Hudson Valley Chrysler Dodge Jeep Ram - Service Center

Car Servicing Brought the vehicle in for service and was handled with curtesy and professionalism.. I was notified of work that needed to be addressed and was given Brought the vehicle in for service and was handled with curtesy and professionalism.. I was notified of work that needed to be addressed and was given prices. Though I'm not able to do this work at this time, I will be returning when I've saved up enough. More

Great service expirience Brought my truck in for service for the first time and was handled by service manager Peter. Went out of his way to make sure my experience was great Brought my truck in for service for the first time and was handled by service manager Peter. Went out of his way to make sure my experience was great, and that it was!!!! More

Service I bring my dodge journey in for recall and they had the part in when making the appointment then coming to find put the part was the wrong one and the I bring my dodge journey in for recall and they had the part in when making the appointment then coming to find put the part was the wrong one and they had to,order it only day off and took half a day to,figure out and trying to,find out when. This can get fixed they had no answers so they told me I had to call Custmer Realtions and make a case for it to have the part send to them I had to the leg work. Then I called Custmer Realtions and they found a dealer will to work with me and have the part in stock, horrible customer service. When I got to the dealership my car was in the same spot not even moved or,even looked at More

NO CUSTOMER LOYALTY AND POOR CUSTOMER SERVICE FROM SERVICE IF YOU HAVE MONEY TO BURN AND DO NOT CARE ABOUT CUSTOMER LOYALTY OR SERVICE THEN BRING YOU CAR TO THE NEWBURGH MOTORS PARKS DEALERSHIP. You can bri IF YOU HAVE MONEY TO BURN AND DO NOT CARE ABOUT CUSTOMER LOYALTY OR SERVICE THEN BRING YOU CAR TO THE NEWBURGH MOTORS PARKS DEALERSHIP. You can bring your vehicle for maintenance every year and spend thousands of dollars and none of that matters to the Service Manager. I brought my van in with an issue - I knew what it was - they knew what it was - $1500 dollars later I brough my van back home with the same problem. I called and complaint - was told that part of the problem was fixed but now I needed a new radiator. I told them my radiator was leaking when i brought it in. I told them the next day it was still leaking. I was told by the Service Manager that they could fix it but I would have to pay an additional 500.00 and the best she can do was give me 20% off. I could not believe what I heard. I said you knew the problem from the start and did not replace the radiator and now after I paid over 1500 including getting my brakes done with them - they could not fix the problem i brought my van in with in the first place. I was informed that she could not justify fixing it for what she considered free - (although I was already charged for the work) because my van has close to 100,000 miles. I explained that i brought it to them knowing it had almost 100,000 because I wanted to take good care of my van always. I asked to speak to the dealership manager and was disconnected. I called left a message with the receptionist - 3 weeks later NO CALL. Wow - all those years buying tires for my van, oil changes, tune ups, repairs - always taking it to them counted for nothing. At the end of the day - I had to pay another dealership for it. However, I will never again bring it to them. I was considering trading my Van - I do not care how far I would have to drive to another dealership - I will do it - rather than give them my business ever again. More

truck in and out for over a month and never fixed the problem. I spent 2000 dollars on other things they said was wrong. But still not fixing the problem I came in for. Lady service mang, was rude and f problem. I spent 2000 dollars on other things they said was wrong. But still not fixing the problem I came in for. Lady service mang, was rude and fed me a lot of crap .Newburgh Park Motors is the worst service i EVER had !!!! I took it to a shop in Midltn. n y and they found my problem in 15 min. Intake Manifold. repaired in 3 hours 700 dollars and my problem was solved. They will always have my business ! Thanks Carmine... More