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Hudson Toyota

Jersey City, NJ

4.8
632 Reviews

599 Route 440 South

Jersey City, NJ

07305

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632 Reviews of Hudson Toyota

November 07, 2023

Convenient Good location Polite Respectful Considerate Courteous Friendly Providing introductory information to the new customer.Ensuring that the customers are satisfied with the car o More

by OYEDIJO ADEREMI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
ALEX
Nov 07, 2023 -

Hudson Toyota responded

Congratulations on your purchase! We are very glad to know that our Sales Team was friendly, courteous, considerate, and informative during your visit. Thank you so much for the awesome review and 5 stars. It is great to know that you enjoyed working with our team at Hudson Toyota, and we appreciate your business.

Nov 07, 2023 -

OYEDIJO ADEREMI responded

Very good customer assistance.

October 09, 2023

ALCI is very helpful and understanding. We were able to get a lease with our situation. More

by Bachcellist2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alci
Oct 09, 2023 -

Hudson Toyota responded

Thank you for your 5-star review! It's great to learn that our Sales Team was helpful and understanding, enabling you to secure a lease tailored to your situation. We always aim to understand and cater to the unique needs of our customers. Your feedback is invaluable, and we look forward to assisting you further in the future at Hudson Toyota. Take care!

October 03, 2023

All is well thanks to ARIF MUHAMMED is really try for me to get my finances done More

by adenuga M omotayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ARIF MUHAMMED
Oct 04, 2023 -

Hudson Toyota responded

Adenuga, we really appreciate your positive review. It's great to know that our Sales Team does an excellent job at what they do. Your business is valued and we look forward to seeing you again at Hudson Toyota.

August 08, 2023

Very pleasant, stress free experience. Everyone involved were very nice and helpful. We found what we wanted, We waited a week, which was the estimate we got during our initial visit. We More

by Satisfied
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imram
Aug 08, 2023 -

Hudson Toyota responded

We're happy that we could provide a pleasant car-buying experience. We are happy to see our Sales Team at Hudson Toyota was very helpful and nice during the process. We hope to work with you more in the future.

June 15, 2023

Totally cheap customer service unprofessional staff over price on parts when the customer service see u are an Asian suddenly the attitude changes the more u ask for better price the more u come to know but More

by Master
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Jun 16, 2023 -

Hudson Toyota responded

Hello, Please know that I take your feedback seriously and I would like to discuss your review. Please send me an email with your preferred contact information to discuss this further. Thank you, Cynthia Cuevas Hudson Toyota Customer Relations Manager ccuevas@penskeautomotive.com

March 13, 2023

I'm very satisfied and thankful to Sales Consultant Mr. Eduardo Segura, who is very professional and helped me to buy a new car. Thanks to Mr. Roman Shinkorenko, Finance Manager, with whom I signed documen More

by Yuriy V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Segura, Roman Shinkorenko
Mar 14, 2023 -

Hudson Toyota responded

Thanks for the five-star rating, Yuriy. We are happy to learn the Sales Department is very helpful and professional. We hope you continue to choose Hudson Toyota for all your automotive needs. Take care!

March 03, 2023

I have been dealing with this dealership for over 10 plus years. Everyone has been great but Manny Cuevas beats everyone out of the park. He provides wonderful customer services always on point and calls bac More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Cuevas
Mar 03, 2023 -

Hudson Toyota responded

Hello Missy, we will make sure to share this wonderful review with everyone here at Hudson Toyota. Thank you for taking the time to share your positive feedback and give us five stars. Come back and visit us anytime, we'll be glad to assist.

November 15, 2022

Maybe they can change this experience but so far no. Needed my hybrid battery to be replaced and the tech said it would only take a few days. With that in mind, I said okay do the work. Well, the day tu More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Nov 18, 2022 -

Hudson Toyota responded

John, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding the timeliness of your repairs and communications with our Service Team. Please send me an email with your preferred contact information to discuss this further. Thank you. Cynthia Cuevas Hudson Toyota Customer Relations Manager ccuevas@penskeautomotive.com

October 23, 2022

Amazing customer devotion and outcome including getting an insurance policy for an out of country license holder (me) !!! Specifically: Warren Lustig, Ramon Fabian and Chris Peña. Through their persistenc More

by FW Rocco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Lustig, Ramon Fabian, and Chris Peña
Oct 25, 2022 -

Hudson Toyota responded

Hello, and congratulations on your new Toyota Highlander! It makes us feel great knowing that our Sales Team's seamless approach to car-buying was appreciated by you. It's so important that we understand and meet the needs of every customer that walks through our doors. We do everything we can to assist our guests and it's rewarding to learn that our efforts in securing your auto insurance was successful. Thank you for the five-star review of Hudson Toyota. Come visit us again when you're ready for a Corolla!

October 23, 2022

Hudson Toyota Placed a deposit, which I have in writing was refundable, on a new 4Runner. Once the vehicle arrived, decided I didn't want the car (received a better price at another dealership) and asked More

by rmkscj58
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Garcia and John Kim
Oct 23, 2022 -

Hudson Toyota responded

Dear RMkscj58: Our greatest apologies to hear that there has been a delay in having the deposit on a 2022 New Toyota 4Runner returned to you. Hudson Toyota does pride itself on returning, fully refundable, deposits back to our clients, for whatever reason, seamlessly and hassle free. The fact that the return of funds was discussed and confirmed but has been more than 2 weeks and not received, is concerning that there might have been a hiccup at some point. It is Sunday, October 23, 2022, and the dealership is closed or we would have addressed immediately. Would you mind following up with me directly and I will make sure to check to see what the delay was? You can most certainly reach out to me if you have any additional questions. Leon Knott lknott@penskeautomotive.com

Oct 26, 2022 -

rmkscj58 responded

After Penske Corporate saw this review and became involved, then the issue was resolved. My deposit was then promptly credited to my cc account. My thanks to Leon Knott for his quick reply and prompt resolution to this matter.

Oct 27, 2022 -

Hudson Toyota responded

Dear RMkscj58: It was our great pleasure to be able to resolve this issue as efficiently as possible. Thank you for your time, effort, and consideration. The very best of luck with your New 2022 Toyota 4Runner. LK.

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