheap" vehicle but was treated like gold. The salesman sent me a thank you note and I also received many follow up calls from him to make sure I was satisfied with my purchase. Great service and I would definitely buy from them again and recommend to friends and family. More

I want to thank Warren because his service was amazing. He sold me my initial Scion that was in an accident. Because of the great service and price I went directly to him to get my next car. Warren Lustig He sold me my initial Scion that was in an accident. Because of the great service and price I went directly to him to get my next car. Warren Lustig your Scion saved my sons life.toyota are safe More

Staff was very professional and helpful. It was weird when all the sales men were standing outside the door waiting- helpful for service. Very friendly and helpful in the buying process. Price was not when all the sales men were standing outside the door waiting- helpful for service. Very friendly and helpful in the buying process. Price was not very good- even admitted that the College Graduate Program was a fraud- unrealistic credit requirements for any graduate. But did work with payment terms I wanted. Financing people were very helpful and informative. Good follow through sale. Issue later with car door seal coming off- helpful in assisting. More

Postively an all around great car shopping experience. I dont know much about cars but I know that Im always looking for the best deal imaginable. Be sure to see Daniel Roa for the most patient and understa dont know much about cars but I know that Im always looking for the best deal imaginable. Be sure to see Daniel Roa for the most patient and understanding sales associate with whom I've ever dealt. More