Hudson Valley Volkswagen

This was our first experience at a VW dealership, as well as our first time leasing a VW. Fran Fuchs was informative, helpful and the antithesis of the typical car salesman. It was an absolute pleasure deali as our first time leasing a VW. Fran Fuchs was informative, helpful and the antithesis of the typical car salesman. It was an absolute pleasure dealing with him, as he took the extra time to listen to our needs and help us find the perfect vehicle for our family (a Passat). We never felt pressured or rushed, nor talked into any extras we didn't need or want. He was also respectful of our budget. Fran shared his personal experiences as a long-time VW owner, which we found helpful. Best of all, once our decision was made, he took time to show us every aspect of the car personally and invited us to call or stop in with any questions. Fran even followed up with us afterward to make sure all was going well. We wish more salespeople would take note of his friendly, laid-back approach. Even Mindy Nowik in the financing department was a delight to deal with and uber-professional. When making our decision to lease we visited many car dealerships along Route 9 and can undoubtedly say none of them were as polished and professional as VW. More

Customer Service,Quality of Work,Friendliness and Overall Experience all are great! By the way,the special thing is pretty patience. And the is great. Experience all are great! By the way,the special thing is pretty patience. And the is great. More

Bunny was very nice and informative. I had a good test drive which really allowed me to get a good feel for the car. Bunny and the staff made the process very easy for me and got the process done quickly drive which really allowed me to get a good feel for the car. Bunny and the staff made the process very easy for me and got the process done quickly with no trouble. More

the service was quick and clean no mess parts were installed corectly , freindly and helpful people clean enviroment waiting period did not seem long at all good experince all the way. installed corectly , freindly and helpful people clean enviroment waiting period did not seem long at all good experince all the way. More

I highly recommend this dealership. We were treated with great respect during the whole process. All my questions were answered clearly regarding the car, options and the financial process. We needed some a great respect during the whole process. All my questions were answered clearly regarding the car, options and the financial process. We needed some additional assistance with the financing and Mindy and Bunny were exceptionally helpful, patient, respectful and knowledgeable. Both Mindy and Bunny were extremely prompt and diligent in getting back to us and sending us information. They were both excellent in their service and communication during the entire process. Everyone at the dealership were friendly, helpful, and patient. We will definitely recommend Hudson Valley Volkswagen to all of our friends. More

scottt could not have been more helpfulwith my needs,and found what i was looking for.scott called and said i think i have the car you want and he did. found what i was looking for.scott called and said i think i have the car you want and he did. More

A pleaseant experience. No hassles during the sales/leasing process. I would recommend this dealer to anyone looking to purchase a VW. The staff was pleaseant as well. sales/leasing process. I would recommend this dealer to anyone looking to purchase a VW. The staff was pleaseant as well. More

As always, the staff at Hudson Valley Volkswagen was very friendly and helpful. Ashley got my car right in for its oil change and informed me of computer updates that had to be done. She made sure to ask how friendly and helpful. Ashley got my car right in for its oil change and informed me of computer updates that had to be done. She made sure to ask how much time I had and to get all of the updates done in the perfect amount of time. Before I left she made sure to point out when my next scheduled service will be. Great experience! More

great sales people & office management To deal with. great sales people & office management To deal with. Would Buy Again. There Was no waiting And Deal Was Done In a short Period Of Time great sales people & office management To deal with. Would Buy Again. There Was no waiting And Deal Was Done In a short Period Of Time More

I'm a man of 76 years of age and have purchased MANY NEW AUTOMOBILES since the year 1958. My expectation level is a high one. I've bought vehicles from each end of the price spectrum, and have had sales / AUTOMOBILES since the year 1958. My expectation level is a high one. I've bought vehicles from each end of the price spectrum, and have had sales / service contact with at least 35 new car dealers over the span described. My most recent new vehicle purchase was made at Hudson Valley Volkswagen, of Wappingers Falls, N.Y., and my new 2102 VW Passat TDI / SEL was delivered to me today ( 9/30/2011 ) in pristine condition, with my many extra requests performed as desired, and to perfection. My sales person was Mr. Hunter Barton, and a more friendly and solicitous gentleman would be very hard to find. Only two others in this field of new car sales ever approached this level of dedication to the satisfaction of customer needs and desires. I cannot praise Mr. Barton enough, and have commended him to Tom Van Duyne, the General Sales manager on repeated occasions. Tom was as supportive a sales GM as I could have hoped for. I was impressed greatly by the service I received Before the Sale, During the Purchase Process, and Upon Delivery of my beautiful new 2012 VW Passat TDI. I look forward to a very positive future relationship at this dealership for all of my service needs, and, of course, my next new car purchase at Hudson Valley Volkswagen. To say that I was delighted with this entire process and my new Passat TDI / SEL would be an understatement. KUDOS TO HUDSON VALLEY VOLKSWAGEN FOR A JOB WONDERFULLY DONE ON MY BEHALF. Ron Winer, Highland, N.Y. More