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Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
528 Reviews
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1148 Route 9

Wappingers Falls, NY

12590

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Showing 528 reviews

September 29, 2014

great services Great services. Very friendly,helpful.and efficient. I got my first new car there. The salesman, Mr. Anderson thoroughly explained to me about the fea More

by Isaiah1687
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Apr 25, 2016 -

Hudson Valley Volkswagen responded

Thank you for your comments. We appreciate you taking the time to let us know that you had an all around positive experience with our sales department. As always, we appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Hunter Barton - Sales Manager

September 28, 2014

Great Service Customer service was excellent and car serviced in short period of time. All questions answered and the waitin area is clean. Could not connect to Wif More

by Mooreag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Regan
Apr 25, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. I am pleased to hear that you had an all around positive experience with our dealership. Our top priority is our customer service so it is always greatly reassuring to hear about your latest experience. It has been a pleasure doing business with you. Regards, Will Regan - Service Manager

September 06, 2014

Very Positive Experience Just leased my fourth consecutive Passat from HVV - as usual, they were competitive, fair, professional and courteous. Eric Anderson was my salesperso More

by Churchill1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Apr 25, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that Eric was helpful during your buying experience. Eric is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

September 03, 2014

wouldn't recommend went to dealer for a 2pm appt to fix my Bluetooth loosing connection they kept the car all day and didn't fix it...so they had to keep it for the next More

by cd2573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jason
Apr 25, 2016 -

Hudson Valley Volkswagen responded

I am sorry to hear that you were not satisfied with our service department. Our goal is and always has been to provide all our customers with outstanding service. We hope you will give us another chance to regain your good will. Regards, Will Regan - Service Manager

September 03, 2014

great dealership No nonsense, fair dealing, honest sales and service people- a rarity in the car business these days. I would recommend them to anyone interested in a More

by kmarma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
david nilson
Apr 25, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We strive each and every day to provide all our valued and loyal customers with exceptional service. As always, we appreciate your business. Regards, Hunter Barton - Sales Manager

August 30, 2014

Completely satisfied This was, by far, the best car-buying experience I have ever had. I went into the dealership with the intention of purchasing a new vehicle, but Fran More

by antnanmatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs, Mindy Nowil
Feb 29, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that Mindy was helpful during your buying experience. Mindy is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and or valued customers have come to expect. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

August 30, 2014

Friendly service We came to buy a new car. All folks we worked with were very helpful and friendly making the purchase a pleasant experience. Thank you. More

by gac58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nilson, Tom VanDuyne
Feb 29, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review. I am pleased to hear that you were satisfied with our sales department. Our entire sales team takes great pride in providing all our valued and loyal customers with superior customer service and making all their buying experiences a pleasant one. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

August 21, 2014

Excellent experience from start to finish! Scott helped me through, from my first email to the shop inquiring about a car, through to driving it home the next day. He offered exemplary service, More

by eliaskrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Feb 29, 2016 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We strive each and every day to provide all our valued customers with exceptional customer service. It has been a pleasure doing business with you. We hope to see you again soon. Regards, Hunter Barton - Sales Manager

August 21, 2014

No hassle, very friendly and professional experience I found just the right CPO Tiguan at Hudson Valley VW. I came in without an appointment and David took the time to review financing options on several More

by Dotski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Mindy, Scott
Feb 29, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. Our goal each and every day is to provide outstanding service to all our customers. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

August 17, 2014

Perfect! I am extremely satisfied. Just purchased a vew GTI from David Nilson. I made a cold call to him on Thursday seeking a car. He went out of his way find my perfect match and I More

by caveatesq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nilson, Tom VanDune
Feb 29, 2016 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am pleased to hear that you were satisfied with our dealership. Our top priority is our customer satisfaction, so it is always greatly reassuring to hear about your latest experience. It has been a pleasure doing business with you. Regards, Hunter Barton - Sales Manager

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