
Hudson Valley Volkswagen
Wappingers Falls, NY
Filter Reviews by Keyword
By Type
Showing 526 reviews
Words fail me in describing the positive experiences I've had at Hudson Valley VW the last few years. I have purchased two vehicles from Eric, and I'm currently working on my third. He has always made the had at Hudson Valley VW the last few years. I have purchased two vehicles from Eric, and I'm currently working on my third. He has always made the process as easy as possible, and even after shopping around quite a bit, I never find a lower price. The service department, which is usually the most feared area of a dealership, is a pleasure to deal with. They continually exceed my expectations, whether I'm calling with a question, getting scheduled maintenance done or having my transmission replaced. Tom is constantly checking in, even if he's just passing through the waiting area, to see how everything is going. I was lucky to find such a dedicated and trustworthy group of people. More
This was our first experience at a VW dealership, as well as our first time leasing a VW. Fran Fuchs was informative, helpful and the antithesis of the typical car salesman. It was an absolute pleasure deali as our first time leasing a VW. Fran Fuchs was informative, helpful and the antithesis of the typical car salesman. It was an absolute pleasure dealing with him, as he took the extra time to listen to our needs and help us find the perfect vehicle for our family (a Passat). We never felt pressured or rushed, nor talked into any extras we didn't need or want. He was also respectful of our budget. Fran shared his personal experiences as a long-time VW owner, which we found helpful. Best of all, once our decision was made, he took time to show us every aspect of the car personally and invited us to call or stop in with any questions. Fran even followed up with us afterward to make sure all was going well. We wish more salespeople would take note of his friendly, laid-back approach. Even Mindy Nowik in the financing department was a delight to deal with and uber-professional. When making our decision to lease we visited many car dealerships along Route 9 and can undoubtedly say none of them were as polished and professional as VW. More
Customer Service,Quality of Work,Friendliness and Overall Experience all are great! By the way,the special thing is pretty patience. And the is great. Experience all are great! By the way,the special thing is pretty patience. And the is great. More
Bunny was very nice and informative. I had a good test drive which really allowed me to get a good feel for the car. Bunny and the staff made the process very easy for me and got the process done quickly drive which really allowed me to get a good feel for the car. Bunny and the staff made the process very easy for me and got the process done quickly with no trouble. More
the service was quick and clean no mess parts were installed corectly , freindly and helpful people clean enviroment waiting period did not seem long at all good experince all the way. installed corectly , freindly and helpful people clean enviroment waiting period did not seem long at all good experince all the way. More
I highly recommend this dealership. We were treated with great respect during the whole process. All my questions were answered clearly regarding the car, options and the financial process. We needed some a great respect during the whole process. All my questions were answered clearly regarding the car, options and the financial process. We needed some additional assistance with the financing and Mindy and Bunny were exceptionally helpful, patient, respectful and knowledgeable. Both Mindy and Bunny were extremely prompt and diligent in getting back to us and sending us information. They were both excellent in their service and communication during the entire process. Everyone at the dealership were friendly, helpful, and patient. We will definitely recommend Hudson Valley Volkswagen to all of our friends. More
scottt could not have been more helpfulwith my needs,and found what i was looking for.scott called and said i think i have the car you want and he did. found what i was looking for.scott called and said i think i have the car you want and he did. More
A pleaseant experience. No hassles during the sales/leasing process. I would recommend this dealer to anyone looking to purchase a VW. The staff was pleaseant as well. sales/leasing process. I would recommend this dealer to anyone looking to purchase a VW. The staff was pleaseant as well. More
As always, the staff at Hudson Valley Volkswagen was very friendly and helpful. Ashley got my car right in for its oil change and informed me of computer updates that had to be done. She made sure to ask how friendly and helpful. Ashley got my car right in for its oil change and informed me of computer updates that had to be done. She made sure to ask how much time I had and to get all of the updates done in the perfect amount of time. Before I left she made sure to point out when my next scheduled service will be. Great experience! More
great sales people & office management To deal with. great sales people & office management To deal with. Would Buy Again. There Was no waiting And Deal Was Done In a short Period Of Time great sales people & office management To deal with. Would Buy Again. There Was no waiting And Deal Was Done In a short Period Of Time More