Hudson Valley Volkswagen

Excellent buying experience I have purchased several cars during my lifetime both new and used. What I experienced at Hudson Valley Volkswagen was much different than any other d I have purchased several cars during my lifetime both new and used. What I experienced at Hudson Valley Volkswagen was much different than any other dealership I have ever dealt with. The staff were very pleasant and very helpful. I found 2 used cars on-line they had in their lot. The Jetta and the Passat. I had never owned a VW before so I was unsure which of these cars suited my needs best. The salesman did an excellent job explaining the differences between the 2 cars and which one best suited my needs. There was absolutely no pressure or persuasion to buy either car. I did a test drive in the Passat and was very impressed in the performance! After making the decision to buy the car they made the paperwork quick and easy. It was a very pleasant car buying experience! More

We came to "just look" and to get an understanding of the car features. David Nilson walked us through the features and had me take a test drive. Smart move because the car, albeit a use understanding of the car features. David Nilson walked us through the features and had me take a test drive. Smart move because the car, albeit a used one, handled great. When he developed the sales package, we were impressed by its simplicity and completeness. No surprises except pleasant ones and no pressure. Overall, we were glad to buy here. Marcie (?) in finance was fast, thorough and very easy to work . David walked me through the car basics and covered all the esoteric features as well. I drove away very happy and comfortable with the car. John Feola More

I have been coming here for the past 6 years to service an originally owned 2004 Jetta and for the most part everything has been favorable and I just purchased and 2014 Jetta Wagon and the experience was a an originally owned 2004 Jetta and for the most part everything has been favorable and I just purchased and 2014 Jetta Wagon and the experience was a good one. Negotiating a price went smooth and Vercie Walker was patient despite the fact that he had a family matter to tend to. He kept his composure and we closed the deal in a matter of a couple of hours. Mindy in finance was also very nice and helpful with the process. Tom the finance manager or sales manager assisted in the process and was helpful as well. I would recommmend to friends and family and this is my 3rd VW. Thanks!!! More

Don't Judge a Customer by His/Her Fahrvergnügen After doing my research (CertfiedVW and Truecar.com) I went on a search for my VW TiGuan. I knew I had to let the wife test drive one, so we headed to After doing my research (CertfiedVW and Truecar.com) I went on a search for my VW TiGuan. I knew I had to let the wife test drive one, so we headed towards a VW dealership on Long Island. Won't say which dealer, but I was surprisingly appalled at the treatment they gave me. Guess they never heard that, "every one that walks through your doors is a potential buying customer." I even took the time to mention I did my homework on the TiGuan; to no avail they tried to sell me the dud on the lot. The salesman's final words were, "you're about to get me fired." A month later, enter Hudson Valley to save the day. The Premier Collection salesman, Mr. Anderson kept in contact with me for three days as negotiations were going on about the particular vehicle I wanted. Then last Saturday, he called. The TiGuan I wanted was available again (2:45p.m.@BarclayStadium). By 4:15p.m., I was shaking his hand @ Hudson Valley VW, Wappingers, N.Y.. Impressed with my determination, we spoke, considered options. He gave me his professional opinion and within 20 mins or so, we came to a deal. Mr. Anderson turned me over to Mrs. Nowik, finance coordinator. She had such a pleasant demeanor. I think I would have signed anything she asked. Both assured me, that my VW would be ready on Friday, and when I arrived at 3 p.m. yesterday, my new baby was shiny, without blemish waiting for me. Moral of this story, don't judge your customers, put your best pitch forward, and you will make the sale. More

I would normally only make a purchase at New Milford VW, Hoever, TDi Golfs are quite rare these days so finding one is a bit of a challenge. We saw the 2011 Golf TDi on the Hudson Valley VW web site and dec Hoever, TDi Golfs are quite rare these days so finding one is a bit of a challenge. We saw the 2011 Golf TDi on the Hudson Valley VW web site and decided to take a look. We called and spoke to Versie. Very nice on the phone and was able to answer all of our questions. We told him we'due be by in about an hour to see the car. When we arrived to car was parked right out front (great tactic) and ready to roll. Versie was very friendly and very low pressure. During the test drive we had great conversation which really made us feel at home. The car had a few more miles than I would have preferred but at the price along with all of the options it was a steal. We placed a deposit on the spot. Sent Versie an e-mail to get some final information. He responded on his day off! Picked up the car, everything was ready as promised. We were in and out in less than an hour with our trade in. Still love New Milford VW but I would not hesitate to send anyone to see Versie Walker. Overall an A++ experience. More

I had made an appointment with one salesperson through email. When I arrived for my appointment the sales person I was suppose to meet with was busy. I appreciate the fact that they had someone else meet email. When I arrived for my appointment the sales person I was suppose to meet with was busy. I appreciate the fact that they had someone else meet with me. Scott Curtis was very polite and professional.I have owned 3 other Volkswagens in my past so the brand is not what I need to be sold on. Customer service is the main thing I look for when making important purchases. I would highly recommend Hudson Valley Volkswagen to anyone looking for the whole package - sales & service. Scott made sure every detail was perfect in the delivery of my car. I would highly recommend Scott and Hudson Valley Volkswagen for your next VW purchase. More

My check engine light was coming on and off for awhile now. I was going up Rt 9 in Fishkill,NY when it came on again. This by the way wae yesterday(Saturday) At 2pm. Melanie took my car into her shop aske now. I was going up Rt 9 in Fishkill,NY when it came on again. This by the way wae yesterday(Saturday) At 2pm. Melanie took my car into her shop asked one of her techs to scan it. He told Mel what it was and how long to fix the problem. Mel told me it was exhaust related and covered under warranty. 45 min later I was on the road!! To anyone else this would be extraordinary level of service. Nope this is how Mel runs her shop and the level of expertise her techs have enable Hudson Valley VW to do just that. Best regards, Paul Spence. Lagrangeville ,NY More

I'm a returning customer to Hudson Valley VW. Great customer service, friendly sales associates, a very easy car buying experience... Love my new(but used) Tiguan! customer service, friendly sales associates, a very easy car buying experience... Love my new(but used) Tiguan! More

Entirely professional, unpressured experience in helping to choose and purchase the right vehicle for us. The salesperson was knowledgeable and candid in very helpful ways. to choose and purchase the right vehicle for us. The salesperson was knowledgeable and candid in very helpful ways. More

I got into a bad car accident and someone totaled my car; therefore I had to get a new car. I went to HV a volkswagon and everything was a breeze. My bank is the HVFCU which is who I got my loan through and therefore I had to get a new car. I went to HV a volkswagon and everything was a breeze. My bank is the HVFCU which is who I got my loan through and Mindy was able to get all the paper work and the day I picked up my car all I had to do was sign and drive away. Scott was amazing to deal with; definitely not your typical salesman. Very honest, helpful, patient and sweet. He was also very sweet to my niece who came along. Great experience. More