Hudson Valley Volkswagen

Courteous, Prompt, and reliable service. Will use this dealership for service in the future and will more than likely purchase another vehicle from this dealership. dealership for service in the future and will more than likely purchase another vehicle from this dealership. More

The Service Desk person explained every thing to me. She is very knowlegable and knows how to treat people. I like that the waiting area has web access. I can be productive while waiting. is very knowlegable and knows how to treat people. I like that the waiting area has web access. I can be productive while waiting. More

Bunny was very responsive, phone, email, always responded promptly. I showed up at 6pm on a Monday and was done by 7pm, including a test drive. Although I arrived 10 minutes before someone else who had a s promptly. I showed up at 6pm on a Monday and was done by 7pm, including a test drive. Although I arrived 10 minutes before someone else who had a scheduled appointment, she didn't rush me through the process and took all the time that I needed to get comfortable with my car purchase. They didn't have any of the colors I wanted, but I proceeded anyway as that isn't that important after all, but alas,as an added bonus, on my way out of the finance office, the manager approached me to say that as I was doing paperwork Bunny had asked him to check the inventory of their related VW dealership and in doing so he found one of the colors I wanted, and arranged to have it delivered the next day. By Wednesday afternoon I was on my way home in my new Passat. Many thanks to Bunny and HV VW !! More

I recommend this dealer because of their superior customer service. I was allowed a reprieve of sorts in mileage and was not charged for an oil service that I should have actually paid for myself. Th customer service. I was allowed a reprieve of sorts in mileage and was not charged for an oil service that I should have actually paid for myself. That was very kind, and I really appreciate the financial help! Thanks, Melanie! More

Atmosphere was friendly, sales person was professional, knowledgable and friendly. Salesperson was able to answer all questions. I would highly recommend this dealership and this car to friends and family knowledgable and friendly. Salesperson was able to answer all questions. I would highly recommend this dealership and this car to friends and family More

Melanie was fabulous. Her warm smile and knowledge together bring the VW experience over and beyond. In a world where great customer service seems to be a thing of the past, Melanie was a breath of f together bring the VW experience over and beyond. In a world where great customer service seems to be a thing of the past, Melanie was a breath of fresh air. To me, the front desk (in any situation) represents the establishment and what it stands for. To me, that particular VW, stands for warm, friendly, honest, willing, hardworking and dedication ...and I see that all in Melanie. Thank you for your help. However, not sure why this website needs my email address and I need to register to submit this. That is the only thing I'm not really too happy about. I am going to pray that they are not selling my information, which they didn't make clear that they don't in the privacy policy. More

The service advisors Brianna and Debbie are always a pleasure to deal with. They understand my schedule and always get me in and out. They are always courteous and professional. pleasure to deal with. They understand my schedule and always get me in and out. They are always courteous and professional. More

A very pleasant experience, Great staff. A quick and friendly purchase. Got the car I was looking for and I am very pleased with the service. friendly purchase. Got the car I was looking for and I am very pleased with the service. More

They were ver helpful and they explained evverything in detail. Mindy and Bunny went out of there way to make sure everything went smoothly.overall everything was great. detail. Mindy and Bunny went out of there way to make sure everything went smoothly.overall everything was great. More

Bunny was great. She was very honest and straightforward. I have purchases many cars in the past and this was by far the easiest experience. Mindy in the finance department was great as we straightforward. I have purchases many cars in the past and this was by far the easiest experience. Mindy in the finance department was great as well. Thanks ladies!! More