Hudson Valley Volkswagen

I had made an appointment with one salesperson through email. When I arrived for my appointment the sales person I was suppose to meet with was busy. I appreciate the fact that they had someone else meet email. When I arrived for my appointment the sales person I was suppose to meet with was busy. I appreciate the fact that they had someone else meet with me. Scott Curtis was very polite and professional.I have owned 3 other Volkswagens in my past so the brand is not what I need to be sold on. Customer service is the main thing I look for when making important purchases. I would highly recommend Hudson Valley Volkswagen to anyone looking for the whole package - sales & service. Scott made sure every detail was perfect in the delivery of my car. I would highly recommend Scott and Hudson Valley Volkswagen for your next VW purchase. More

My check engine light was coming on and off for awhile now. I was going up Rt 9 in Fishkill,NY when it came on again. This by the way wae yesterday(Saturday) At 2pm. Melanie took my car into her shop aske now. I was going up Rt 9 in Fishkill,NY when it came on again. This by the way wae yesterday(Saturday) At 2pm. Melanie took my car into her shop asked one of her techs to scan it. He told Mel what it was and how long to fix the problem. Mel told me it was exhaust related and covered under warranty. 45 min later I was on the road!! To anyone else this would be extraordinary level of service. Nope this is how Mel runs her shop and the level of expertise her techs have enable Hudson Valley VW to do just that. Best regards, Paul Spence. Lagrangeville ,NY More

I'm a returning customer to Hudson Valley VW. Great customer service, friendly sales associates, a very easy car buying experience... Love my new(but used) Tiguan! customer service, friendly sales associates, a very easy car buying experience... Love my new(but used) Tiguan! More

Entirely professional, unpressured experience in helping to choose and purchase the right vehicle for us. The salesperson was knowledgeable and candid in very helpful ways. to choose and purchase the right vehicle for us. The salesperson was knowledgeable and candid in very helpful ways. More

I got into a bad car accident and someone totaled my car; therefore I had to get a new car. I went to HV a volkswagon and everything was a breeze. My bank is the HVFCU which is who I got my loan through and therefore I had to get a new car. I went to HV a volkswagon and everything was a breeze. My bank is the HVFCU which is who I got my loan through and Mindy was able to get all the paper work and the day I picked up my car all I had to do was sign and drive away. Scott was amazing to deal with; definitely not your typical salesman. Very honest, helpful, patient and sweet. He was also very sweet to my niece who came along. Great experience. More

Good service best car dealer I been in that is so friendly I would recommend it to all my friends and family more for dealer should be like those wagon in Wappingers Fall. friendly I would recommend it to all my friends and family more for dealer should be like those wagon in Wappingers Fall. More

Stopped in on a Saturday afternoon to inquire about New/Used TDI Golf/Jetta Sport Wagon. Eric was very informative and helpful in providing me quotes on multiple vehicles in my price range, both new an New/Used TDI Golf/Jetta Sport Wagon. Eric was very informative and helpful in providing me quotes on multiple vehicles in my price range, both new and used. Test drove a used vehicle; was able to work with Eric and Mindy on price, financing, and servicing vehicle prior to delivery. All sales associates were courteous and informative. Was able to contact the sales associate on multiple occasions by phone and email for additional information about the vehicle as questions arose. More

Very pleased with the friendly service from Scott, and with his willingness to be straight forward when talking price, rather than the stereotypical runaround from a car salesman. I would recommend Scott with his willingness to be straight forward when talking price, rather than the stereotypical runaround from a car salesman. I would recommend Scott very highly. Mindy was efficient in handling my interaction and considerate of my time restraints. Kiernan was excellent with explaining the features of my new car, and answering my dozens of questions. A successful salesman in the making! More

My 10000 mile servicing on my 2013 VW Beetle was all I expected and more. The staff was courteous and helpful, the waiting area was comfortable, and there were even complimentary beverages and snacks! The expected and more. The staff was courteous and helpful, the waiting area was comfortable, and there were even complimentary beverages and snacks! The service was performed in a timely manner, and I even got a coupon for a free car wash! More

Beware of buying and servicing your VW at Hudson Valley or anywhere for that matter. I have a 2012 Jetta TDI wagon which has been very disappointing. The service department continuously tries to up sell or anywhere for that matter. I have a 2012 Jetta TDI wagon which has been very disappointing. The service department continuously tries to up sell the consumers with products I have found elsewhere for less than half their prices. The tires and rims are of such poor quality they do not withstand normal wear and tear. I had 2 rims bend and the dealership quoted me over $2000 to fix the problem which I had fixed by my location repair shop for $200. Recently I had a flat tire and called VW ROADSIDE assistance at 2pm.....a woman in Florida answered then left me on hold for 25 minutes....finally she arranged for a repair truck to come....the NEXT DAY at 2pm (24 hours later)......it was 10 degrees. I called the dealership to report the incident and they said they did not have anything to do directly with Roadside assistance. They did nothing.....not a phone call or coupon......just an "I'm sorry" on the phone. WELL NOW I'M SORRY BUT I AM TRADING MY VW FOR A HONDA......TOMORROW :) More