Hudson Valley Volkswagen
Wappingers Falls, NY
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A very pleasant experience, Great staff. A quick and friendly purchase. Got the car I was looking for and I am very pleased with the service. friendly purchase. Got the car I was looking for and I am very pleased with the service. More
Very professional and friendly service. Fran helped me choosing the right car and the best method of payment for me. I like the waiting room with coffee (coffee is excellent, by the way). choosing the right car and the best method of payment for me. I like the waiting room with coffee (coffee is excellent, by the way). More
They were ver helpful and they explained evverything in detail. Mindy and Bunny went out of there way to make sure everything went smoothly.overall everything was great. detail. Mindy and Bunny went out of there way to make sure everything went smoothly.overall everything was great. More
Bunny was great. She was very honest and straightforward. I have purchases many cars in the past and this was by far the easiest experience. Mindy in the finance department was great as we straightforward. I have purchases many cars in the past and this was by far the easiest experience. Mindy in the finance department was great as well. Thanks ladies!! More
Very quick, thorough, efficient service at a reasonable price concerned about my time and distance coming to them. I travel over an hour to get to the dealer. Their rates are very reasonable as compared to price concerned about my time and distance coming to them. I travel over an hour to get to the dealer. Their rates are very reasonable as compared to other service places in my area. More
Perfect experiences with sales department. Highly customer driven. Friendly. Professional. Values relationship built with customers. Experiences with service department left much to be desired. customer driven. Friendly. Professional. Values relationship built with customers. Experiences with service department left much to be desired. Nothing good to say about the service department staff, quality of work nor professionalism. Would highly recommend dealership for point of purchase but then servicing elsewhere. You asked for honest ... so there it is. More
It is always a pleasure to appear for service for either one of my two VWs at Hudson Valley Volkswagon. Debbie and Brianne have always been the most delightful service representatives for us over the past s one of my two VWs at Hudson Valley Volkswagon. Debbie and Brianne have always been the most delightful service representatives for us over the past several years. I have been using the Service Department since purchasing my 2006 Jetta and adding another 2010 Jetta. The mechanics do a great job--this time around I had the 120,000 service done, and my 2006 model now sounds as good, if not better, than the 2010! Of course, I added four new tires since the old ones were screaming for a change! The only setback for the day was when I requested a steak sandwich for lunch from Debbie when she went to lunch, she only brought me back a bag of candy! The good news is that the candy included two chocolate kisses--my favorite! Leave it to your star representative--she always makes things go well!!! More
complete and conveinent. loaner car was a huge plus. I would reccomend this dealer for vw service no problems at all so far, service staff was efficient and kept me well informed would reccomend this dealer for vw service no problems at all so far, service staff was efficient and kept me well informed More
My purchase experience was a great one. Apart from the fact that I now have the car that I love, Bunny was exceptional during the transaction and has followed up with calls and emails to make sure that my fact that I now have the car that I love, Bunny was exceptional during the transaction and has followed up with calls and emails to make sure that my new experience of my VW Tiguan continues to be a great one. I appreciate her work and everyone at Wappingers Falls Volkswagen. I'm grateful to Eric too for all that he did during the process. More
The most amazing service department on the planet. When you run into so much lack of quality almost everwhere it always is a pleasure to know that my 2001 Jetta is kept in top shape. They get me back and you run into so much lack of quality almost everwhere it always is a pleasure to know that my 2001 Jetta is kept in top shape. They get me back and forth from Florida and keep me from running into trouble. Strange days when you expect lack of courtesy from service departments. If you ever want to review your faith in humanity get your car serviced at Volkswagen. More