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Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
525 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 525 reviews

August 12, 2012

This was a very nice experience , it went so easy only one visit to the dealer , i made a test drive for the car , then we worked through email to finish all the documents , then one last visit to pick th More

by heshamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott curtis
Oct 04, 2012 -

Hudson Valley Volkswagen responded

Thank you for comments. We appreciate hearing that your latest sales experience was a pleasant one. Our goal is to exceed our customers’ expectations and provide superior service. We appreciate your business and look forward to working with you again. Regards, Tom Van Duyne – Sales Manager

August 11, 2012

Scott made my car buying experience completely painless. I will definetly use Hudson Valley VW in the future. So far I am completely satisfied with my CC. More

by vinnye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Oct 04, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am delighted to hear Scott made your sales experience pleasant. He is an important member of our team who exemplifies the high standards and ethics we set for ourselves and our customers have come to expect. We thank you for choosing Hudson Valley Volkswagen; we look forward to working with you again. Regards, Tom Van Duyne – Sales Manager

August 09, 2012

Service center very accomodating, ordered part right away and made appt for date to be recieved. Cleaned up car(broken window) and complimentary car was. Very friendly staff at the fron t desk of service (a More

by srosenthal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Very sweet brunette at the desk. Not sure of name.
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you were satisfied with our service department. Our top priority is our customer service so it is always reassuring to hear about your latest experience. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

August 09, 2012

The entire Hudson Valley Volkswagen staff were extremely helpful, polite and friendly. From beginning to end, the entire team I worked with walked me through each step and made sure the transaction would be More

by samallen26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom VanDuyne, Hunter Barton and Mindy Nowik
Oct 04, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We are proud to hear that you were satisfied with the service you received from our sales team. Our team is always happy to go the extra mile from start to finish ensuring our customers are completely satisfied. Thank you for your business, it was a pleasure working with you. Regards, Tom Van Duyne – Sales Manager

August 07, 2012

Marty took the time to show me specifically what the problem was and explained everything to me in detail. Melanie provided the service under warranty. More

by quentny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty,Melanie
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for your comments on your latest experience with our service department. We strive each and every day to provide all our valued and loyal customers with exceptional service. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

August 07, 2012

Excellent 20,000 mile service, oil change, and inspection. Quick and easy to work with this dealer. Will definitely come again and recommend them highly More

by ajsarch1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We appreciate hearing that you had an all around positive experience with our service department. Our staff is always excited to go the extra mile for our valued customers and answer any questions or concerns they may have with their vehicles. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

August 06, 2012

Looking for a new car and found a great Jetta!!! Excellent work and very painless from beginning to end- and I didn't get stuck with pushy sales people!! Love it and the car. More

by tricia gugliotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter B.
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am very pleased to hear that you had a pleasant experience with our sales department. Our staff works diligently each and every day to ensure all our valued and loyal customers have comfortable and pleasant sales processes. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

August 06, 2012

Hudson Valley had the vechile that I was looking for, and my salesperson and the staff made the entire process smooth and painless. Looking forward in a few years of getting another one from these guys! More

by dddixon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Versie Walker
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for your comments. I am very happy to hear that your sales process here at Hudson Valley Volkswagen went smoothly. Our goal each and every day is to provide all our customers with superior service and make all their visits a pleasant one. We appreciate your business and hope to see you again soon. Regards, Tom Van Duyne - Sales Manager

August 05, 2012

returned for three month couresty check up - everyone was friendly and attentive - they will go to the extreme to accommodate the customer - they even washed and detailed my car at no charge. More

by asmith497
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We are pleased to hear that you were satisfied with our service department. We take great pride in our work and always try to go the extra mile for our customers and exceed their expectations. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

August 02, 2012

Versie was very friendly and so was the rest of the staff. The dealership was impeccably clean. The price they gave me for my trade was very fair and the price I paid for the new car was a good won a More

by GGreg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Versie Walker
May 06, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am delighted to hear that you were happy with our sales department. Customer satisfaction is our top priority so it is always greatly rewarding to hear about your latest experience. Thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

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