Hudson Valley Chrysler Dodge Jeep Ram - Service Center
Newburgh, NY

35 Reviews of Hudson Valley Chrysler Dodge Jeep Ram - Service Center
Very good. The service I received was great. I recommend Hudson Valley CDJR to any of my friends and family. They are very friendly and extremely knowledgeable. The service I received was great. I recommend Hudson Valley CDJR to any of my friends and family. They are very friendly and extremely knowledgeable. What a plus in our area. More
Excellence in service I finally found a service Dodge department that cares for its customers I should of used HUDSON VALLEY JEEP from the start 5 star rating was right on! I finally found a service Dodge department that cares for its customers I should of used HUDSON VALLEY JEEP from the start 5 star rating was right on! See you Guys on my next service P.B More
Best service department around Love having my truck service there.. Always fast friendly and courteous service. Paul is the best... Goes out of his way to make sure I'm a satisfied Love having my truck service there.. Always fast friendly and courteous service. Paul is the best... Goes out of his way to make sure I'm a satisfied customer More
Very professional and knowledgeable staff. Overall excellent service experience. Friendly staff. Manager was very nice. My interior was clean and all fingerprints wiped off the doors and hoo Overall excellent service experience. Friendly staff. Manager was very nice. My interior was clean and all fingerprints wiped off the doors and hood, which is something you see at other garages often. More
Great service every time! I have several cars that I bring here for service. Paul and his crew do right by me every time by getting me in and out quickly and making sure every I have several cars that I bring here for service. Paul and his crew do right by me every time by getting me in and out quickly and making sure everything is 100%. I can tell they value me as a customer by the way I'm treated. Highly recommended! More
Service Dept Excellent experience with the service department. Very polite service writers and the service manager seemed very knowledgeable and eager to help. Gre Excellent experience with the service department. Very polite service writers and the service manager seemed very knowledgeable and eager to help. Great communication, definitely recommend. More
Be prepared to wait Don’t expect to be greeted with a smile when you come in on a Saturday morning without an appointment and request an oil change. It’s a 2 hour wait. I Don’t expect to be greeted with a smile when you come in on a Saturday morning without an appointment and request an oil change. It’s a 2 hour wait. I love my Jeep, it’s the 3rd one that I have purchased, but I will think twice about adding a maintenance package to my next purchase. More
Jeep Issues This was our first experience with HVJeep. Long story short, our Trailhawk had its dash light up with so many failures we didn't know what to do. The This was our first experience with HVJeep. Long story short, our Trailhawk had its dash light up with so many failures we didn't know what to do. The dealership we purchased the vehicle (new) from couldn't get us in till next week! Called here and had an appointment in a day. Brought it in and Bryon listened to every word we had to say and discussed our issues with us, so we could understand it and quoted us what the diagnostic fee would be and we agreed. Even told us that there was a recall on the car and they would handle that as well! Called us a few hours later and the service center found the issue and told us what it would cost to fix and said the part would be ordered and we would have it the next day. We had it by noon!!! Price was what he quoted!!! No hidden charges no worries. This place is really awesome. Everyone is so friendly and helpful. They have themselves a new customer. THANK YOU HUDSON VALLEY JEEP More
Very happy! I cannot say how much I'm satisfied and happy with HVCJD. Diana Hocutt being the first person I dealt with there and cannot say enough good things abo I cannot say how much I'm satisfied and happy with HVCJD. Diana Hocutt being the first person I dealt with there and cannot say enough good things about her but my second experience there was great also. John Esposito, Assistant Service Manager, was fantastic. My car had an unexpected issue when I took it in for a recall check and I was devastated at what came next. John understood how upset I was and really did what he could to make the hit not so devastating. They really take care of their customers. He even put my mind at ease by checking on work I had just had done elsewhere to confirm they actually did the work and didn't scam me. I left there at ease and VERY grateful. I highly recommend HVCJD and I will now make sure it's there that I go for anything done on my car. More
Excellent service and reasonable price Recently, I had to replace all 4 tires, brake pads, and rotors on my Ford Fusion. Even though its not the make that the dealership sells, they servic Recently, I had to replace all 4 tires, brake pads, and rotors on my Ford Fusion. Even though its not the make that the dealership sells, they serviced it without a problem. I have had problems with replacement tires in the past, and the parts department was extremely helpful in making sure that I had the right options and helped to compare cost and performance so I could make an informed decision. All in all, the whole team was very knowledgable, and completed the service in just a couple of hours. I would definitely recommend them. More